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Sparx Systems Enterprise Architect vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
19th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (21st), Process Mining (9th)
Sparx Systems Enterprise Ar...
Ranking in Business Process Design
5th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
99
Ranking in other categories
Enterprise Architecture Management (5th)
 

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.0%, up from 1.1% compared to the previous year. The mindshare of Sparx Systems Enterprise Architect is 8.0%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Sparx Systems Enterprise Architect8.0%
iGrafx Process360 Live Platform2.0%
Other90.0%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
Milan Sterba - PeerSpot reviewer
Senior Enterprise Architect at Deepview S.r.o.
Efficient documentation generation through organized model structure with a good price-performance ratio
Whenever I begin a new project with Sparx, I have to spend time training people on how to use it since it is not straightforward. Although it's a powerful product with plenty of features, it's not easy for even experienced users to find their way without guidance. This is not the most user-friendly solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"We found the technical support to be helpful."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"Provides a valuable BPMN feature."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"The solution is very stable."
"We use it to develop and maintain the Enterprise Conceptual Model, migrated from erwin a couple of years ago."
"We have found the stability to be very reliable."
"A feature I like most about Sparx Systems Enterprise Architect is its ease of use."
"Its ability to reference and link to components from any diagram."
"The best thing about the tool is that its database is open."
"The platform is stable and reliable."
"The product offers very good support for all mainstream modeling notations and architectural frameworks."
"There are a couple of things. Price is one thing, but we also like the scriptability of it. We got into scripting it and automating tasks with it, and it is super duper easy to do and helpful. The API has improved over the years. We automate everything, and I love the automation aspects of it."
 

Cons

"The price could be more competitive."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"With iGrafx, the implementation and the licensing were pretty complex."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It can be more user-friendly."
"I would love to see a template and shapes for customer journey mapping."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"I struggled with most of the features for this tool, as did the rest of our architecture team."
"The Business Process Modeling or BPM feature can be improved to make it more interactive and user friendly because it is a tool for technical people. My current use is only for business process modeling notation and putting in the icons etc. You need to take them in as a class, which makes things very complex. Because of this complexity, it is not an easy-to-handle solution. Enterprise Architect is not very good for mockups. We cannot create user screens and other similar kinds of stuff, which is bad. For these things, we prefer to use Axure RP and other similar solutions. They should either remove this feature from this product or provide some kind of connectivity with Axure RP so that people can do better mockups of screens and import them. They need to augment and strengthen the BPM feature, which is the main feature. They need to put in some elements like artificial intelligence and augmented reality. They should look into such features because these things are coming up."
"The presentation graphics need to be improved in future builds."
"It could be more user-friendly. The tools could be more simple to use. It's a very complex solution. Because I am a business analyst, I use these tools to manage requirements, and I make models in UML, BPMN, and ArchiMate, and it's complex. In the next release, I would like to see more integrations."
"The documentation needs a bit of improvement. What I find is that when I'm trying to do something specific for some part of a project, in terms of documentation, it's kind of hard to get at figuring out if you don't use it all the time."
"When the model is large, it is a bit slow to render."
"Greater OMG UML and XMI compliance"
"The dashboard and connectivity could be improved."
 

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Sparx Systems Enterprise Architect is priced well. The price we pay is approximately $20 per month. Other solutions I have found to be much more expensive."
"I use my own license. So, I just bought the professional version, which costs $800 or something like that. In the company where I am working, we have floating licenses. They are probably more expensive. Its licensing is affordable, but we are talking about a large organization, and there could be modelers or viewers of the models. We don't know how much that would cost us."
"The license I use is on-premise. We haven't gone to the cloud where we have to pay monthly or something like that. Sparx is cheaper than most similar tools."
"There is no license required for this solution."
"They have the price on their site for the enterprise version, and we do receive a small discount."
"We had a yearly license."
"The Corporate Edition, or one of the bundles, is the way to go."
"The solution is quite expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
9%
University
7%
Financial Services Firm
14%
Government
10%
Manufacturing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise20
Large Enterprise58
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
What do you like most about Sparx Systems Enterprise Architect?
The stability has been good and satisfactory. I would rate the stability a ten out of ten.
What is your experience regarding pricing and costs for Sparx Systems Enterprise Architect?
One of the reasons many public sector institutions in the Czech Republic use it is that it provides a very good price-performance ratio. While it might be cumbersome to learn, it still delivers exc...
What needs improvement with Sparx Systems Enterprise Architect?
Whenever I begin a new project with Sparx, I have to spend time training people on how to use it since it is not straightforward. Although it's a powerful product with plenty of features, it's not ...
 

Overview

 

Sample Customers

Multinational Bank
OmniLink
Find out what your peers are saying about Sparx Systems Enterprise Architect vs. iGrafx Process360 Live Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.