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Bizagi vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Business Process Design
3rd
Ranking in Business Process Management (BPM)
7th
Ranking in Process Mining
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Process Automation (9th), Rapid Application Development Software (17th), Low-Code Development Platforms (13th), No-Code Development Platforms (5th), Business Orchestration and Automation Technologies (16th)
iGrafx Process360 Live Plat...
Ranking in Business Process Design
17th
Ranking in Business Process Management (BPM)
18th
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Business Process Design category, the mindshare of Bizagi is 9.4%, down from 10.3% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
Bizagi9.4%
iGrafx Process360 Live Platform2.5%
Other88.1%
Business Process Design
 

Featured Reviews

FL
Enterprise Architect at a mining and metals company with 10,001+ employees
Intuitive toolset engages users effectively in agile projects
I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Great software for managing my business; I think this is the best business process management software."
"It improves visibility and quality, and basically, it avoids human errors."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"Very user friendly and a professional solution."
"It is a beautifully finished product and provides an excellent cost-benefit."
"The initial setup is super simple."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"We found the technical support to be helpful."
"The solution is very stable."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free, downloadable iGrafx Viewer (akin to Adobe Reader)."
 

Cons

"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"It works slowly on the cloud, sometimes."
"Customer Service: It needs improvement to the speed with which they respond. Technical Support: It needs improvement to the speed with which they respond."
"However, if you are looking at building an application where 100 developers are working in parallel, you will have issues."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"The open source version lacks the option to publish."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"From a developer's point of view, an improvement in the layout would make the UI better."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"I would love to see a template and shapes for customer journey mapping."
"I would love to see a template and shapes for customer journey mapping."
"The price could be more competitive."
"They can reduce the cost of the product and make it easily accessible for consultants."
"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
 

Pricing and Cost Advice

"My company uses the free version of the product."
"I think that its price is reasonable."
"This solution would be expensive for a company that has a lot of users."
"The product must improve its cost."
"It is expensive."
"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."
"I was using the free version."
"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"I have heard that the solution's pricing is very competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Government
10%
Manufacturing Company
9%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Multinational Bank
Find out what your peers are saying about Bizagi vs. iGrafx Process360 Live Platform and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.