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MEGA HOPEX vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (23rd), Process Mining (9th)
MEGA HOPEX
Ranking in Business Process Design
7th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Enterprise Architecture Management (4th), GRC (4th)
 

Mindshare comparison

As of July 2025, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 1.5%, up from 1.3% compared to the previous year. The mindshare of MEGA HOPEX is 3.2%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.
JorgeValdez - PeerSpot reviewer
A simple and intuitive tool that provides more features than other tools in the market
The solution can be used to model customer journeys and business processes I use the solution for my customers to model banking products. I also model and define business capability. The biggest value of the product is that we can use it to work in different industries like government,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We found the technical support to be helpful."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Provides a valuable BPMN feature."
"The solution's technical support is of good quality since they offer fast and seamless services."
"The solution is very stable."
"It has simplified compliance with regulations and company standards."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"The platform is stable."
"This is a complete package with all of the functionality that we need."
"The ability to customize is valuable."
"You do not need to be a professional of enterprise modeling to contribute to the enrichment and improvement of the enterprise repository."
"The most valuable feature is that the software controls everything from a single management window."
"MEGA HOPEX helps me to see the benefits of different solutions in terms of the entire ecosystem I have, by providing different integrations and overseeing the entire system."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
 

Cons

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The price could be more competitive."
"I would love to see a template and shapes for customer journey mapping."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It can be more user-friendly."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"The tool's UI should be more user-friendly."
"I cannot recall coming across any missing features."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"MegaHOPEX lacks comprehensive features that a governance tool should have, particularly in data governance. Furthermore, I have doubts about how risk management and other modules are connected to work together efficiently."
"Better documentation and training would be helpful."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"This product is expensive and would be improved by lowering its price."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The product is reasonably priced for the value it offers. There's a good balance between cost and features."
"The product has a high cost."
"The pricing depends on the number of licenses purchased."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"The tool is relatively expensive."
"MEGA HOPEX's licensing costs are yearly."
"It is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
10%
Manufacturing Company
7%
University
6%
Educational Organization
19%
Financial Services Firm
17%
Government
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
 

Overview

 

Sample Customers

Multinational Bank
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about MEGA HOPEX vs. iGrafx Process360 Live Platform and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.