Interfacing Technologies Enterprise Process Center vs iGrafx Process360 Live Platform comparison

iGrafx and Interfacing Technologies Corporation are both solutions in the Business Process Management (BPM) category. iGrafx is ranked #18 with an average rating of 8.0, while Interfacing Technologies Corporation is ranked #68. iGrafx holds a 1.3% mindshare in BPM, compared to Interfacing Technologies Corporation’s 0.5% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 66% of Interfacing Technologies Corporation users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

1,959 Views
1,273 Comparison Views

91% willing to recommend

Interfacing Technologies En...

Read 2 Interfacing Technologies Enterprise Process Center reviews

930 Views
353 Comparison Views

66% willing to recommend

iGrafx Process360 Live Plat...

Interfacing Technologies En...

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Executive SummaryUpdated on Nov 3, 2024

Interfacing Technologies Enterprise Process Center and iGrafx Process360 Live Platform compete in the business process management category. iGrafx Process360 Live Platform appears to have an edge due to its advanced simulation and analytics features.

Features: Interfacing Technologies Enterprise Process Center provides comprehensive process management solutions, extensive collaboration tools, and compliance management which appeals to organizations focused on thorough documentation and tracking. iGrafx Process360 Live Platform excels with process modeling and simulation, focusing on operational efficiency improvement, and offers superior analytics capabilities.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform's cloud-based deployment model facilitates easier initial setup and scalability, backed by responsive customer service. Interfacing Technologies Enterprise Process Center provides a hybrid deployment option with detailed implementation guidance, offering adaptability for companies with specific on-premise requirements.

Pricing and ROI: Interfacing Technologies Enterprise Process Center entails a higher initial investment but delivers ROI through its complex feature set. iGrafx Process360 Live Platform, on the other hand, proposes a more accessible pricing model with lower upfront costs, offering appealing returns through flexible cloud solutions and strong analytics functionality.

To learn more, read our detailed Interfacing Technologies Enterprise Process Center vs. iGrafx Process360 Live Platform Report (Updated: March 2026).

Buyer's Guide

Interfacing Technologies Enterprise Process Center vs. iGrafx Process360 Live Platform

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Management (BPM)

18th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (17th), Process Mining (9th)

Interfacing Technologies En...

Ranking in Business Process Management (BPM)

68th

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

BI (Business Intelligence) Tools (143rd), GRC (53rd), Quality Management Software (47th), Document Management Software (23rd)

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.3%, up from 0.7% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
iGrafx Process360 Live Platform	1.3%
Interfacing Technologies Enterprise Process Center	0.5%
Other	98.2%

Business Process Management (BPM)

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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SantoshKulkarni1

Consultant at a consultancy with 11-50 employees

A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities

I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"The solution is very stable."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."

"We found the technical support to be helpful."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

More iGrafx Process360 Live Platform pros

"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."

"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."

Cons

"With iGrafx, the implementation and the licensing were pretty complex."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"I would love to see a template and shapes for customer journey mapping."

"It would be nice to have a Spanish user interface available to us."

"It can be more user-friendly."

More iGrafx Process360 Live Platform cons

"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."

"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."

Pricing and Cost Advice

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"I have heard that the solution's pricing is very competitive."

"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

No data available

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

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What needs improvement with iGrafx?

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What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

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Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

March 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

BI (Business Intelligence) Tools

March 2026

Interfacing Technologies Enterprise Process Center report

Download Interfacing Technologies Enterprise Process Center product report

Also Known As

No data available

Enterprise Process Center

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Interfacing Technologies Enterprise Process Center by Interfacing Technologies Corporation integrates AI-powered enterprise software for managing operations, ensuring compliance, and driving improvement in regulated organizations.

Combining QMS, DMS, BPM, and GRC within a single platform, Interfacing Technologies Enterprise Process Center standardizes processes and reduces risk. It provides real-time insights and adapts to changing regulations, designed for industries like aerospace and life sciences. With ISO 27001 certification, GDPR, and CFR Part 11 compliance, it meets strict global security standards. Recognized by Gartner as a leader in DTO solutions, this platform offers precision and transparency through 25 years of expertise.

What features make Interfacing Technologies Enterprise Process Center valuable?

Quality Management: Enhances efficiency and compliance in processes.
Document Management: Centralizes information and ensures traceability.
Business Process Management: Automates workflows for operational excellence.
Governance, Risk & Compliance: Provides control and audit readiness.

What should users look for in reviews?

Operational Insight: Real-time insights into processes for better decisions.
Risk Reduction: Minimizes compliance risks and enhances security.
Adaptability: Quickly responds to changes in regulatory landscapes.

In aerospace and life sciences, Interfacing Technologies Enterprise Process Center implementation ensures compliance and operational control. It's crucial for manufacturing and government sectors seeking adaptability and precision due to their complex regulatory requirements.

Interfacing Technologies Corporation

Sample Customers

Multinational Bank

Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange

Buyer's Guide

Interfacing Technologies Enterprise Process Center vs. iGrafx Process360 Live Platform

March 2026

Free Report: Interfacing Technologies Enterprise Process Center vs. iGrafx Process360 Live Platform

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