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Interfacing Technologies Enterprise Process Center vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Interfacing Technologies En...
Ranking in GRC
46th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (142nd), Business Process Management (BPM) (59th), Quality Management Software (47th), Document Management Software (17th)
RSA Archer
Ranking in GRC
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
IT Governance (1st), IT Vendor Risk Management (5th)
 

Mindshare comparison

As of June 2026, in the GRC category, the mindshare of Interfacing Technologies Enterprise Process Center is 0.9%, up from 0.0% compared to the previous year. The mindshare of RSA Archer is 5.5%, down from 17.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.5%
Interfacing Technologies Enterprise Process Center0.9%
Other93.6%
GRC
 

Featured Reviews

SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
"Archer seamlessly integrates data systems without requiring additional software."
"Community content in the Archer Exchange is very valuable."
"The solution's most valuable features are data feeds, templates, reports, dashboards, and workload management."
"It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance."
"RSA is a very rich application. I like its adaptive suggestion, where based on your users and the class of data, it can actually recommend you the proper control to choose. For example, we have been using PCI DSS as an NIST. So based on application feedback, it will provide you with a suggestion on which control objective needs to be set. Based on that, you can make a decision—you don't need to take the suggestion, but you can customize that particular provided suggestion. RSA Archer's workflow is also good, in terms of process automation."
"Previously, they were purely on Excel files and getting data from the applications inside Excel or Word format, and I think this is the first solution they went to, and this is the best tool for GRC, governance, risk, and compliance."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
"This is a good solution compared to others in the market because it is more secure."
 

Cons

"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly. The fields don't display right, and we have to contact RSA Archer support to fix things. I think the calculation components are a bit complicated."
"The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you have to scroll or type elsewhere and copy-paste it. It's very inconvenient."
"Archer has some performance issues when working on a single server."
"The solution as a whole could be simplified."
"The product is expensive."
"Solution could use more inbuilt applications."
"We've noticed recently with the advanced workflow jobs that we're receiving some errors. It's a showstopper for us and it's clear that some kind of development support is needed."
"The solution is not at all a cheap product."
 

Pricing and Cost Advice

"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"The solution is not at all a cheap product."
"The price of the solution is very affordable."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"Fairly highly-priced, especially for smaller companies."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The solution’s pricing is moderate."
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Top Industries

By visitors reading reviews
Construction Company
23%
Computer Software Company
22%
Healthcare Company
16%
Comms Service Provider
6%
Financial Services Firm
18%
Insurance Company
11%
Manufacturing Company
7%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Also Known As

Enterprise Process Center
Archer
 

Overview

 

Sample Customers

Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Interfacing Technologies Enterprise Process Center vs. RSA Archer and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.