Lucidchart vs iGrafx Process360 Live Platform comparison

The compared iGrafx and Lucid Software solutions aren't in the same category. iGrafx is ranked #16 in BPD , with an average rating of 8.0, and holds a 2.8% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 8.0, and holds a 19.5% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 95% of Lucid Software users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

2,997 Views
1,528 Comparison Views

91% willing to recommend

Lucidchart

Read 66 Lucidchart reviews

5,590 Views
1,006 Comparison Views

95% willing to recommend

iGrafx Process360 Live Plat...

Lucidchart

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Executive Summary

We performed a comparison between Lucidchart and iGrafx Process360 Live Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Bizagi, Camunda and others in Business Process Design.

To learn more, read our detailed Business Process Design Report (Updated: June 2026).

Buyer's Guide

Business Process Design

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (16th), Business Process Management (BPM) (21st), Process Mining (9th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

iGrafx Process360 Live Platform and Lucidchart aren’t in the same category and serve different purposes. iGrafx Process360 Live Platform is designed for Business Process Design and holds a mindshare of 2.8%, up 1.4% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 19.5% mindshare, down 23.8% since last year.

Business Process Design Mindshare Distribution
Product	Mindshare (%)
iGrafx Process360 Live Platform	2.8%
Bizagi	8.1%
Camunda	7.8%
Other	81.3%

Business Process Design

Mind Mapping Software Mindshare Distribution
Product	Mindshare (%)
Lucidchart	19.5%
Visio	19.4%
Xmind	13.7%
Other	47.400000000000006%

Mind Mapping Software

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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AlexMartin1

Senior Software Engineer at Nestlé

Visual collaboration has improved remote workflows and supports faster shared decisions

The best features Lucidchart offers are that it diagrams processes very well. It allows for project management to help with client timelines. It is also easy to use and create diagrams, especially mermaid diagrams. Collaborating is easy. Out of all those features, collaboration stands out to me the most because it is easy to share with team members to do joint design work. Lucidchart has positively impacted my organization by improving productivity and collaboration. In terms of specifics, collaboration helps us come to conclusions. I notice better throughput as it is easy to use. Improved productivity allows us to express ourselves more quickly.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Provides a valuable BPMN feature."

"It has increased accountability by providing defined documentation ownership."

"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."

"Simulation is most valuable."

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"The solution is very stable."

More iGrafx Process360 Live Platform pros

"Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on."

"I have observed several advantages overall while using Lucidchart, as it has improved time to decision by at least fifteen percent, created more visibility over the process and decision-making across our business, and enabled collaboration across the team to improve by at least thirteen percent."

"Some of the valuable features are drag and drop and connection through arrows, which makes work go by a lot faster without having to create each shape from scratch."

"The interface is really good and it is very easy to use."

"The templates are quite valuable, as is the fact that you can export to PDF, to a Visio document, or as a picture. These are valuable features for me because they give me the ability to make changes in any other product that I'm using. I'm not bound by one platform."

"Documenting things such as processes, systems, and new teams has been my primary use case. Lucidchart is really, really valuable for its ability to create a process chart from start to end. The web app makes it easy because everything is similar to other tools like Visio but Lucidchart feels a little bit more intuitive. It has been easy to use the web app. I definitely have learned a lot about how to bring in my own graphics or images in place of some of the shapes and I'm able to create and use the arrows within the processes, so it definitely has been useful for me."

"The most valuable features are the different templates that they have already created, as well as all the different shapes you can use in the process charts because each shape stands for a different element or thing that's being done. It's easy to distinguish between different steps using the already set-out shapes."

"Lucidchart is very visual in nature, and it is something that we do use extensively for stakeholder mapping, for example. If you want to build graphs for things like who the decision-makers are in a particular organization, Lucidchart can be used for that."

More Lucidchart pros

Cons

"With iGrafx, the implementation and the licensing were pretty complex."

"Visio is more user-friendly."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"The price could be more competitive."

"Unfortunately, I haven't been able to find a reseller in Mexico."

"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

More iGrafx Process360 Live Platform cons

"Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there."

"I just felt that I am wasting time with those questions and just wanted them to stop asking me these questions and get into charting."

"I have used the solution to modify existing data structures but I would only rate it as a six out of ten in its capabilities."

"I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility."

"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."

"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."

"Lucidchart can be improved as it has some limited free plans with certain features unavailable in the free tier."

"This might already be a feature, but I remember sometimes when we're just all viewing, if you accidentally click, then there's an arrow that pops up, and you have to go back and delete it. A lot of times there are accidental arrows being drawn when really we're just trying to present to each other."

More Lucidchart cons

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"I have heard that the solution's pricing is very competitive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"I was using the free version of Lucidchart, which was very helpful."

"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."

"I have a subscription as an individual user for one year, and it is not expensive."

"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."

"The price and licensing are good."

"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."

"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."

More Lucidchart pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

10%

Computer Software Company

Healthcare Company

Financial Services Firm

10%

Manufacturing Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	15
Large Enterprise	29

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

See all answers

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

What is your experience regarding pricing and costs for Lucidchart?

It is cloud-based, so no setup is required. Currently, we are using a free plan.

See all answers

Comparisons

ARIS BPA vs iGrafx Process360 Live Platform

Compared 8% of the time

Interfacing Technologies Enterprise Process Center vs iGrafx Process360 Live Platform

Compared 6% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 6% of the time

Bizagi vs iGrafx Process360 Live Platform

Compared 5% of the time

Apache Airflow vs iGrafx Process360 Live Platform

Compared 3% of the time

More iGrafx Process360 Live Platform Competitors

Visio vs Lucidchart

Compared 14% of the time

Figma vs Lucidchart

Compared 12% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

erwin Data Modeler vs Lucidchart

Compared 7% of the time

Bizagi vs Lucidchart

Compared 7% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

June 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

Lucidchart

June 2026

Download Lucidchart product report

Overview

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

Lucidchart offers a dynamic platform for visual collaboration, enabling teams to enhance workflows and boost productivity through real-time updates and diverse templates.

Lucidchart provides an intuitive interface designed for seamless integration with tools like Google Workspace and Salesforce. This enhances team collaboration by reducing misunderstandings and accelerating workflows. Its cross-platform compatibility ensures both Mac and PC users achieve visual clarity in process management. While users value its efficiency, there is a desire for improvements in handling complex diagrams, more accessible pricing for advanced features, and enhanced offline capabilities. Customization, such as color schemes and dark mode, along with robust tutorials, remain areas for potential enhancement.

What features define Lucidchart?

Real-time Collaboration: Allows teams to work simultaneously on diagrams.
Drag-and-Drop Interface: Simplifies the creation process with intuitive controls.
Diverse Templates: Offers a variety of pre-built templates for extensive usage scenarios.
Seamless Integration: Connects effortlessly with Google Workspace and Salesforce.

What benefits can be expected from Lucidchart?

Enhanced Productivity: Facilitates efficient collaboration and workflow acceleration.
Time Savings: Streamlines process mapping, saving teams significant time.
Visual Clarity: Aids in clear project management and teamwork communication.

In sectors like technology and business, Lucidchart is extensively used for visualizing workflows, system architectures, and process maps. It serves as a powerful tool for collaboration, brainstorming, and documenting procedures. Teams find it effective for demonstrating technical and business structures, improving coordination, and supporting tasks like planning, migration, and development.

Lucid Software

Sample Customers

Multinational Bank

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Buyer's Guide

Business Process Design

June 2026

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