Lucidchart vs iGrafx Process360 Live Platform comparison

The compared iGrafx and Lucid Software solutions aren't in the same category. iGrafx is ranked #16 in BPD , with an average rating of 8.3, and holds a 1.4% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 10.0, and holds a 23.1% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 94% of Lucid Software users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

1,258 Views
906 Comparison Views

91% willing to recommend

Lucidchart

Read 54 Lucidchart reviews

5,664 Views
736 Comparison Views

94% willing to recommend

iGrafx Process360 Live Plat...

Lucidchart

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between iGrafx Process360 Live Platform and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Camunda, SAP and others in Business Process Design.

To learn more, read our detailed Business Process Design Report (Updated: July 2025).

Buyer's Guide

Business Process Design

July 2025

Download the complete report

Helped 865,164 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (16th), Business Process Management (BPM) (24th), Process Mining (9th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

iGrafx Process360 Live Platform and Lucidchart aren’t in the same category and serve different purposes. iGrafx Process360 Live Platform is designed for Business Process Design and holds a mindshare of 1.4%, up 1.3% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 23.1% mindshare, up 20.0% since last year.

Business Process Design

Mind Mapping Software

Featured Reviews

SangameshwarKadole

Senior Process Engineer at Wells Fargo International Solutions

A reasonably stable BPM solution useful for process governance and process mining

The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

Read full review

MichaelChirinian

Data Engineer at Mindmap

Intuitive, integrates well, and is a great way to change text into visual ideas

I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"The solution is very stable."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

"Simulation is most valuable."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

More iGrafx Process360 Live Platform pros

"Lucidchart's ability to create a visualization that people prefer to look at, over reading written documents, has definitely saved me a lot of time. Moreover, it has helped to make my code bug-free because I no longer have broken endpoints."

"Documenting things such as processes, systems, and new teams has been my primary use case. Lucidchart is really, really valuable for its ability to create a process chart from start to end. The web app makes it easy because everything is similar to other tools like Visio but Lucidchart feels a little bit more intuitive. It has been easy to use the web app. I definitely have learned a lot about how to bring in my own graphics or images in place of some of the shapes and I'm able to create and use the arrows within the processes, so it definitely has been useful for me."

"There is no alternative to Lucidchart if you want to describe a five-step process with bullet points. I believe every person who ever worked with PowerPoint on any type of documentation and then thought about which tool would actually help to describe what they're trying to do but without the words, would come up with Lucidchart."

"We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes."

"I really like the drag and drop feature because it makes the work easier. It is very easy to use. All the pieces are very good. All the icons and all the fields are available in the left panel. So, I just click, drag, and then edit a piece. When I showed it to my managing director, he was very inspired, and he also got a premium account for himself."

"Creating flowcharts and documentation is easy to do and the results are very nice."

"Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win."

"The interface is easy for a layperson to use and adapt to."

More Lucidchart pros

Cons

"With iGrafx, the implementation and the licensing were pretty complex."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"It would be nice to have a Spanish user interface available to us."

"I would love to see a template and shapes for customer journey mapping."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

More iGrafx Process360 Live Platform cons

"It would be helpful if there were different options available for organizing the folders, such as having a high-level display with pictures."

"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."

"One of the major drawbacks is that we have to extract the work in Lucidchart as an image when we want to create a presentation."

"I am not quite sure what different functionalities it provides as well as the difficulties other people are facing. When I have a better understanding of the solution, I will increase my rating of it. No solution is perfect, so I am sure that I will be facing some problems in the future."

"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful."

"I wish there were a lot more automations. For instance, if I'm using a project management software to list out all my WBS [work breakdown structure] I wish Lucidchart had the functionality where it would take all the numbering and generate a tree diagram. Something like that would help so much, but right now it's still a manual task..."

"If it could be a little more visual, in terms of being able to make it stand out a little bit more, then that would be helpful."

"One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me."

More Lucidchart cons

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"I have heard that the solution's pricing is very competitive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"The pricing is very reasonable, and they have a free trial available that you can play with."

"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."

"I have a subscription as an individual user for one year, and it is not expensive."

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."

"I was using the free version of Lucidchart, which was very helpful."

"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."

"I have only used the trial version and have not yet paid for it, or explored the pricing options."

"The price and licensing are good."

More Lucidchart pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.

See recommendations

865,164 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

Non Profit

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iGrafx?

The solution's technical support is of good quality since they offer fast and seamless services.

See all answers

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

Comparisons

ARIS BPA vs iGrafx Process360 Live Platform

Compared 18% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 14% of the time

Visio vs iGrafx Process360 Live Platform

Compared 13% of the time

Sparx Systems Enterprise Architect vs iGrafx Process360 Live Platform

Compared 8% of the time

Camunda vs iGrafx Process360 Live Platform

Compared 8% of the time

More iGrafx Process360 Live Platform Competitors

Figma vs Lucidchart

Compared 16% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

Visio vs Lucidchart

Compared 9% of the time

Bizagi vs Lucidchart

Compared 8% of the time

Visual Paradigm vs Lucidchart

Compared 8% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

August 2025

Download iGrafx Process360 Live Platform product report

Buyer's Guide

Lucidchart

August 2025

Download Lucidchart product report

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

Sample Customers

Multinational Bank

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Buyer's Guide

Business Process Design

July 2025

Download Free Report

Find out what your peers are saying about Microsoft, Camunda, SAP and others in Business Process Design. Updated: July 2025.

DOWNLOAD NOW

865,164 professionals have used our research since 2012.

We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.