Lucidchart vs iGrafx Process360 Live Platform comparison

The compared iGrafx and Lucid Software solutions aren't in the same category. iGrafx is ranked #17 in BPD , with an average rating of 8.3, and holds a 1.2% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 10.0, and holds a 24.3% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 94% of Lucid Software users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

1,028 Views
609 Comparison Views

91% willing to recommend

Lucidchart

Read 54 Lucidchart reviews

787 Views
703 Comparison Views

94% willing to recommend

iGrafx Process360 Live Plat...

Lucidchart

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Executive Summary

We performed a comparison between iGrafx Process360 Live Platform and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Microsoft, Sparx Systems and others in Business Process Design.

To learn more, read our detailed Business Process Design Report (Updated: March 2025).

Buyer's Guide

Business Process Design

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (17th), Business Process Management (BPM) (23rd), Process Mining (9th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

iGrafx Process360 Live Platform and Lucidchart aren’t in the same category and serve different purposes. iGrafx Process360 Live Platform is designed for Business Process Design and holds a mindshare of 1.2%, down 1.4% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 24.3% mindshare, up 18.2% since last year.

Business Process Design

Mind Mapping Software

Featured Reviews

SangameshwarKadole

Senior Process Engineer at Wells Fargo International Solutions

A reasonably stable BPM solution useful for process governance and process mining

The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

Read full review

MichaelChirinian

Data Engineer at Mindmap

Intuitive, integrates well, and is a great way to change text into visual ideas

I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very stable."

"Simulation is most valuable."

"The solution's technical support is of good quality since they offer fast and seamless services."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"Provides a valuable BPMN feature."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"It has simplified compliance with regulations and company standards."

More iGrafx Process360 Live Platform pros

"The ability to have more than one person editing at the same time is the most valuable feature. You can have one diagram and have multiple users on it at the same time. We haven't been able to do that on other software. So that's the main reason we moved to Lucidchart."

"I really like the drag and drop feature because it makes the work easier. It is very easy to use. All the pieces are very good. All the icons and all the fields are available in the left panel. So, I just click, drag, and then edit a piece. When I showed it to my managing director, he was very inspired, and he also got a premium account for himself."

"I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."

"Documenting things such as processes, systems, and new teams has been my primary use case. Lucidchart is really, really valuable for its ability to create a process chart from start to end. The web app makes it easy because everything is similar to other tools like Visio but Lucidchart feels a little bit more intuitive. It has been easy to use the web app. I definitely have learned a lot about how to bring in my own graphics or images in place of some of the shapes and I'm able to create and use the arrows within the processes, so it definitely has been useful for me."

"The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear."

"One of the features that I really like is the collaboration aspect of it. During the pandemic, it's very important that we're able to collaborate virtually."

"I like how all the contacts in my chart are linked to LinkedIn. That's what makes it really easy for outreach and for making sure we have all the contacts right there in front of us when we need to."

"Lucidchart is a lovely tool for creating visual representations of any process or organization."

More Lucidchart pros

Cons

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"I would love to see a template and shapes for customer journey mapping."

"It can be more user-friendly."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

More iGrafx Process360 Live Platform cons

"It would be nice to be able to import not just contacts from Salesforce but also leads. In the beginning, when I was still learning the ropes and my way around it, I couldn't find such an option. There might be an option, but I just don't know about it."

"They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better."

"Lucid should create some proper documentation and video tutorials to demonstrate the capabilities of the product to new users. It should explain everything that it offers and everything that it can be used for."

"One of the issues has been that, as far as I understand, even to view it, the other person needs a Lucidchart account unless you send them a PDF. That's been a bit of an issue because some people in our organization don't have Lucidchart accounts, only certain people have logins. If we just want to collect comments from people, that's been a bit complicated."

"I've had an issue is when you create, let's say, a rectangle box. You can write some text in it and give it a name, and, depending on how you shape the size of the box, the text will rearrange itself to fit. That is, except if your box is very, very narrow, but very long, like a long, narrow rectangle in a vertical position. In this case, the text will always go out of the rectangle."

"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."

"What I do find extremely frustrating is that when I've sent the sheet to non-license holders, you have to create an account. You create a username and password. The path taken to create that account is so confusing that everyone thinks that they have to give their credit card number, and then they're reluctant. They don't want to go through the sheet."

"As far as I know, LucidChart can’t be automated with Visual Basic .Net like Visio."

More Lucidchart cons

Pricing and Cost Advice

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"I have heard that the solution's pricing is very competitive."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once."

"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."

"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."

"The price and licensing are good."

"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."

"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."

"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."

"I have a subscription as an individual user for one year, and it is not expensive."

More Lucidchart pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

11%

Manufacturing Company

University

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iGrafx?

The solution's technical support is of good quality since they offer fast and seamless services.

See all answers

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

Comparisons

ARIS BPA vs iGrafx Process360 Live Platform

Compared 26% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 22% of the time

Visio vs iGrafx Process360 Live Platform

Compared 18% of the time

Camunda vs iGrafx Process360 Live Platform

Compared 12% of the time

Sparx Systems Enterprise Architect vs iGrafx Process360 Live Platform

Compared 10% of the time

More iGrafx Process360 Live Platform Competitors

Figma vs Lucidchart

Compared 16% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

Visual Paradigm vs Lucidchart

Compared 9% of the time

Visio vs Lucidchart

Compared 9% of the time

erwin Data Modeler by Quest vs Lucidchart

Compared 8% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

March 2025

Download iGrafx Process360 Live Platform product report

Buyer's Guide

Lucidchart

March 2025

Download Lucidchart product report

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

Sample Customers

Multinational Bank

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Buyer's Guide

Business Process Design

March 2025

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