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MEGA HOPEX vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
8th
Ranking in Business Process Design
15th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
MEGA HOPEX
Ranking in Enterprise Architecture Management
3rd
Ranking in Business Process Design
8th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
GRC (5th)
 

Mindshare comparison

As of February 2026, in the Enterprise Architecture Management category, the mindshare of iServer is 4.7%, up from 4.6% compared to the previous year. The mindshare of MEGA HOPEX is 5.9%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Market Share Distribution
ProductMarket Share (%)
MEGA HOPEX5.9%
iServer4.7%
Other89.4%
Enterprise Architecture Management
 

Q&A Highlights

AS
Community Manager at PeerSpot (formerly IT Central Station)
Sep 17, 2014
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Senior IT Solution Architect at a financial services firm with 10,001+ employees
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
AB
Administrator at a healthcare company with 51-200 employees
Supports process modeling and customization but needs better reporting flexibility and UI improvements
As an administrator, I would improve MEGA HOPEX by adding a WYSIWYG feature for building reports, which would be very helpful. Additionally, I would want reporting customization from the front end web application, not only from the Windows app, which is the customizer. If all changes could be made in the web application, that would be beneficial because every time we need to request access to the server, it takes time in large organizations and involves multiple levels of approvals from cybersecurity and IT security, which can block the project. Regarding dashboards in MEGA HOPEX, they could definitely be better. Having something similar to ARIS would make it easier to build dashboards, providing a what-you-see-is-what-you-get experience, allowing me to drag and drop elements, configure them, and test queries. Moreover, RFQL language is not common, so in MEGA HOPEX, I need to learn RFQL querying. In terms of additional features for MEGA HOPEX, I would appreciate more features for workflows. There are limitations in customizing the email notifications sent during workflows. When creating a workflow, I can configure actions and customize the text, but not the header and footer. Therefore, all emails from the tool come with a MEGA HOPEX header. In large organizations like BPM COE, we want to have our own logo, header, and footer in those emails, but this is not configurable, which I find limiting. I would appreciate easier features to customize workflows and create workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has a valuable customized model."
"The initial setup is easy."
"Good and effective reporting features, which help in decision making."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"The solution is easily modified to suit your needs."
"I have to think less with this solution. It's simple."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"It generates friendly websites and presents specific views of the enterprise (business, functional, applicative, technological, and infrastructure)."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"Every module sets up the same information in a unique repository."
"An advantage is its accessibility."
"The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
"MEGA HOPEX has extensive modeling capabilities and can be modeled in different ways."
"The most valuable feature of this solution is the reuse of common enterprise components and entities."
"I have observed MegaHOPEX has capabilities in architecture and other areas."
 

Cons

"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"The migration tool needs to be included in the main package, and not as a separate license."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"There are other solutions out there that have a better user interface."
"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"Needs a friendlier import/export to other modeling tools."
"The tool usability is weak and it also has a high learning curve."
"We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX."
"The product must improve integration with other tools."
"Lacking more out of the box integrations."
"In my experience, I've encountered difficulties with consuming custom packages in MEGA HOPEX, which leads to redundant work when deploying them to production. This is an area where improvement is needed. While version six offers better UI and UX, resolving this issue should be a priority. I believe it's important to fully explore MEGA HOPEX's capabilities before suggesting new ones."
"The initial setup can be quite complex at first."
"To be honest, it is not the best support that I have seen in my career."
 

Pricing and Cost Advice

"The solution is cheaper than its competitors."
"The price of iServer is reasonable compared to other solutions."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The product has a high cost."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"The pricing depends on the number of licenses purchased."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
"MEGA HOPEX's licensing costs are yearly."
"The tool is relatively expensive."
"It is very expensive."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Government
9%
Manufacturing Company
8%
Construction Company
6%
Financial Services Firm
19%
Government
8%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
 

Comparisons

 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about MEGA HOPEX vs. iServer and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.