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LeanIX vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
7th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (12th)
LeanIX
Ranking in Enterprise Architecture Management
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Enterprise Architecture Management category, the mindshare of iServer is 4.4%, down from 4.5% compared to the previous year. The mindshare of LeanIX is 16.0%, up from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Umit Sengul - PeerSpot reviewer
A platform that facilitates efficient IT architecture management and integration, improving organizational coordination and decision-making
LeanIX is primarily used to create and manage architectural models, link capabilities, activities, and products and generate comprehensive reports. It serves as a central platform for overseeing the IT landscape within EON, a large organization, streamlining operations and enhancing governance…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is easy."
"iServer has valuable features for workflow and document management."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"Tech support is very responsive. They solved issues within a prompt response time."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"I like the tool’s integration and maps."
"The most valuable features are that it's user-friendly and the user experience. It's easy to map the fact sheets."
"I would rate LeanIX at an 8.5, trending towards nine."
"It offers neat visualization and referencing functionality while enabling the creation of landscape maps and showing the relationship between different applications."
"The most valuable feature would be application portfolio management, which is where they came from, but over time, they have got artificial intelligence. They built up a very good repository. If I identify a system by name, from historical information, oftentimes, they can tell me that this is deployed with this number of CPUs and they can give me a really good profile of the application for me to put it into a change management database with very little effort."
"The solution provides a single window view of business, application, data, and technology views of the IT ecosystem."
"Ease of use is the most valuable feature. From an enterprise architecture perspective, it's not too cumbersome with too many functionalities, yet it has a lot of attributes for the content it covers."
"My favorite feature of LeanIX is its ability to induct attribute-driven surveys."
 

Cons

"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"The migration tool needs to be included in the main package, and not as a separate license."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"The performance is slow, which is something that should be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"LeanIX has limited in-build diagramming capabilities, requiring the purchase of another tool. That is the main drawback of LeanIX because they don't have a built-in add-on product for diagramming."
"LeanIX experiences a lot of server timeouts. Nearly every transaction needs to be done twice due to these issues."
"Another area for improvement is that when you're starting to look into more advanced information, using the solution's APIs and its customizations, documentation for that specific aspect is not very good. There is not too much support built into the offering for that aspect, for a developer."
"I find LeanIX's pricing expensive for the functionality it offers. However, with the acquisition by SAP, the pricing might become more affordable due to scale and tiered application pricing. Currently, it offers different tiers for the first 400 applications: 400 to 600 and 600 to 1,000, making it expensive from a pricing standpoint."
"They could include a combination of LeanIX and some modeling extensions."
"One of the challenges that I've found, even with working with Subway, was that being able to build that out into a detailed solution for a developer or for new process design was one of the challenges, just making that leap."
"Improvements in user interface simplicity could be made, particularly with the reporting and filtering capabilities."
"The modeling could be improved."
 

Pricing and Cost Advice

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The product has a moderate pricing."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The solution is cheaper than its competitors."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The price of iServer is reasonable compared to other solutions."
"I would rate the pricing a one out of ten, where one is cheap, and ten is expensive."
"It cost me $91,000 a year for 300 applications. For any enterprise, 300 applications are minimal, as many have well over 1,000 applications."
"LeanIX uses application-based account licensing, where the cost is multiplied by the number of applications in the software implementation."
"The tool needs to include more flexible licensing options. We do not use the tool all the time. So pricing should be considered only when we use the tool."
"There is a sweet spot of where they need to be on pricing right now. They could go up a little bit in pricing, but it has to do with the cost savings, and it has to do with the practitioners using it. I use it where I get cost savings and I can justify it, but they probably have the ability to flex a 10% up channel on their sales on that. So, they could increase their settle price, not their offering price, when they sell. They can probably hold that up a little bit higher than it is because there are cost savings that we can drive from it."
"As the tool is cloud-based, its cost is more affordable."
"The solution's pricing is based on a licensing model that is competitive and in line with other products."
"The pricing is very good. We definitely get good value for the money."
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Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
14%
Government
10%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
What do you like most about LeanIX?
The ability to import data and generate reports from it. That's where its power lies.
What is your experience regarding pricing and costs for LeanIX?
LeanIX pricing ranges from moderate to high. Our usage and costs depend on the number of applications, and as the number of applications grows, so does the cost. We have aligned our usage with appl...
 

Comparisons

 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
adidas, Bosch, Chico's, Haworth, Helvetia, KuKa, Osram, Telekom, TUI, Santander, Swarovski, Vaillant, 7Eleven, and Zalando.
Find out what your peers are saying about LeanIX vs. iServer and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.