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Visio vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
17th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (9th)
Visio
Ranking in Business Process Design
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of iServer is 1.8%, up from 1.7% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visio12.5%
iServer1.8%
Other85.7%
Business Process Design
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is easy."
"This is a flexible tool compared to some other solutions."
"The solution is easily modified to suit your needs."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"iServer has valuable features for workflow and document management."
"It's a very flexible solution."
"The product's initial setup is really simple."
"Very interactive with an intuitive interface."
"The solution makes it very easy to make exciting pictures and designs. Everything is very intuitive and simple to figure out."
"I like that once you create what you need, you can group that, at least within that drawing, and you have access to that new stencil object or that custom object throughout that drawing."
"It is easy to use."
"The most valuable feature is how easy it is to use."
"The most valuable feature of Visio is the credential management, endpoint manager, and active directory for Microsoft Azure for our hybrid infrastructure. Additionally, there are plenty of features available."
 

Cons

"There are other solutions out there that have a better user interface."
"The product is more expensive than Spark."
"It definitely needs help to improve the visual aspect of the solution."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"It runs relatively slowly."
"I haven't used this solution long enough to know what areas could be improved."
"The performance is slow, which is something that should be improved."
"Cannot see which activities are control activities."
"The price could be lower because it is too expensive in South America when paying in dollars or euros."
"The product's installation phase can be a difficult process if you don't have the deployment script with you since it is very important to know what you are doing when you are dealing with the setup process."
"Lacks an interface with workflow capability."
"Lacks the ability to analyze the different relations between activities, positions and roles."
"Integration with other applications need improvement. Having the functionality to integrate with databases will also make this solution better."
"There are a lot of patches that sometimes change how one version will interact compared to another."
"From my perspective, Visio could probably add more help guidelines for users, and I would prefer to see more intuitive user interfaces to help with dragging and dropping, using the right components, etc."
"Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. The tools supplied or provided are very basic, and there are not enough tools for design."
 

Pricing and Cost Advice

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The price of iServer is reasonable compared to other solutions."
"The solution is cheaper than its competitors."
"The product has a moderate pricing."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Now we pay about $200, which is maybe $10 per user per month."
"Personally, I think the price of this solution is too high."
"Visio is about a $180 dollars to purchase. It is a one-time licensing fee."
"We probably have an M-365 E3 license."
"Visio is expensive."
"The yearly cost is approximately $400 CAD ($300 USD)."
"The pricing of Visio is much better. It has a free version of the cheapest functionality which is enough for us."
"I pay for the license and it is very expensive. If you're only going to use this tool from time to time, you can save money by just using the available online tools. But if you plan on using it heavily, then it's worth it to invest."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Government
13%
Manufacturing Company
7%
Construction Company
6%
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Comparisons

 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iServer and other solutions. Updated: July 2025.
866,218 professionals have used our research since 2012.