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Visio vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
13th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (7th)
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of April 2025, in the Business Process Design category, the mindshare of iServer is 1.6%, down from 1.9% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the governance."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"This is a flexible tool compared to some other solutions."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The product has a valuable customized model."
"I have to think less with this solution. It's simple."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"The most valuable feature of this product is its versatility."
"The solution is easy to scale."
"The thing I like most about Visio is the stencils. As the product has matured over time, it comes with more stencils and objects that you can just pick out of the menu and go with."
"Visio is outstanding because it has features that are useful for project management."
"The diagramming and swimlane features allow for separating business functions."
"It is a scalable solution."
"It's a very flexible solution."
"It has a lot of great features."
 

Cons

"It runs relatively slowly."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"The performance is slow, which is something that should be improved."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"There are other solutions out there that have a better user interface."
"The migration tool needs to be included in the main package, and not as a separate license."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"Requirements management needs to be improved."
"Visio can be more user-friendly."
"The behavior of the interface can sometimes be unpredictable."
"There should be more items available from a variety of other products that can be integrated."
"In terms of enterprise architecture, Visio is limited."
"It should natively enable importing diagrams or reference architectures from any of the vendors whose solutions are used by the customer or proposed by solution providers such as DXC"
"The database modeling has deteriorated significantly in the more current versions."
"Extremely large complex drawings need to be saved on the cloud for access."
"The export and import functionality from Visio to other tools and the import and export functionality from other tools to Visio are areas with shortcomings."
 

Pricing and Cost Advice

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The solution is cheaper than its competitors."
"The price of iServer is reasonable compared to other solutions."
"The product has a moderate pricing."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"Our license for Visio is including with the Office 365 subscription."
"Cloud-based tools are always cheaper since they are subscription-based. I use the on-premises version of Visio hence the price is quite expensive. However, I believe that the cloud version of Visio may not be as expensive as the on-premises version."
"My company does pay toward the licensing costs of Visio. It is a cheap product based on my experience, and since I purchased Visio for my own use."
"The cost of the software is reasonably priced."
"I know you can pick it up in retail for under a thousand per person. You can also pick it up for cheaper than that. Microsoft has about 7,000 licensing models, and you get certain percentages off specific licensing. If you're a partner, you get specific numbers of licenses with the partnership price."
"Visio is about a $180 dollars to purchase. It is a one-time licensing fee."
"We have an enterprise license. I'm not sure what the cost is."
"There is a licensing fee, but it is fairly priced."
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
12%
Government
9%
Computer Software Company
6%
Financial Services Firm
16%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Comparisons

 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iServer and other solutions. Updated: April 2025.
845,564 professionals have used our research since 2012.