ARIS Cloud vs iServer comparison

Software AG and Orbus Software are both solutions in the Business Process Design category. Software AG is ranked #17 with an average rating of 7.0, while Orbus Software is ranked #16 with an average rating of 8.0. Software AG holds a 2.4% mindshare in BPD, compared to Orbus Software’s 2.4% mindshare. Additionally, 87% of Software AG users are willing to recommend the solution, compared to 85% of Orbus Software users who would recommend it.

ARIS Cloud

Read 14 ARIS Cloud reviews

1,824 Views
1,094 Comparison Views

87% willing to recommend

iServer

Read 18 iServer reviews

2,253 Views
1,239 Comparison Views

85% willing to recommend

ARIS Cloud

iServer

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

iServer and ARIS Cloud compete in the enterprise architecture domain. ARIS Cloud leads in data insights with its robust features, while iServer excels in pricing and support efficiency.

Features: iServer is known for its integration capabilities, user-friendly process modeling, and strong workflow management. ARIS Cloud offers comprehensive business transformation tools, advanced analytics, and a robust platform for process modeling and collaboration.

Room for Improvement: iServer could enhance its feature set for complex analysis, improve initial configuration flexibility, and expand reporting capabilities. ARIS Cloud may benefit from simplifying its deployment process, improving the user experience for less technical users, and offering more competitive pricing tiers.

Ease of Deployment and Customer Service: iServer provides a streamlined deployment process with reliable support, ideal for quick implementation. ARIS Cloud offers solid customer service but features a more complex deployment process due to its extensive feature set.

Pricing and ROI: iServer offers competitive pricing with a strong ROI, making it appealing for budget-conscious organizations. ARIS Cloud, although more expensive, promises a stronger long-term ROI for companies focusing on comprehensive feature sets and strategic insights.

To learn more, read our detailed ARIS Cloud vs. iServer Report (Updated: December 2025).

Buyer's Guide

ARIS Cloud vs. iServer

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS Cloud

Ranking in Business Process Design

17th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (33rd)

iServer

Ranking in Business Process Design

16th

Average Rating

7.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Enterprise Architecture Management (8th)

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of ARIS Cloud is 2.4%, up from 2.0% compared to the previous year. The mindshare of iServer is 2.4%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
iServer	2.4%
ARIS Cloud	2.4%
Other	95.2%

Business Process Design

Featured Reviews

Aimad BATAL

Administrator at a healthcare company with 51-200 employees

Collaboration integrates seamlessly with intuitive user interface for effective process management

ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively. The simplicity in drawing dashboards is also appreciated. Their collaboration features function similarly to social media platforms, allowing tagging and subject-specific discussions, all while being intuitive and user-friendly. ARIS Cloud is scalable, evidenced by its use in various organizations as a single source of truth, supported by the UMG database and an open e-learning platform.

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Antonios Lazanakis

Senior IT Solution Architect at a financial services firm with 10,001+ employees

Flexible, easy to use, and easy to import data

We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature."

"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."

"It's very easy to collaborate with. It's very user-friendly"

"Signavio is more intuitive, allowing users with no prior knowledge to navigate and understand its functionality more readily."

"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."

"ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively."

"ARIS Cloud is scalable."

"It has proved that it also works in complex circumstances."

More ARIS Cloud pros

"The solution is easily modified to suit your needs."

"We like the governance."

"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."

"The initial setup is easy."

"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."

"iServer is a very flexible platform for defining your own enterprise architecture model."

"This flexibility is the most helpful part in the standard version."

"iServer has valuable features for workflow and document management."

More iServer pros

Cons

"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."

"The support team of ARIS Cloud has certain shortcomings where improvements are required."

"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."

"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."

"The stability was poor, with frequent outages."

"The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization."

"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."

"The price is quite high. This is one weak point of the solution."

More ARIS Cloud cons

"The migration tool needs to be included in the main package, and not as a separate license."

"I haven't used this solution long enough to know what areas could be improved."

"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."

"Cannot see which activities are control activities."

"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."

"We could allocate permissions to use only specific components to the users rather than the entire instance."

"The modelling needs improvement, specifically forecasting capabilities and scenarios."

"More visualization techniques and ways to report the data might be helpful."

More iServer cons

Pricing and Cost Advice

"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."

"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."

"There is a student version of this solution that can be used for free."

"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."

"The product has a moderate pricing."

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."

"The price of iServer is reasonable compared to other solutions."

"The solution is cheaper than its competitors."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

12%

Government

Manufacturing Company

Financial Services Firm

21%

Government

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for ARIS Cloud?

The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.

See all answers

What needs improvement with ARIS Cloud?

It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...

See all answers

What is your primary use case for ARIS Cloud?

I am currently working with both ARIS Cloud ( /products/aris-cloud-reviews ) and MEGA HOPEX ( /products/mega-hopex-reviews ), having switched from ARIS BPM ( /products/aris-bpa-reviews ) to MEGA HO...

See all answers

What needs improvement with iServer?

iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...

See all answers

What is your primary use case for iServer?

We use iServer to establish an enterprise architecture function in our organization.

See all answers

What advice do you have for others considering iServer?

I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS Cloud

Compared 11% of the time

IBM Blueworks Live vs ARIS Cloud

Compared 10% of the time

Salesforce Platform vs ARIS Cloud

Compared 8% of the time

Visio vs ARIS Cloud

Compared 7% of the time

ARIS Architect and Designer vs ARIS Cloud

Compared 6% of the time

More ARIS Cloud Competitors

BiZZdesign HoriZZon vs iServer

Compared 13% of the time

LeanIX vs iServer

Compared 13% of the time

MEGA HOPEX vs iServer

Compared 12% of the time

OrbusInfinity vs iServer

Compared 9% of the time

ARIS BPA vs iServer

Compared 5% of the time

More iServer Competitors

Product Reports

Buyer's Guide

ARIS Cloud

January 2026

Download ARIS Cloud product report

Buyer's Guide

Enterprise Architecture Management

January 2026

Download iServer product report

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect

No data available

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market

Easy to use

Covers business & IT architecture from all angles

Full flexibility and >100 diagram types

Customer-driven development based on best practices

Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

Orbus Software

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

Buyer's Guide

ARIS Cloud vs. iServer

December 2025

Free Report: ARIS Cloud vs. iServer

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