ARIS BPA vs iServer comparison

Software AG and Orbus Software are both solutions in the Business Process Design category. Software AG is ranked #6 with an average rating of 8.0, while Orbus Software is ranked #16 with an average rating of 8.0. Software AG holds a 6.7% mindshare in BPD, compared to Orbus Software’s 2.4% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 85% of Orbus Software users who would recommend it.

ARIS BPA

Read 69 ARIS BPA reviews

5,300 Views
3,498 Comparison Views

89% willing to recommend

iServer

Read 18 iServer reviews

2,253 Views
1,239 Comparison Views

85% willing to recommend

ARIS BPA

iServer

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

ARIS BPA and iServer are leading solutions in business process analysis. ARIS BPA gains an edge due to its extensive enterprise modeling features and integration capabilities, while iServer's strength lies in its ease of use complementing Microsoft Office integration.

Features: ARIS BPA provides comprehensive tools like EPC modeling and simulation, notable for an all-encompassing view of enterprise architecture. Its support for various integrations enhances process documentation and analysis. iServer offers seamless integration with Microsoft Office, intuitive use for document management, and workflow alignment with Office tools, making it user-friendly for organizations heavily invested in Microsoft products.

Room for Improvement: ARIS BPA could improve its complexity and lack of a real-time workflow engine, while its limited API support poses integration challenges. iServer could enhance its modeling capabilities and data visualization, as well as address performance issues. Both platforms can benefit from more intuitive user interfaces and streamlined integration features.

Ease of Deployment and Customer Service: ARIS BPA supports flexible deployment options including Hybrid Cloud and on-premises, receiving mixed reviews on customer service but with strong community support. iServer, offering various deployment methods except hybrid, is noted for reasonable support but may require vendor assistance for complex problems, with potential delays.

Pricing and ROI: ARIS BPA, though perceived as expensive, offers high value for large enterprises due to its features and integration capabilities, with a complex licensing model. iServer is considered more cost-effective, with a generally lower price point, appealing to organizations seeking budget-friendly solutions. The return on investment is substantial for both, enhancing process understanding and operational efficiency.

To learn more, read our detailed ARIS BPA vs. iServer Report (Updated: December 2025).

Buyer's Guide

ARIS BPA vs. iServer

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Ranking in Business Process Design

6th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (10th)

iServer

Ranking in Business Process Design

16th

Average Rating

7.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Enterprise Architecture Management (8th)

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of ARIS BPA is 6.7%, down from 8.1% compared to the previous year. The mindshare of iServer is 2.4%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
ARIS BPA	6.7%
iServer	2.4%
Other	90.9%

Business Process Design

Featured Reviews

BeenishMustafa

Consultant at KAFD DMC

Has improved process modeling and analysis while supporting integration with organizational data

The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.

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Antonios Lazanakis

Senior IT Solution Architect at a financial services firm with 10,001+ employees

Flexible, easy to use, and easy to import data

We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"you want to do modeling with the old notation form, ours was EPC, you can use the same object in the BPMN because the database is built in a way that you can use both things. So you only have to define it once, and if the notation form is BPMN and those kind of activities, you can use the same EPCs, so there is a connection between them."

"ARIS BPA is customizable as per specific business requirements."

"ARIS Reporting – Helps download valuable content from the tool in multiple formats."

"It helps to maintain a single source of truth regarding the processes followed within an organization."

"Aris BPA has a lot of tools that are more professional than Bizagi."

"The EPC modeling is very detailed, the semantic check is helpful, and auto-layout simplifies the formatting."

"ARIS process modeling and analysis allows integration of end-to-end business processes with the organization's vision, strategies, and business objectives, through visual management."

"The tool has good navigation."

More ARIS BPA pros

"We like the governance."

"iServer has valuable features for workflow and document management."

"The solution is easily modified to suit your needs."

"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."

"It has helped having data lineage in the business cluster, which is used as control artifacts."

"Tech support is very responsive. They solved issues within a prompt response time."

"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."

"This flexibility is the most helpful part in the standard version."

More iServer pros

Cons

"I had a hard time with ARIS's access and licensing policy. It requires you to pay for each step you want to take forward with the solution."

"Integration with third-party tools should be improved (e.g. based on APIs)."

"While the dashboarding solution for integrating all kinds of process-related information from company sources other than ARIS is getting ever better, my personal wish would be to have a module that is more targeted to an Agile implementation of some modeled processes (model–to-execute)."

"One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable."

"The tool's installation and configuration part needs to improve."

"There should be a more intuitive tool when creating reports."

"There is a lot of room for improvement. They need to increase the performance of the system flow. They need to support it more. ARIS Process Governance is still quite basic, and they are using an old BPM and process automation module."

"Sometimes, ARIS BPA breaks down, and its stability can be improved."

More ARIS BPA cons

"Cannot see which activities are control activities."

"More visualization techniques and ways to report the data might be helpful."

"The modelling needs improvement, specifically forecasting capabilities and scenarios."

"It definitely needs help to improve the visual aspect of the solution."

"We could allocate permissions to use only specific components to the users rather than the entire instance."

"There are other solutions out there that have a better user interface."

"The performance is slow, which is something that should be improved."

"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."

More iServer cons

Pricing and Cost Advice

"ARIS is quite expensive."

"We have a concurrent license system."

"If you can afford it, it's the best so far."

"ARIS Express is free."

"Negotiate. Price is high so make sure you’re getting the best deal."

"Pricing is a bit on the higher side."

"The product is a bit pricey."

"ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once."

More ARIS BPA pricing and cost advice

"The price of iServer is reasonable compared to other solutions."

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."

"The product has a moderate pricing."

"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."

"The solution is cheaper than its competitors."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

11%

Computer Software Company

10%

Government

Financial Services Firm

21%

Government

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	9
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	10

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

See all answers

What is your experience regarding pricing and costs for ARIS BPA?

It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...

See all answers

What needs improvement with ARIS BPA?

We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...

See all answers

What needs improvement with iServer?

iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...

See all answers

What is your primary use case for iServer?

We use iServer to establish an enterprise architecture function in our organization.

See all answers

What advice do you have for others considering iServer?

I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS BPA

Compared 19% of the time

Camunda vs ARIS BPA

Compared 8% of the time

ADONIS vs ARIS BPA

Compared 7% of the time

Bizagi vs ARIS BPA

Compared 6% of the time

Visual Paradigm vs ARIS BPA

Compared 2% of the time

More ARIS BPA Competitors

BiZZdesign HoriZZon vs iServer

Compared 13% of the time

LeanIX vs iServer

Compared 13% of the time

MEGA HOPEX vs iServer

Compared 12% of the time

OrbusInfinity vs iServer

Compared 9% of the time

Avolution ABACUS vs iServer

Compared 3% of the time

More iServer Competitors

Product Reports

Buyer's Guide

ARIS BPA

January 2026

Download ARIS BPA product report

Buyer's Guide

Enterprise Architecture Management

January 2026

Download iServer product report

Also Known As

ARIS, ARIS BPM

No data available

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

Orbus Software

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

Buyer's Guide

ARIS BPA vs. iServer

December 2025

Free Report: ARIS BPA vs. iServer

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