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ARIS Architect and Designer vs ARIS Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Architect and Designer
Ranking in Business Process Design
14th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
ARIS Cloud
Ranking in Business Process Design
16th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
14
Ranking in other categories
Business Process Management (BPM) (30th)
 

Mindshare comparison

As of August 2026, in the Business Process Design category, the mindshare of ARIS Architect and Designer is 1.8%, up from 0.8% compared to the previous year. The mindshare of ARIS Cloud is 3.0%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
ARIS Architect and Designer1.8%
ARIS Cloud3.0%
Other95.2%
Business Process Design
 

Featured Reviews

BM
Consultant at KAFD DMC
Has raised concerns about pricing while expressing satisfaction with its contribution to optimizing internal processes
Considering the integration capability of the product, it contributes to data-driven decision-making in our case. We see some impact of reporting tools on performance tracking or strategic planning. We do different kinds of analysis in regard to due integration controls, risk, and how we can strengthen the processes and the activities. We use it for various purposes. Regarding the process visualization framework, it helps to improve communication and collaboration in the company in a positive way. Architect is managing all the library management and with regards to the filter management. It's always a positive side that if you want to use anything further, we know that we can reach out to the Architect to add those objects and those attributes. It's really good.
reviewer1294968 - PeerSpot reviewer
Transformational Leader at a financial services firm with 10,001+ employees
Mapping capabilities lag behind while requiring significant customization but is scalable
I worked with ARIS Cloud under SAP. The solution was deployed by an agile team and utilized daily by process engineers and business process owners. It was involved in the financial services industry, with thousands of users within the company The platform's capabilities are highly dependent on…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support team is very responsive."
"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"One of the standout features for me is its synchronization to a publication server. It makes sharing diagrams and links with non-users easy."
"I would rate the solution overall a ten out of ten."
"It is suitable for banks, insurance companies, public administration, etc. The method is very adaptable and can be applied independently of the business."
"One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools. This tool has very diverse types of assets available. ARIS also has a lot of customizable options, different model types, object types, a number of attributes, and a lot of customization is possible. In comparison, Signavio is very limited in terms of model types and object types. So these customizations ARIS offers are really valuable to any client who wants to create a BPM repository."
"The user interface is easy to work with."
"We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report."
"The cloud version has the advantage that you can work on it from anywhere."
"Over the past few years, ARIS has made its interface more user-friendly and intuitive."
"This is the best BPM tool that I have ever worked with."
"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"Signavio is more intuitive, allowing users with no prior knowledge to navigate and understand its functionality more readily."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"ARIS Cloud is scalable."
 

Cons

"Sometimes we feel that the designer needs more usability. I understand that the web module or the cloud version is much more user-friendly and easier to work on compared to the client that we download."
"I always tell people not to use the latest version of the ARIS product. They are just providing us with new changes that we don't want."
"The customer service of ARIS Architect and Designer was disappointing. It took forty days to conclude that partial data restoration was not possible, and it was suggested that the data might have been accidentally deleted, despite evidence to the contrary."
"We face problems when the product's capacity is increased."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"The support team takes a long time to respond to our queries."
"Sometimes, it's not easy to convince customers to use this methodology because it's a bit rigid."
"The product is not flexible."
"They need to revamp a whole module. This module has been in place for 16 years. It hasn't been updated since then. It's actually a separate license on its own. It's a disaster."
"I was surprised when my license was deactivated and I could not access my data."
"The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"There is room for improvement in the support."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"The price is quite high. This is one weak point of the solution."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
 

Pricing and Cost Advice

"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost. Even though they like all the functionalities and understand the value of everything ARIS provides, they aren't able to implement it."
"Many customers find the licensing configuration confusing. There are many different sub-details in the licensing, making it very difficult for us to understand what we are buying and what we are using with what."
"The tool is a little bit expensive."
"The product is expensive."
"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."
"There is a student version of this solution that can be used for free."
"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
10%
Construction Company
10%
Government
8%
Financial Services Firm
19%
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business8
Large Enterprise7
 

Questions from the Community

What needs improvement with ARIS Architect and Designer?
Currently, we don't have any metrics to measure the success of ARIS Architect and Designer. We would appreciate it if you could share anything with us that we can do to find out the impact.
What is your primary use case for ARIS Architect and Designer?
We spoke with you about ARIS Architect and Designer. We already have two architect licenses, I think three architect licenses, and we have, I think, six or seven designer licenses. Architect is bas...
What advice do you have for others considering ARIS Architect and Designer?
The reviewer is a consultant at KAFD. We would give ARIS Architect and Designer an overall review rating of ten out of ten.
What is your experience regarding pricing and costs for ARIS Cloud?
The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.
What needs improvement with ARIS Cloud?
It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...
What is your primary use case for ARIS Cloud?
I am currently working with both ARIS Cloud ( /products/aris-cloud-reviews ) and MEGA HOPEX ( /products/mega-hopex-reviews ), having switched from ARIS BPM ( /products/aris-bpa-reviews ) to MEGA HO...
 

Also Known As

ARIS Architect & Designer, ARIS Architect, ARIS Designer
Process Live, ARIS Simulation, ARIS Aware, ARIS Connect
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about ARIS Architect and Designer vs. ARIS Cloud and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.