ARIS Architect and Designer vs iGrafx Process360 Live Platform comparison

Software AG and iGrafx are both solutions in the Business Process Design category. Software AG is ranked #9 with an average rating of 9.2, while iGrafx is ranked #16 with an average rating of 8.0. Software AG holds a 1.6% mindshare in BPD, compared to iGrafx’s 2.8% mindshare. Additionally, 83% of Software AG users are willing to recommend the solution, compared to 91% of iGrafx users who would recommend it.

ARIS Architect and Designer

Read 11 ARIS Architect and Designer reviews

1,178 Views
1,166 Comparison Views

83% willing to recommend

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

2,706 Views
1,407 Comparison Views

91% willing to recommend

ARIS Architect and Designer

iGrafx Process360 Live Plat...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

iGrafx Process360 Live Platform and ARIS Architect and Designer compete in the business process management space. iGrafx edges out in pricing and support, while ARIS leads with its comprehensive features and capabilities.

Features: iGrafx Process360 Live provides intuitive process modeling, real-time collaboration, and integration abilities. In contrast, ARIS Architect and Designer is strong in advanced analytics, process governance, and various modeling standards.

Room for Improvement: iGrafx could enhance detailed analytical features and offer more comprehensive governance options. ARIS may improve by streamlining its user interface, simplifying its advanced design features, and reducing complexity for less technical users.

Ease of Deployment and Customer Service: iGrafx supports cloud-based deployment focusing on quick setup, while ARIS allows both on-premises and cloud flexibility. Customers find iGrafx's response times faster, whereas ARIS's extensive support resources are beneficial.

Pricing and ROI: iGrafx offers a competitive setup cost appealing to small and medium enterprises, reflecting strong ROI. ARIS, though with a higher upfront cost, suits large enterprises, where its extensive features justify the investment.

To learn more, read our detailed ARIS Architect and Designer vs. iGrafx Process360 Live Platform Report (Updated: April 2026).

Buyer's Guide

ARIS Architect and Designer vs. iGrafx Process360 Live Platform

April 2026

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Helped 893,244 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS Architect and Designer

Ranking in Business Process Design

9th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

iGrafx Process360 Live Plat...

Ranking in Business Process Design

16th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (20th), Process Mining (9th)

Mindshare comparison

As of May 2026, in the Business Process Design category, the mindshare of ARIS Architect and Designer is 1.6%, up from 0.8% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Mindshare Distribution
Product	Mindshare (%)
ARIS Architect and Designer	1.6%
iGrafx Process360 Live Platform	2.8%
Other	95.6%

Business Process Design

Featured Reviews

BeenishMustafa

Consultant at KAFD DMC

Has raised concerns about pricing while expressing satisfaction with its contribution to optimizing internal processes

Considering the integration capability of the product, it contributes to data-driven decision-making in our case. We see some impact of reporting tools on performance tracking or strategic planning. We do different kinds of analysis in regard to due integration controls, risk, and how we can strengthen the processes and the activities. We use it for various purposes. Regarding the process visualization framework, it helps to improve communication and collaboration in the company in a positive way. Architect is managing all the library management and with regards to the filter management. It's always a positive side that if you want to use anything further, we know that we can reach out to the Architect to add those objects and those attributes. It's really good.

Read full review

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the standout features for me is its synchronization to a publication server. It makes sharing diagrams and links with non-users easy."

"Considering the integration capability of the product, it contributes to data-driven decision-making in our case."

"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want."

"One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools."

"I would rate the solution overall a ten out of ten."

"It is suitable for banks, insurance companies, public administration, etc. The method is very adaptable and can be applied independently of the business."

"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."

"Its user interface is highly regarded, especially when compared with Visual Paradigm."

More ARIS Architect and Designer pros

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."

"It is one of the top-tier solutions that are available."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."

"Overall, the solution is very useful and has good features."

"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."

More iGrafx Process360 Live Platform pros

Cons

"I always tell people not to use the latest version of the ARIS product. They are just providing us with new changes that we don't want."

"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost."

"Currently, we don't have any metrics to measure the success of ARIS Architect and Designer."

"Sometimes, it's not easy to convince customers to use this methodology because it's a bit rigid."

"The simulation part still has some way to go. It's a good feature, and it's something that other vendors don't have right now, but it can still be improved. Some features are needed in ARIS Architect, so advanced users can do things through drag-and-drop functionality."

"The product is not flexible."

"The customer service of ARIS Architect and Designer was disappointing. It took forty days to conclude that partial data restoration was not possible, and it was suggested that the data might have been accidentally deleted, despite evidence to the contrary."

"Sometimes we feel that the designer needs more usability. I understand that the web module or the cloud version is much more user-friendly and easier to work on compared to the client that we download."

More ARIS Architect and Designer cons

"The price could be more competitive."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"It can be more user-friendly."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."

"I would love to see a template and shapes for customer journey mapping."

More iGrafx Process360 Live Platform cons

Pricing and Cost Advice

"The product is expensive."

"Many customers find the licensing configuration confusing. There are many different sub-details in the licensing, making it very difficult for us to understand what we are buying and what we are using with what."

"The tool is a little bit expensive."

"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost. Even though they like all the functionalities and understand the value of everything ARIS provides, they aren't able to implement it."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"I have heard that the solution's pricing is very competitive."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Government

10%

Outsourcing Company

Computer Software Company

Financial Services Firm

14%

Construction Company

Healthcare Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

What needs improvement with ARIS Architect and Designer?

Currently, we don't have any metrics to measure the success of ARIS Architect and Designer. We would appreciate it if you could share anything with us that we can do to find out the impact.

See all answers

What is your primary use case for ARIS Architect and Designer?

We spoke with you about ARIS Architect and Designer. We already have two architect licenses, I think three architect licenses, and we have, I think, six or seven designer licenses. Architect is bas...

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What advice do you have for others considering ARIS Architect and Designer?

The reviewer is a consultant at KAFD. We would give ARIS Architect and Designer an overall review rating of ten out of ten.

See all answers

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

See all answers

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

See all answers

Comparisons

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Compared 21% of the time

SAP Signavio Process Manager vs ARIS Architect and Designer

Compared 13% of the time

Camunda vs ARIS Architect and Designer

Compared 13% of the time

ARIS BPA vs ARIS Architect and Designer

Compared 7% of the time

erwin Data Modeler vs ARIS Architect and Designer

Compared 7% of the time

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ARIS BPA vs iGrafx Process360 Live Platform

Compared 9% of the time

Interfacing Technologies Enterprise Process Center vs iGrafx Process360 Live Platform

Compared 6% of the time

Bizagi vs iGrafx Process360 Live Platform

Compared 5% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 5% of the time

Lucidchart vs iGrafx Process360 Live Platform

Compared 3% of the time

More iGrafx Process360 Live Platform Competitors

Product Reports

Buyer's Guide

ARIS Architect and Designer

May 2026

Download ARIS Architect and Designer product report

Buyer's Guide

iGrafx Process360 Live Platform

May 2026

Download iGrafx Process360 Live Platform product report

Also Known As

ARIS Architect & Designer, ARIS Architect, ARIS Designer

No data available

Overview

ARIS Architect and Designer offers customizable process visualization and collaboration tools designed for efficient enterprise architecture management, emphasizing compliance, governance, and strategic planning.

Organizations use ARIS Architect and Designer for creating central repositories, process modeling, enterprise architecture, and business process design. Its strengths include extensive customization, process visualization, and robust model libraries. Users benefit from metadata definition, cross-notational alignment, and predefined workflows that support compliance and governance. The tool facilitates integration and synchronization for informed decision-making and enhances communication. Improvements are sought in licensing costs, support response, usability, and cloud reliability. Users desire more process mining features, built-in collaborative tools, better data export options, and simplified process modeling.

What are the key features?

User-friendliness: Easy navigation and setup for efficient workflow.
Customization: Tailor processes to specific business requirements.
Robust model library: Access to a wide range of templates and models.
Collaboration capabilities: Enable teamwork with integrated tools.
Process visualization: Enhance understanding of complex processes.
Metadata definition: Define and manage metadata effectively.
Integration and synchronization: Seamless communication across systems.
Compliance and governance: Use predefined workflows to ensure adherence.
Data analysis and reporting: Tools to track performance and aid strategic planning.

What benefits should users look for?

Increased efficiency: Streamlined process design and management.
Enhanced strategic planning: Data-driven tools for informed decisions.
Improved communication: Synchronization across departments.
Compliance support: Meeting regulatory requirements with ease.

ARIS Architect and Designer is primarily deployed on-premise for greater process control and is extensively used across industries for documenting reference models and serving as a knowledge hub. Organizations highlight its role in identifying process gaps, designing architecture diagrams, and generating job descriptions, with future enhancements planned for simulation and dashboard integration.

Software AG

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Multinational Bank

Buyer's Guide

ARIS Architect and Designer vs. iGrafx Process360 Live Platform

April 2026

Free Report: ARIS Architect and Designer vs. iGrafx Process360 Live Platform

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