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ARIS Architect and Designer vs Visio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Architect and Designer
Ranking in Business Process Design
10th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Visio
Ranking in Business Process Design
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
110
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of June 2026, in the Business Process Design category, the mindshare of ARIS Architect and Designer is 1.7%, up from 0.8% compared to the previous year. The mindshare of Visio is 7.5%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
Visio7.5%
ARIS Architect and Designer1.7%
Other90.8%
Business Process Design
 

Featured Reviews

BM
Consultant at KAFD DMC
Has raised concerns about pricing while expressing satisfaction with its contribution to optimizing internal processes
Considering the integration capability of the product, it contributes to data-driven decision-making in our case. We see some impact of reporting tools on performance tracking or strategic planning. We do different kinds of analysis in regard to due integration controls, risk, and how we can strengthen the processes and the activities. We use it for various purposes. Regarding the process visualization framework, it helps to improve communication and collaboration in the company in a positive way. Architect is managing all the library management and with regards to the filter management. It's always a positive side that if you want to use anything further, we know that we can reach out to the Architect to add those objects and those attributes. It's really good.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the solution overall a ten out of ten."
"One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools."
"The user interface is easy to work with."
"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"Considering the integration capability of the product, it contributes to data-driven decision-making in our case."
"One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools. This tool has very diverse types of assets available. ARIS also has a lot of customizable options, different model types, object types, a number of attributes, and a lot of customization is possible. In comparison, Signavio is very limited in terms of model types and object types. So these customizations ARIS offers are really valuable to any client who wants to create a BPM repository."
"Using the well defined architecture/metamodel, you can create complicated structures, but it's still easily trackable."
"One of the standout features for me is its synchronization to a publication server. It makes sharing diagrams and links with non-users easy."
"This is a very straightforward product and I don't think that anything needs to be simplified."
"I like the solution's ease of use and its the integration with different templates from a variety of manufacturers."
"The valuable feature about Visio is it has all the basic tools for creating processes."
"A lot of built-in templates are really phenomenal. They cut down the time when you're trying to get something out. They reduce the complexity that technical folks like to put into things that have to be given to technical folks."
"It has improved the way my organization functions because diagramming is almost similar to mind-mapping, and it is a good way to get the message across for people to understand at all levels."
"We use Visio for describing processes, port authorities, requests, exchange of documents, and authorizations, with the main use being for business processes and descriptions."
"The usability in general is good. The integration of uploading custom stencils is also very nice."
"On the scalability front, the aspect of increasing the number of endpoints is relatively easy to handle."
 

Cons

"I always tell people not to use the latest version of the ARIS product. They are just providing us with new changes that we don't want."
"The customer service of ARIS Architect and Designer was disappointing. It took forty days to conclude that partial data restoration was not possible, and it was suggested that the data might have been accidentally deleted, despite evidence to the contrary."
"We face problems when the product's capacity is increased."
"Currently, we don't have any metrics to measure the success of ARIS Architect and Designer. We would appreciate it if you could share anything with us that we can do to find out the impact."
"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost."
"Even with a formal modeling language, users can still draw freely and make a bit of a mess in your repository. It should also improve usability."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"This product could be improved by lowering the licensing cost. More organizations could use ARIS if they slashed the licensing costs even a little bit."
"The solution's flexibility can be perceived as both a strength and a weakness."
"The design and the look and feel, need to be improved."
"Inventory feature could be improved."
"I personally wouldn't buy Visio even if it were 10 times cheaper because I only use it at work for diagram modeling; it's not a unique product anymore."
"They have to improve shapes. It has good shapes, but it certainly can have more shapes. There are no U shapes. It also requires more customizations. There are a lot of icons, but they can be modernized more. These icons have to be more customizable so that we are able to change the color and things like that. It should also have more integration so that we can use it with other tools on the web. We don't use Microsoft Teams. We use Discord, which is more for gamers. It would be helpful if Visio is integrated with Discord. I can then show my work to my team. We use Visio, and it is a must-have solution for us, but being a startup, we don't have the money to use the whole Microsoft system. Some day we will use Office. For companies like us, there should be connectors for other software. We should be able to use a connector with the software that we are using or with the new generation solutions. Connectors will make it very easy to transfer data."
"The user interface could be simplified and easier to use."
"The product only functions well professionally, with adding additional software for configuration."
"When I create an organization chart in Visio, and I want to show it to management, I shouldn't have to copy and paste it into a PowerPoint presentation or put it into a PDF file."
 

Pricing and Cost Advice

"The tool is a little bit expensive."
"The product is expensive."
"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost. Even though they like all the functionalities and understand the value of everything ARIS provides, they aren't able to implement it."
"Many customers find the licensing configuration confusing. There are many different sub-details in the licensing, making it very difficult for us to understand what we are buying and what we are using with what."
"Now we pay about $200, which is maybe $10 per user per month."
"The solution is expensive. The solution does come bundled in other packages."
"Personally, I think the price of this solution is too high."
"I know you can pick it up in retail for under a thousand per person. You can also pick it up for cheaper than that. Microsoft has about 7,000 licensing models, and you get certain percentages off specific licensing. If you're a partner, you get specific numbers of licenses with the partnership price."
"You can purchase a corporate license for more users to use the solution. We have purchased a stand-alone license and which could be cheaper."
"The yearly cost is approximately $400 CAD ($300 USD)."
"It's not the cheapest product, but it's extremely valuable."
"It's cheaper than other solutions."
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900,838 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
10%
Computer Software Company
10%
Government
9%
Financial Services Firm
14%
Manufacturing Company
11%
Government
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What needs improvement with ARIS Architect and Designer?
Currently, we don't have any metrics to measure the success of ARIS Architect and Designer. We would appreciate it if you could share anything with us that we can do to find out the impact.
What is your primary use case for ARIS Architect and Designer?
We spoke with you about ARIS Architect and Designer. We already have two architect licenses, I think three architect licenses, and we have, I think, six or seven designer licenses. Architect is bas...
What advice do you have for others considering ARIS Architect and Designer?
The reviewer is a consultant at KAFD. We would give ARIS Architect and Designer an overall review rating of ten out of ten.
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Visio?
The pricing is reasonable now. Whereas before, I had used it when it was paid for by my work, but then as I moved to different projects, I wasn't paying $2,000 to have it. Visio is supplied by the ...
What needs improvement with Visio?
I would have said the pricing, but the pricing is fine now, so it's a good tool and a powerful one. When you know how to use it, it's very intuitive. People who don't know how to use it might want ...
 

Also Known As

ARIS Architect & Designer, ARIS Architect, ARIS Designer
Microsoft Visio
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about ARIS Architect and Designer vs. Visio and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.