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ARIS Architect and Designer vs Visio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Architect and Designer
Ranking in Business Process Design
11th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of ARIS Architect and Designer is 1.1%, up from 0.9% compared to the previous year. The mindshare of Visio is 11.3%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visio11.3%
ARIS Architect and Designer1.1%
Other87.6%
Business Process Design
 

Featured Reviews

BM
Consultant at KAFD DMC
Has raised concerns about pricing while expressing satisfaction with its contribution to optimizing internal processes
Considering the integration capability of the product, it contributes to data-driven decision-making in our case. We see some impact of reporting tools on performance tracking or strategic planning. We do different kinds of analysis in regard to due integration controls, risk, and how we can strengthen the processes and the activities. We use it for various purposes. Regarding the process visualization framework, it helps to improve communication and collaboration in the company in a positive way. Architect is managing all the library management and with regards to the filter management. It's always a positive side that if you want to use anything further, we know that we can reach out to the Architect to add those objects and those attributes. It's really good.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is easy to work with."
"Considering the integration capability of the product, it contributes to data-driven decision-making in our case."
"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"The support team is very responsive."
"Considering the integration capability of the product, it contributes to data-driven decision-making in our case."
"We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report."
"One of the standout features for me is its synchronization to a publication server. It makes sharing diagrams and links with non-users easy."
"I would rate the solution overall a ten out of ten."
"The most valuable feature of Visio is diagram creation. If you have a presentation, you can create your data model using Visio."
"Visio is stable."
"The initial setup is pretty straightforward."
"The interface of the solution is very good. It's easy to navigate."
"The most valuable aspect of Visio is enabling comprehensive coverage of architectural elements."
"The most valuable feature is how easy it is to use."
"The ability to visualize a workflow is certainly an advantage over just tracking a process in something like Excel."
"The most valuable feature of Visio is the credential management, endpoint manager, and active directory for Microsoft Azure for our hybrid infrastructure. Additionally, there are plenty of features available."
 

Cons

"The simulation part still has some way to go. It's a good feature, and it's something that other vendors don't have right now, but it can still be improved. Some features are needed in ARIS Architect, so advanced users can do things through drag-and-drop functionality."
"We face problems when the product's capacity is increased."
"Even with a formal modeling language, users can still draw freely and make a bit of a mess in your repository. It should also improve usability."
"The customer service of ARIS Architect and Designer was disappointing. It took forty days to conclude that partial data restoration was not possible, and it was suggested that the data might have been accidentally deleted, despite evidence to the contrary."
"Sometimes, it's not easy to convince customers to use this methodology because it's a bit rigid."
"Currently, we don't have any metrics to measure the success of ARIS Architect and Designer."
"The support team takes a long time to respond to our queries."
"Currently, we don't have any metrics to measure the success of ARIS Architect and Designer. We would appreciate it if you could share anything with us that we can do to find out the impact."
"The visual icons and shapes for different vendors like Cisco network could be improved. Often, I have to contact vendors to get specific icons to use in Visio diagrams, which makes the process cumbersome."
"Its integration with other vendors can be better and support for other formats. For example, when we import a JPEG, we cannot customize it. Similarly, we can't utilize the BPML kind of diagrams."
"Visio is not as scalable as other tools due to the proprietary restriction. You cannot customize it or scale it up like the way you do with Trello or Jira. Microsoft places restrictions on things that you can do with Visio."
"System architecture could be improved."
"Visio should implement more complex tools or graphics to facilitate processing and use flexible templates."
"I think that it feels a bit outside with respect to the icons that are available."
"Layout configuration is sometimes a little difficult to use."
"There should be more items available from a variety of other products that can be integrated."
 

Pricing and Cost Advice

"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost. Even though they like all the functionalities and understand the value of everything ARIS provides, they aren't able to implement it."
"Many customers find the licensing configuration confusing. There are many different sub-details in the licensing, making it very difficult for us to understand what we are buying and what we are using with what."
"The tool is a little bit expensive."
"The product is expensive."
"I think costs are on a per user basis."
"The product is inexpensive if you already have Microsoft products in your environment. The license encompasses all the required services."
"We're in a Visio plan that is like $15 a month per user. At the moment, it is just the standard licensing fees that I'm aware of."
"The pricing of Visio is much better. It has a free version of the cheapest functionality which is enough for us."
"I give the cost of Visio a five out of ten."
"The product is expensive, but it is cheaper if you buy it as a part of a bundle or an enterprise-level agreement."
"Personally, I think the price of this solution is too high."
"My organization has paid for the solution. However, I have used it personally without payment. There is a free option available."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
10%
Insurance Company
9%
Financial Services Firm
15%
Manufacturing Company
10%
Government
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What needs improvement with ARIS Architect and Designer?
Currently, we don't have any metrics to measure the success of ARIS Architect and Designer. We would appreciate it if you could share anything with us that we can do to find out the impact.
What is your primary use case for ARIS Architect and Designer?
We spoke with you about ARIS Architect and Designer. We already have two architect licenses, I think three architect licenses, and we have, I think, six or seven designer licenses. Architect is bas...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

ARIS Architect & Designer, ARIS Architect, ARIS Designer
Microsoft Visio
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about ARIS Architect and Designer vs. Visio and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.