

Appian and iGrafx Process360 Live Platform are two competing BPM solutions. Appian seems to have the upper hand due to its rapid development and flexible integration capabilities, which can significantly enhance ROI through efficient process automation.
Features: Appian supports rapid development with its low-code capabilities, BPMN 2.0 compliance, and seamless system integration. This enables quick deployment of applications and enhances efficiency. iGrafx Process360 Live Platform shines with process simulation, process mining, and its 360 approach combining documentation and automation, beneficial for banking and financial services.
Room for Improvement: Appian could enhance its UI customization, error handling, and offline mobile capabilities for greater scalability. iGrafx Process360 Live Platform might benefit from adding more visualization symbols, refining its interface, and reducing licensing costs to improve accessibility for larger deployments.
Ease of Deployment and Customer Service: Appian offers diverse deployment options, including Public, Private, Hybrid Cloud, and On-premises setups, and is praised for its responsiveness in customer service. iGrafx Process360 Live Platform is primarily cloud-based, noted for scalability, but its service may lack some industry expertise compared to Appian.
Pricing and ROI: Appian is often considered expensive but justified by its rapid ROI through efficient process automation, coupled with flexible licensing and cost-effective cloud deployments. On the other hand, iGrafx Process360 Live Platform is initially well-priced, especially for small-scale licenses, but costs can increase significantly with larger deployments. Both platforms promise improved ROI through process efficiency.
| Product | Market Share (%) |
|---|---|
| Appian | 3.7% |
| iGrafx Process360 Live Platform | 1.1% |
| Other | 95.2% |

| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 9 |
| Large Enterprise | 44 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.
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