Previously we could process only five to ten transactions within an hour, but now, after switching to Appian, we can process about 100 transactions in an hour, making it 10 times faster.
Appian offers robust form-building capabilities, thoughtful process modeling, and seamless integration with multiple systems via strong workflow engines. It boasts rapid low-code development, increasing ROI. Key features include Process Mining, Portals, and RPA alongside responsive technical support. However, limitations include evolving offline capabilities, lack of integration with enterprise tools, scalability challenges, and DevOps facilitation issues. Additionally, setup complexity, particularly for the on-premise version with JBoss, remains a hurdle.
