When evaluating Business Process Management (BPM) solutions, one of the most critical aspects to consider is whether the platform aligns with your organization's needs—both from a technical and business perspective.
In my experience, a key differentiation lies in event-oriented versus task-oriented approaches, and whether the solution is more developer-centric or business-analyst-centric.
Task-oriented BPM engines, like Camunda, tend to focus on orchestrating specific steps in a workflow. They are often highly developer-centric, requiring significant coding to integrate and customize processes. This can be a strong choice for complex, technical workflows but might create a gap between business stakeholders and developers.
On the other hand, event-oriented BPM solutions, such as Imixs Workflow, prioritize modeling business processes based on events and their outcomes. This approach is more aligned with how businesses operate, as it emphasizes flexibility and adaptability to changes in business rules or external factors. Furthermore, event-oriented solutions are often more accessible to business analysts, enabling collaboration between technical teams and business stakeholders.
Ultimately, the best BPM solution is one that bridges the gap between technical implementation and business requirements, empowering both developers and business analysts to work together effectively.
When selecting BPM solutions, it's essential to focus on features that enhance efficiency and adaptability. Look for:
Process Automation
Integration Capabilities
Scalability
Analytics and Reporting
Collaboration Tools
Process automation is crucial for reducing manual efforts and minimizing errors. Integration capabilities are important for ensuring seamless connectivity with existing systems, so data flows smoothly across the organization. Scalability is vital to accommodate growth and evolving business needs without significant disruptions. Analytics and reporting offer valuable insights into process performance, aiding in decision-making and continuous improvement.
Collaboration tools facilitate communication and cooperation among team members, enhancing productivity and creativity. It's beneficial to have customizable solutions that cater to unique business processes, allowing the flexibility to adapt as requirements change. A robust security framework is necessary to protect sensitive information and comply with regulations. A straightforward deployment process and ease of use ensure quick adoption and minimal training requirements, enabling teams to focus on their core tasks efficiently.
Director of Global Product Marketing & Enablement at a financial services firm with 10,001+ employees
Real User
Top 20
May 1, 2019
If you are looking for a BPM tool really you need to understand your actual intended goal. Most BPM providers do not actually focus on the Process, which is interesting since it is quite literally at the heart of what BPM is. Unfortunately, analyst groups like Gartner & Forrester have muddied the waters by shifting to classifying only big data automation engines as BPM. A true BPM will help you identify, capture, analyze, and improve your process, not just automate them. It will also be easy to use for the general population and scalable, allowing you to expand and grow as your process maturity improves.
The below link provides a freef BPM requirements guide and RFP document in a spreadsheet format that you can score based on your goals, then grade vendors ability to meet those objectives.
The first critical criteria for us is an ease of use by both business users and administrators. The second while not less important is scalability and ease of integration with other systems in our company for data exchange.
For me the best BPM Solution has to offer value to business no problems, just like spread sheets, email do, it should achive what it promises, Process Management, what management means nowadays is the continous evolution of BPM, keep it simple.
We chose iDatix for a lot of other reasons, but the clincher is that it uses Sequel as its back end which allows us to connect it to our ERP (Sage), our BI (IBI), and several other of our Sequel-focused business critical solutions.
If assuming the criteria relates to the actual process (BPM), the most import criteria would include ensuring the documented process supports the goals/objectives of the organization, successful pass compliance testing, and bring increased functionality to the organization.
If assuming the criteria relates to applications/systems to automate BPM, the most important criteria would include ability to expand with the organization's growth, provides appropriate Dashboards/Reporting for multiple levels of administration within the organization, and shows a return on investment within a satisfactory time-frame.
Today, BI implementation is a key to business success. Business intelligence refers to strategies, software, and technology for data analysis of business information. Successful BI implementation allows you to transform data at hand into actionable insights for both strategic and tactical business decisions. Let’s take a look at the steps on this resource:https://www.cleveroad.com/blog... that will lead you to a successful business intelligence implementation!
When evaluating Business Process Management (BPM), there are several aspects that are important to consider. However, in my opinion, the most important aspect to look for is the ability of the BPM solution to align with the strategic objectives of the organization.
The primary goal of BPM is to improve the efficiency and effectiveness of business processes, which in turn helps the organization achieve its goals and objectives. Therefore, it is important to look for a BPM solution that is aligned with the strategic objectives of the organization.
To ensure alignment, it is important to consider the following aspects: Identify and prioritize key processes: The BPM solution should help identify and prioritize key processes that are critical to achieving the organization's strategic objectives.
Measure and monitor performance: The BPM solution should provide metrics and tools for measuring and monitoring the performance of these key processes. This helps the organization identify areas for improvement and track progress toward achieving its goals.
Flexibility and scalability: The BPM solution should be flexible and scalable enough to accommodate changes in the organization's goals and processes over time.
User-friendly: The BPM solution should be user-friendly and accessible to all employees involved in the process. This helps ensure that everyone is on the same page and can contribute to process improvement.
Integration: The BPM solution should be integrated with other enterprise systems to facilitate collaboration and data sharing across the organization.
Java Consultant at Liquidhub India Private Limited
Real User
Top 20
Apr 17, 2019
i would really consider no tolerance since customer are very first who will be impacted for a small disturbance. Even if we change the BPM it should not effect development and integration with other system
General Manager at a comms service provider with 11-50 employees
Real User
Jan 21, 2019
In any context, what I consider fundamental is that the system presents high fault tolerance, redundancy scheme, integration with other platforms and assisted support
Administration, Compliance & HR Manager at a recruiting/HR firm
Real User
Jun 8, 2018
It is expected to make my job go smoothly and quicker, so my list of must-haves looks like this: intuitive interface with drag and drop tools, advances notification settings, collaboration options. For cloud solution check for high performance even in case of a users load.
there are two things, which restrain the wide use of process management solutions:
- the diversity of supported models: BPM, CM and PM in one box is the must
- minimal labor to put together the whole thing; the least need for programming dramatically reduce product value for business
Works at a computer software company with 51-200 employees
Real User
Aug 15, 2017
Ease of integration with other systems, Customer Experience, and flexibility. Although none of this will work if the solution is badly implemented, so quality implementation is a must, whether it is done by the vendor or by your team. Here is an article that might be useful to prepare for implementation of BPM goo.gl/MQABJq
Freelance at a tech services company with 51-200 employees
Real User
Mar 6, 2017
Besides the basic elements of the budget, the type of BPM software and the company size, it is also critical to see if these 10 features ( goo.gl/A3Q8z8 ) are available in the BPM software. Without these features, you'd be making ducks and drakes of your money and time. Well, with that being the quintessential guide to choosing the right BPM software, you must know that the success of any BPM software is closely associated with its implementation. So, to complement the feature list, I'd also recommend you to take a look at the 10-point BPM checklist ( goo.gl/e66iXy ), that'd help you in making an informed decision. Hope this helps.
Manager, Pega CLSA, FSO Advisory at a tech vendor with 10,001+ employees
Real User
Apr 20, 2016
I would rate a BPM suite based on the following capabilities.
• Availability of designer studio
• Mechanism to capture Business Requirements
• Data Types and Data modelling
• Inheritance
• Specialization
• Versioning
• Reusability
• User experience standards
• Portals for end users and supervisors
• Reporting / Analytics / Business Monitoring
• Decision/ declarative capabilities
• Integration with external systems and Content managers
• Case management
• Cloud Capabilities
• Mobile application building Capabilities
• Social collaboration
• Task management
• Process Simulation
• Process and Data Governance
• Big Data Analytics
• Administration & Security
• Working with database
• Performance tools
• Caching
• Industry specific Solution frameworks
• Automation
• Debugging / Troubleshooting
• Correspondence
• Configurations
• Data Handler / Serialization
• Compatibility with other BPM and ERP systems
• BPMN and BPEL capabilities
Yes endeed John Becker, but I would like to know if Oracle BPM and Aura Portal have this key features or which of them is the best for. Some can help me about my query?
The most important is the ability to integrate with other systems such as SAP, EBS, EAM, CRM, another important aspect is flexibility in modeling business processes transversely to all areas of a company. Possessing a logical modeling and embedded programming and who are within the BPM libreries.
BPM Tool(s) often present themselves as "one shop" fits all. My preference would be a "set" of BPM solutions, each having "out of the box" - relevant framework for the type of Business (or Department) specialty. On top of these "departmental" BPM (sub systems), I would layer the "Enterprise BPM - BUS" - which allows the integration & communication between these, when a Process crosses Departmental Lines. Two examples: NeoNatal / Pediatric Hospital department BMP is significantly different from its Physician Credentialing BPM. However, bridging the information for a Physician's performance & cases (Pediatrics) to its JACHO credentialing repository is where the "Over-Arching, Enterprise BPM" comes into play. Similarly - Group Underwriting (Health Insurance) BPM is different from the Business Process of Settling ACA 820 & 834 data synchronization issues. And yet, the ability to track an ACA member and identify him/her as a prior Group member is of value. Call my approached - the Federated BPM made up of "loosely coupled" BPM nich solutions. Regards Zev Lavon MBA; Ph.D; - Visionary Strategist
Senior Manager Technology at a media company with 5,001-10,000 employees
Real User
Jun 30, 2015
Flexi in terms of Process Design & Development.
Easy to Integrate with legacy systems.
Features like Complex rule engine, social collaboration, Analytic, BI and BAM to be available
A consistent and thoughtful look at the process looking for refinements and tracking the refinement to make sure over time that changes can be reviewed and tested again.
Alligning each individual to a specific tast and the control of JDI walls. I would also make sure to document each individual performance, career development planning to analyse decision.
I will assume you mean BPM tools, systems or solutions in your question, rather than referring to the vast discipline of Business Process Management.
The first critical criteria for us in selecting our BPM system is that the system be able to easily and automatically connect/integrate with our other data generating systems, like ERP, HRIS, SCADA, BI, Project Management, etc. via a compatible sequel back end interface.
After that first step, end user experience is key, along with functionality, price, and intuitiveness of use for all levels of users.
For those reasons, we chose iDatix as our select BPM solution.
Business Process Management optimizes and automates business workflows. It enhances efficiency, agility, and customer satisfaction by aligning processes with organizational goals.Business Process Management focuses on improving corporate performance by managing, automating, and optimizing a company's business processes. It helps organizations map out their existing processes to identify inefficiencies, optimize workflows, and implement technological solutions for maximum productivity.What...
When evaluating Business Process Management (BPM) solutions, one of the most critical aspects to consider is whether the platform aligns with your organization's needs—both from a technical and business perspective.
In my experience, a key differentiation lies in event-oriented versus task-oriented approaches, and whether the solution is more developer-centric or business-analyst-centric.
Task-oriented BPM engines, like Camunda, tend to focus on orchestrating specific steps in a workflow. They are often highly developer-centric, requiring significant coding to integrate and customize processes. This can be a strong choice for complex, technical workflows but might create a gap between business stakeholders and developers.
On the other hand, event-oriented BPM solutions, such as Imixs Workflow, prioritize modeling business processes based on events and their outcomes. This approach is more aligned with how businesses operate, as it emphasizes flexibility and adaptability to changes in business rules or external factors. Furthermore, event-oriented solutions are often more accessible to business analysts, enabling collaboration between technical teams and business stakeholders.
Ultimately, the best BPM solution is one that bridges the gap between technical implementation and business requirements, empowering both developers and business analysts to work together effectively.
For those interested in a deeper comparison of these approaches, I recently wrote a blog on this topic: Imixs Workflow – A Business-Centric Alternative to Camunda.
First is the support from the vendor and third parties. Second is configurability and last is pricing.Â
When selecting BPM solutions, it's essential to focus on features that enhance efficiency and adaptability. Look for:
Process automation is crucial for reducing manual efforts and minimizing errors. Integration capabilities are important for ensuring seamless connectivity with existing systems, so data flows smoothly across the organization. Scalability is vital to accommodate growth and evolving business needs without significant disruptions. Analytics and reporting offer valuable insights into process performance, aiding in decision-making and continuous improvement.
Collaboration tools facilitate communication and cooperation among team members, enhancing productivity and creativity. It's beneficial to have customizable solutions that cater to unique business processes, allowing the flexibility to adapt as requirements change. A robust security framework is necessary to protect sensitive information and comply with regulations. A straightforward deployment process and ease of use ensure quick adoption and minimal training requirements, enabling teams to focus on their core tasks efficiently.
If you are looking for a BPM tool really you need to understand your actual intended goal. Most BPM providers do not actually focus on the Process, which is interesting since it is quite literally at the heart of what BPM is. Unfortunately, analyst groups like Gartner & Forrester have muddied the waters by shifting to classifying only big data automation engines as BPM. A true BPM will help you identify, capture, analyze, and improve your process, not just automate them. It will also be easy to use for the general population and scalable, allowing you to expand and grow as your process maturity improves.
The below link provides a freef BPM requirements guide and RFP document in a spreadsheet format that you can score based on your goals, then grade vendors ability to meet those objectives.
bit.ly/2VGRA5x
The first critical criteria for us is an ease of use by both business users and administrators. The second while not less important is scalability and ease of integration with other systems in our company for data exchange.
There is no straightforward answer to this as the question is too general.Â
There are many areas in BPMÂ to focus on... tool, framework, practice, industry, lifecycle, implementation, adoption, etc.Â
However, the most important to look for is to answer the question "How is BPM today?" which basically touches all the aspects. Â
For me the best BPM Solution has to offer value to business no problems, just like spread sheets, email do, it should achive what it promises, Process Management, what management means nowadays is the continous evolution of BPM, keep it simple.
Ease of tweaking business processes , so that users could easily optimize without coding and breaking stride.
ability to easily implement/maintain and monitor the tool on an ongoing basis
I agree, Rodrigo
We chose iDatix for a lot of other reasons, but the clincher is that it uses Sequel as its back end which allows us to connect it to our ERP (Sage), our BI (IBI), and several other of our Sequel-focused business critical solutions.
If assuming the criteria relates to the actual process (BPM), the most import criteria would include ensuring the documented process supports the goals/objectives of the organization, successful pass compliance testing, and bring increased functionality to the organization.
If assuming the criteria relates to applications/systems to automate BPM, the most important criteria would include ability to expand with the organization's growth, provides appropriate Dashboards/Reporting for multiple levels of administration within the organization, and shows a return on investment within a satisfactory time-frame.
Today, BI implementation is a key to business success. Business intelligence refers to strategies, software, and technology for data analysis of business information. Successful BI implementation allows you to transform data at hand into actionable insights for both strategic and tactical business decisions. Let’s take a look at the steps on this resource:https://www.cleveroad.com/blog... that will lead you to a successful business intelligence implementation!
When evaluating Business Process Management (BPM), there are several aspects that are important to consider. However, in my opinion, the most important aspect to look for is the ability of the BPM solution to align with the strategic objectives of the organization.
The primary goal of BPM is to improve the efficiency and effectiveness of business processes, which in turn helps the organization achieve its goals and objectives. Therefore, it is important to look for a BPM solution that is aligned with the strategic objectives of the organization.
To ensure alignment, it is important to consider the following aspects: Identify and prioritize key processes: The BPM solution should help identify and prioritize key processes that are critical to achieving the organization's strategic objectives.
We are in a very fast environment. We must review and be able to continuously review, easily implement, and maintain.Â
Keep it simple.
i would really consider no tolerance since customer are very first who will be impacted for a small disturbance. Even if we change the BPM it should not effect development and integration with other system
In any context, what I consider fundamental is that the system presents high fault tolerance, redundancy scheme, integration with other platforms and assisted support
It is expected to make my job go smoothly and quicker, so my list of must-haves looks like this: intuitive interface with drag and drop tools, advances notification settings, collaboration options. For cloud solution check for high performance even in case of a users load.
there are two things, which restrain the wide use of process management solutions:
- the diversity of supported models: BPM, CM and PM in one box is the must
- minimal labor to put together the whole thing; the least need for programming dramatically reduce product value for business
Scalability
The functionality and the flexibility to adequate to the request of the company, and also the soport that the implementor give us
In BPM the most important thing is the Customer experience, using an outside-in vision of our processes.
Ease of integration with other systems, Customer Experience, and flexibility. Although none of this will work if the solution is badly implemented, so quality implementation is a must, whether it is done by the vendor or by your team. Here is an article that might be useful to prepare for implementation of BPM goo.gl/MQABJq
Besides the basic elements of the budget, the type of BPM software and the company size, it is also critical to see if these 10 features ( goo.gl/A3Q8z8 ) are available in the BPM software. Without these features, you'd be making ducks and drakes of your money and time. Well, with that being the quintessential guide to choosing the right BPM software, you must know that the success of any BPM software is closely associated with its implementation. So, to complement the feature list, I'd also recommend you to take a look at the 10-point BPM checklist ( goo.gl/e66iXy ), that'd help you in making an informed decision. Hope this helps.
I would rate a BPM suite based on the following capabilities.
• Availability of designer studio
• Mechanism to capture Business Requirements
• Data Types and Data modelling
• Inheritance
• Specialization
• Versioning
• Reusability
• User experience standards
• Portals for end users and supervisors
• Reporting / Analytics / Business Monitoring
• Decision/ declarative capabilities
• Integration with external systems and Content managers
• Case management
• Cloud Capabilities
• Mobile application building Capabilities
• Social collaboration
• Task management
• Process Simulation
• Process and Data Governance
• Big Data Analytics
• Administration & Security
• Working with database
• Performance tools
• Caching
• Industry specific Solution frameworks
• Automation
• Debugging / Troubleshooting
• Correspondence
• Configurations
• Data Handler / Serialization
• Compatibility with other BPM and ERP systems
• BPMN and BPEL capabilities
Yes endeed John Becker, but I would like to know if Oracle BPM and Aura Portal have this key features or which of them is the best for. Some can help me about my query?
The most important is the ability to integrate with other systems such as SAP, EBS, EAM, CRM, another important aspect is flexibility in modeling business processes transversely to all areas of a company. Possessing a logical modeling and embedded programming and who are within the BPM libreries.
Easy to manage the process, good reporting and efficient.
Smooth integration with current solutions, easy interface with outside users.
BPM Tool(s) often present themselves as "one shop" fits all. My preference would be a "set" of BPM solutions, each having "out of the box" - relevant framework for the type of Business (or Department) specialty. On top of these "departmental" BPM (sub systems), I would layer the "Enterprise BPM - BUS" - which allows the integration & communication between these, when a Process crosses Departmental Lines. Two examples: NeoNatal / Pediatric Hospital department BMP is significantly different from its Physician Credentialing BPM. However, bridging the information for a Physician's performance & cases (Pediatrics) to its JACHO credentialing repository is where the "Over-Arching, Enterprise BPM" comes into play. Similarly - Group Underwriting (Health Insurance) BPM is different from the Business Process of Settling ACA 820 & 834 data synchronization issues. And yet, the ability to track an ACA member and identify him/her as a prior Group member is of value. Call my approached - the Federated BPM made up of "loosely coupled" BPM nich solutions. Regards Zev Lavon MBA; Ph.D; - Visionary Strategist
Integration with legacy systems, flexibility to expand as the company grows and customer experience.
It is too early in my research for me to know.
Agility, flexibility and easy integration with another products
Easy integration with legacy systems
Flexi in terms of Process Design & Development.
Easy to Integrate with legacy systems.
Features like Complex rule engine, social collaboration, Analytic, BI and BAM to be available
Customer Experience and easy integration with legacy
Seamless integration with other systems whether internal or external.
Agility, flexibility and degrees of freedom to non IT users ("citizens developers")
Ease of development and integration with other systems.
A consistent and thoughtful look at the process looking for refinements and tracking the refinement to make sure over time that changes can be reviewed and tested again.
The process it actually follows and how does it increases the performance and ease the processes involed.
Smoothly integration with multiple cloud solutions.
Runs on an a cloud as an SAAS.
To make my job go smoothly and quicker than in the past. Saving time is saving money.
Alligning each individual to a specific tast and the control of JDI walls. I would also make sure to document each individual performance, career development planning to analyse decision.
I will assume you mean BPM tools, systems or solutions in your question, rather than referring to the vast discipline of Business Process Management.
The first critical criteria for us in selecting our BPM system is that the system be able to easily and automatically connect/integrate with our other data generating systems, like ERP, HRIS, SCADA, BI, Project Management, etc. via a compatible sequel back end interface.
After that first step, end user experience is key, along with functionality, price, and intuitiveness of use for all levels of users.
For those reasons, we chose iDatix as our select BPM solution.
Flexibility
Ease of development and integration with other systems.
In BPM the most important thing is the Custumer Xperience, using a outside-in vision of our processes.
Richness of Visual IDE for BPM Process Design/Edit/Integration and Advanced Standards Compliance