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Appian vs Informatica Intelligent Data Management Cloud (IDMC) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Appian enhances ROI for companies by improving efficiency, reducing costs, and achieving break-even within the first year.
Sentiment score
7.1
Organizations benefit from improved data quality, time savings, and ROI with Informatica Cloud, enhancing processes and security.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
We see return on investment from this solution in terms of time; time reduction or cost benefits is what we are getting very good results from.
 

Customer Service

Sentiment score
7.5
Appian's customer service is excellent but faces capacity challenges; proactive support is valuable despite complex issue delays and high costs.
Sentiment score
6.9
Informatica's customer service is effective, praised for responsiveness but criticized for occasional delays and inconsistency.
Their customer service is responsive, and the team is very prompt for support.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
The technical support is generally good.
Due to the tool's maturity limitations, solutions are not always simple and often require workarounds.
The response time is pretty good because we have someone in-house, who is an expert from Informatica, in our team who can help us with any sort of queries usually.
If they are unsure how to resolve an issue, they keep customers informed, providing updates about progress and ensuring communication with the product team to deliver accurate responses.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable and flexible, but may encounter performance issues with complex processes and large data volumes.
Sentiment score
7.3
Informatica IDMC is highly scalable and adaptable, though optimal design and documentation are crucial for large-scale operations.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
As a SaaS platform, IDMC is quite scalable and provides complete flexibility.
I find Informatica Intelligent Data Management Cloud (IDMC) to be a sustainable and scalable solution.
 

Stability Issues

Sentiment score
8.0
Appian is praised for stability and reliability, with high uptime, seamless updates, and occasional minor database issues.
Sentiment score
7.7
Informatica Intelligent Data Management Cloud is generally stable, with newer versions being more reliable and support enhancing consistency.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
Stability is crucial because IDMC holds business-critical data, and it needs to be available all the time for business users.
 

Room For Improvement

Appian needs improvements in flexibility, integration, scalability, team collaboration, mobile features, documentation, licensing, and handling complex processes.
IDMC requires UI improvements, better system connectivity, performance enhancements, cost reduction, AI features, and improved support and observability.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
The tool needs to mature in terms of category-specific attributes or dynamic attributes.
I also want to see integration with other Informatica products, such as IICS, to leverage the metadata from EDC.
The licenses are too expensive compared to before, which is why customers are now preferring other data metadata management tools like OneTrust, Collibra, and Azure Purview.
 

Setup Cost

Appian offers flexible pricing with cloud and on-premise options, but costs can rise with usage and require negotiation.
Informatica IDMC's pricing is seen as high, with nuanced licensing, leading to user concerns compared to competitors.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
It ranges from a quarter million to a couple of million a year.
The licenses are too expensive compared to before, which is why customers are now preferring other data metadata management tools like OneTrust, Collibra, and Azure Purview.
I think the costs are reasonable for the kinds of features that Informatica Intelligent Data Management Cloud (IDMC) has.
 

Valuable Features

Appian provides low-code development, easy integration, scalability, and strong AI-enhanced features with a user-friendly interface and robust support.
Informatica IDMC is a robust cloud platform offering seamless data integration, real-time streaming, and comprehensive data management features.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way.
It is easy for me to define the process and create configurable workflows.
The platform's ability to pull in data from other platforms without the need for an additional integration tool enhances its appeal.
Informatica Intelligent Data Management Cloud (IDMC) can connect to pretty much any application, including Oracle Analytics and Power BI, and it works quite seamlessly.
In on-premise, we call it EDC for metadata management, while in cloud-based technologies, it is known as the Metadata Command Center, which serves the same purpose as EDC concerning CDGC.
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Process Automation (8th), Rapid Application Development Software (9th), Low-Code Development Platforms (5th), Process Mining (8th)
Informatica Intelligent Dat...
Ranking in Business Process Management (BPM)
9th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
186
Ranking in other categories
Data Integration (4th), Data Quality (1st), Business-to-Business Middleware (5th), API Management (7th), Cloud Data Integration (3rd), Data Governance (2nd), Test Data Management (3rd), Cloud Master Data Management (MDM) Solutions (1st), Data Management Platforms (DMP) (2nd), Data Masking (2nd), Metadata Management (1st), Test Data Management Services (3rd), Product Information Management (PIM) (1st), Data Observability (2nd)
 

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 5.7%, down from 6.3% compared to the previous year. The mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Informatica Intelligent Data Management Cloud (IDMC)1.3%
Appian5.7%
Other93.0%
Business Process Management (BPM)
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
Saikat Ghosh - PeerSpot reviewer
Match and merge functionality is still the best but cloud version needs more functionality
There are various areas for improvement in IDMC. Enhancements on basic data management functionality and the UI front, such as multiple templates and improved grid views, would be beneficial. Bulk data management features could be improved from the UI perspective to get to the level of the on prem versions of Informatica MDM. The tool needs to mature but missing small but important features, like restricted dynamic attributes functionality, data inheritance rules in master hierachies, identifiers not being passed in jobs is a drawback.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise41
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise24
Large Enterprise134
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
How does Azure Data Factory compare with Informatica Cloud Data Integration?
Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...
Which Informatica product would you choose - PowerCenter or Cloud Data Integration?
Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...
What are the biggest benefits of using Informatica Cloud Data Integration?
When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
The Travel Company, Carbonite
Find out what your peers are saying about Appian vs. Informatica Intelligent Data Management Cloud (IDMC) and other solutions. Updated: July 2025.
866,218 professionals have used our research since 2012.