SS&C Blue Prism vs iGrafx Process360 Live Platform comparison

iGrafx and SS&C Technologies are both solutions in the Business Process Design category. iGrafx is ranked #17 with an average rating of 8.0, while SS&C Technologies is ranked #9 with an average rating of 8.1. iGrafx holds a 2.5% mindshare in BPD, compared to SS&C Technologies’s 1.2% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 90% of SS&C Technologies users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

1,959 Views
1,038 Comparison Views

91% willing to recommend

SS&C Blue Prism

Read 10 SS&C Blue Prism reviews

2,696 Views
350 Comparison Views

90% willing to recommend

iGrafx Process360 Live Plat...

SS&C Blue Prism

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Executive SummaryUpdated on Feb 8, 2026

iGrafx Process360 Live Platform and SS&C Blue Prism compete in the business process management and automation space. iGrafx holds a pricing and customer support edge, while SS&C Blue Prism’s extensive features may justify its higher cost.

Features: iGrafx Process360 Live Platform offers comprehensive process modeling, simulation, and analysis, along with user-friendly tools for ease of use. SS&C Blue Prism provides robust automation and integration with various systems, powerful automation capabilities, and a seamless RPA experience suitable for complex needs.

Room for Improvement: iGrafx Process360 Live Platform could enhance its automation capabilities and expand integration options. Increasing scalability features would also aid larger enterprises. SS&C Blue Prism may benefit from simplifying initial setup, offering more straightforward training materials, and improving cost transparency to attract smaller businesses.

Ease of Deployment and Customer Service: iGrafx is known for straightforward cloud-based deployment with responsive support. SS&C Blue Prism offers flexible deployment, including on-premise and cloud options, with comprehensive support services, though its extensive setup might require more initial effort.

Pricing and ROI: iGrafx generally has lower setup costs with favorable ROI due to efficient process management. SS&C Blue Prism’s higher costs reflect its advanced features, potentially delivering significant ROI over time by optimizing processes through automation and integration.

To learn more, read our detailed SS&C Blue Prism vs. iGrafx Process360 Live Platform Report (Updated: March 2026).

Buyer's Guide

SS&C Blue Prism vs. iGrafx Process360 Live Platform

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Design

17th

Ranking in Business Process Management (BPM)

18th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Process Mining (9th)

SS&C Blue Prism

Ranking in Business Process Design

9th

Ranking in Business Process Management (BPM)

10th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Process Automation (7th), Medical Insurance Claims Software (1st), Insurance Claims Processing (2nd), Document Management Software (5th), Low-Code Development Platforms (11th), Intelligent Document Processing (IDP) (7th), Loan Management Software (1st), Document Automation Software (2nd), Business Orchestration and Automation Technologies (15th), AI Customer Experience Personalization (5th), AI Finance & Accounting (4th)

Mindshare comparison

As of March 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.5%, up from 1.2% compared to the previous year. The mindshare of SS&C Blue Prism is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Mindshare Distribution
Product	Mindshare (%)
SS&C Blue Prism	1.2%
iGrafx Process360 Live Platform	2.5%
Other	96.3%

Business Process Design

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Biwod Duncan

Account Manager at a manufacturing company with 5,001-10,000 employees

Automation has saved thousands of hours by processing bulk data and managing emails efficiently

The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has increased accountability by providing defined documentation ownership."

"Simulation is most valuable."

"We found the technical support to be helpful."

"We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free, downloadable iGrafx Viewer (akin to Adobe Reader)."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."

"It has simplified compliance with regulations and company standards."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

More iGrafx Process360 Live Platform pros

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"The key feature of SS&C that I find valuable is the general workflow visibility."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

Cons

"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"The price could be more competitive."

"It would be nice to have a Spanish user interface available to us."

"They can reduce the cost of the product and make it easily accessible for consultants."

"I would love to see a template and shapes for customer journey mapping."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

More iGrafx Process360 Live Platform cons

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"There is a need for improved integration with external systems in SS&C."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"I have heard that the solution's pricing is very competitive."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Healthcare Company

Financial Services Firm

15%

Retailer

15%

Comms Service Provider

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

See all answers

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

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What is your experience regarding pricing and costs for SS&C Blue Prism?

My experience with the pricing, setup cost, and licensing of SS&C Blue Prism is that the licensing cost can be a bit expensive compared to its competitors, but the setup was straightforward and...

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What needs improvement with SS&C Blue Prism?

SS&C Blue Prism can be improved as it has no free trial software, which meant I could not learn it in my spare time. Also, the software looks like Windows 98 compared to other sleeker and newer...

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What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is to automate end-to-end processes. I use SS&C Blue Prism Cloud to automate end-to-end processes, and with it, I can quickly scale up or down according...

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Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

March 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

SS&C Blue Prism

February 2026

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Also Known As

No data available

SS&C AWD

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Multinational Bank

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

SS&C Blue Prism vs. iGrafx Process360 Live Platform

March 2026

Free Report: SS&C Blue Prism vs. iGrafx Process360 Live Platform

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