SS&C Blue Prism vs iGrafx Process360 Live Platform comparison

iGrafx and SS&C Technologies are both solutions in the Business Process Design category. iGrafx is ranked #17 with an average rating of 8.0, while SS&C Technologies is ranked #16 with an average rating of 7.8. iGrafx holds a 2.3% mindshare in BPD, compared to SS&C Technologies’s 1.0% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 85% of SS&C Technologies users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

1,828 Views
969 Comparison Views

91% willing to recommend

SS&C Blue Prism

Read 7 SS&C Blue Prism reviews

2,404 Views
288 Comparison Views

85% willing to recommend

iGrafx Process360 Live Plat...

SS&C Blue Prism

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Executive SummaryUpdated on Feb 8, 2026

iGrafx Process360 Live Platform and SS&C Blue Prism compete in the business process management and automation space. iGrafx holds a pricing and customer support edge, while SS&C Blue Prism’s extensive features may justify its higher cost.

Features: iGrafx Process360 Live Platform offers comprehensive process modeling, simulation, and analysis, along with user-friendly tools for ease of use. SS&C Blue Prism provides robust automation and integration with various systems, powerful automation capabilities, and a seamless RPA experience suitable for complex needs.

Room for Improvement: iGrafx Process360 Live Platform could enhance its automation capabilities and expand integration options. Increasing scalability features would also aid larger enterprises. SS&C Blue Prism may benefit from simplifying initial setup, offering more straightforward training materials, and improving cost transparency to attract smaller businesses.

Ease of Deployment and Customer Service: iGrafx is known for straightforward cloud-based deployment with responsive support. SS&C Blue Prism offers flexible deployment, including on-premise and cloud options, with comprehensive support services, though its extensive setup might require more initial effort.

Pricing and ROI: iGrafx generally has lower setup costs with favorable ROI due to efficient process management. SS&C Blue Prism’s higher costs reflect its advanced features, potentially delivering significant ROI over time by optimizing processes through automation and integration.

To learn more, read our detailed SS&C Blue Prism vs. iGrafx Process360 Live Platform Report (Updated: February 2026).

Buyer's Guide

SS&C Blue Prism vs. iGrafx Process360 Live Platform

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Design

17th

Ranking in Business Process Management (BPM)

20th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Process Mining (9th)

SS&C Blue Prism

Ranking in Business Process Design

16th

Ranking in Business Process Management (BPM)

16th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Process Automation (12th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Document Management Software (8th), Low-Code Development Platforms (15th), Intelligent Document Processing (IDP) (10th), Loan Management Software (2nd), Document Automation Software (3rd), Business Orchestration and Automation Technologies (19th), AI Customer Experience Personalization (12th), AI Finance & Accounting (5th)

Mindshare comparison

As of February 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.3%, up from 1.1% compared to the previous year. The mindshare of SS&C Blue Prism is 1.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
SS&C Blue Prism	1.0%
iGrafx Process360 Live Platform	2.3%
Other	96.7%

Business Process Design

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Combs Peterson

Technical Lead at Astek

Automated email workflows have improved appointment delivery accuracy and boosted customer satisfaction

In my opinion, the best features SS&C Blue Prism offers are that it is very effective. It offers a free trial and premium integration. It also offers workflow creation which is simple and easy. The flow structure is easy to read and can be directly used in presentations to customers and management. Additionally, it includes auto-reply to emails tailored to each email so that it does not feel robotic or generalized. Storing information from emails in a standardized data set is another great feature. The user interface is very intuitive and user-friendly. The user interface of SS&C Blue Prism is very intuitive and user-friendly, making it very easy to use all the features. It can be used by any kind of tech-savvy personnel. SS&C Blue Prism has positively impacted our organization as we were able to save at least $10,000 USD per quarter by improving communication to optimize supply chain operations. It also saves two manpower per year by automating email communication.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"Provides a valuable BPMN feature."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

"The solution is very stable."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"We found the technical support to be helpful."

"Simulation is most valuable."

More iGrafx Process360 Live Platform pros

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

"The key feature of SS&C that I find valuable is the general workflow visibility."

Cons

"I would love to see a template and shapes for customer journey mapping."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"It would be nice to have a Spanish user interface available to us."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"It can be more user-friendly."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

More iGrafx Process360 Live Platform cons

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"There is a need for improved integration with external systems in SS&C."

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"I have heard that the solution's pricing is very competitive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

University

Financial Services Firm

17%

Retailer

16%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

See all answers

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

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What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...

See all answers

What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...

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Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

January 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

Business Process Design

January 2026

Download SS&C Blue Prism product report

Also Known As

No data available

SS&C AWD

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Multinational Bank

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

SS&C Blue Prism vs. iGrafx Process360 Live Platform

February 2026

Free Report: SS&C Blue Prism vs. iGrafx Process360 Live Platform

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