SS&C Blue Prism vs iGrafx Process360 Live Platform comparison

iGrafx and SS&C Technologies are both solutions in the Business Process Design category. iGrafx is ranked #19 with an average rating of 8.0, while SS&C Technologies is ranked #15 with an average rating of 7.8. iGrafx holds a 2.0% mindshare in BPD, compared to SS&C Technologies’s 0.9% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 80% of SS&C Technologies users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

1,583 Views
871 Comparison Views

91% willing to recommend

SS&C Blue Prism

Read 5 SS&C Blue Prism reviews

1,928 Views
270 Comparison Views

80% willing to recommend

iGrafx Process360 Live Plat...

SS&C Blue Prism

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Executive SummaryUpdated on Nov 2, 2025

iGrafx Process360 Live Platform and SS&C Blue Prism compete in process management and automation. iGrafx is preferred for its pricing and support, while SS&C Blue Prism is favored for its feature-rich offerings, making it potentially superior for those prioritizing robust features.

Features: iGrafx Process360 Live Platform offers comprehensive process modeling, analytics capabilities, and performance optimization. It includes integration with Minitab for statistical calculations, enabling detailed simulations with embedded Lean Six Sigma and DMAIC notations. Additionally, it offers web diagramming and RACI for faster process capture and ownership initiatives. SS&C Blue Prism provides advanced automation tools augmented with AI and machine learning integrations. Its workflow design ensures clarity, enabling users to easily write workflows, define detailed conditions, and handle exceptions, enhancing overall process efficiencies.

Room for Improvement: iGrafx Process360 could benefit from enhanced customization options for users not utilizing its full capabilities. Its integration flexibility with third-party tools might also be improved to cater to broader enterprise needs. A more user-friendly interface for beginners could enhance its adoption. SS&C Blue Prism may address its initial complexity by simplifying deployment procedures. Offering more frequent updates to its AI models could improve performance efficiency. Increasing the affordability of its solution could also expand its accessibility to a wider audience.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform ensures a flexible cloud-based deployment, facilitating quick setup and user-friendly navigation for new clients. SS&C Blue Prism, while offering extensive training and robust support services, involves a more complex deployment due to its powerful automation suite. iGrafx is easier to use for beginners, while SS&C Blue Prism excels in the quality of its support and training resources.

Pricing and ROI: iGrafx Process360 Live Platform's competitive setup costs focus on delivering high ROI through process improvement. SS&C Blue Prism requires a higher initial investment but argues for significant long-term ROI by driving automation and operational efficiency improvements. iGrafx emphasizes cost-effectiveness, while SS&C Blue Prism presents a case for substantial ROI with its productivity gains.

To learn more, read our detailed SS&C Blue Prism vs. iGrafx Process360 Live Platform Report (Updated: December 2025).

Buyer's Guide

SS&C Blue Prism vs. iGrafx Process360 Live Platform

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Design

19th

Ranking in Business Process Management (BPM)

21st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Process Mining (9th)

SS&C Blue Prism

Ranking in Business Process Design

15th

Ranking in Business Process Management (BPM)

16th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Process Automation (13th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Document Management Software (8th), Low-Code Development Platforms (14th), Intelligent Document Processing (IDP) (11th), Loan Management Software (3rd), Document Automation Software (3rd), Business Orchestration and Automation Technologies (19th), AI Customer Experience Personalization (8th), AI Finance & Accounting (5th)

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.0%, up from 1.1% compared to the previous year. The mindshare of SS&C Blue Prism is 0.9%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
SS&C Blue Prism	0.9%
iGrafx Process360 Live Platform	2.0%
Other	97.1%

Business Process Design

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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VikasKumar16

Technical Auditor at a financial services firm with 10,001+ employees

Has defined complex workflows and handled detailed automation scenarios efficiently

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the workflow and have a detailed understanding of SS&C Blue Prism. It takes more time to learn compared to other tools in the market which are more user-friendly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"It has simplified compliance with regulations and company standards."

"Provides a valuable BPMN feature."

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"The solution's technical support is of good quality since they offer fast and seamless services."

More iGrafx Process360 Live Platform pros

"The key feature of SS&C that I find valuable is the general workflow visibility."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

Cons

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"It would be nice to have a Spanish user interface available to us."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"It can be more user-friendly."

"I would love to see a template and shapes for customer journey mapping."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

More iGrafx Process360 Live Platform cons

"There is a need for improved integration with external systems in SS&C."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"I have heard that the solution's pricing is very competitive."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

University

Financial Services Firm

18%

Retailer

17%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

No data available

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

See all answers

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

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What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

See all answers

What needs improvement with SS&C Blue Prism?

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...

See all answers

What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...

See all answers

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Compared 7% of the time

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Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

January 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

Business Process Design

January 2026

Download SS&C Blue Prism product report

Also Known As

No data available

SS&C AWD

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Multinational Bank

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

SS&C Blue Prism vs. iGrafx Process360 Live Platform

December 2025

Free Report: SS&C Blue Prism vs. iGrafx Process360 Live Platform

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