SS&C Blue Prism vs iGrafx Process360 Live Platform comparison

iGrafx and SS&C Technologies are both solutions in the Business Process Design category. iGrafx is ranked #16 with an average rating of 8.0, while SS&C Technologies is ranked #8 with an average rating of 8.2. iGrafx holds a 2.8% mindshare in BPD, compared to SS&C Technologies’s 1.4% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 90% of SS&C Technologies users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

2,997 Views
1,528 Comparison Views

91% willing to recommend

SS&C Blue Prism

Read 11 SS&C Blue Prism reviews

5,096 Views
612 Comparison Views

90% willing to recommend

iGrafx Process360 Live Plat...

SS&C Blue Prism

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Executive SummaryUpdated on Feb 8, 2026

iGrafx Process360 Live Platform and SS&C Blue Prism compete in the business process management and automation space. iGrafx holds a pricing and customer support edge, while SS&C Blue Prism’s extensive features may justify its higher cost.

Features: iGrafx Process360 Live Platform offers comprehensive process modeling, simulation, and analysis, along with user-friendly tools for ease of use. SS&C Blue Prism provides robust automation and integration with various systems, powerful automation capabilities, and a seamless RPA experience suitable for complex needs.

Room for Improvement: iGrafx Process360 Live Platform could enhance its automation capabilities and expand integration options. Increasing scalability features would also aid larger enterprises. SS&C Blue Prism may benefit from simplifying initial setup, offering more straightforward training materials, and improving cost transparency to attract smaller businesses.

Ease of Deployment and Customer Service: iGrafx is known for straightforward cloud-based deployment with responsive support. SS&C Blue Prism offers flexible deployment, including on-premise and cloud options, with comprehensive support services, though its extensive setup might require more initial effort.

Pricing and ROI: iGrafx generally has lower setup costs with favorable ROI due to efficient process management. SS&C Blue Prism’s higher costs reflect its advanced features, potentially delivering significant ROI over time by optimizing processes through automation and integration.

To learn more, read our detailed SS&C Blue Prism vs. iGrafx Process360 Live Platform Report (Updated: June 2026).

Buyer's Guide

SS&C Blue Prism vs. iGrafx Process360 Live Platform

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Design

16th

Ranking in Business Process Management (BPM)

21st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Process Mining (9th)

SS&C Blue Prism

Ranking in Business Process Design

8th

Ranking in Business Process Management (BPM)

9th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (7th), Medical Insurance Claims Software (1st), Insurance Claims Processing (1st), Document Management Software (3rd), Low-Code Development Platforms (11th), Intelligent Document Processing (IDP) (6th), Loan Management Software (1st), Document Automation Software (3rd), Business Orchestration and Automation Technologies (17th), AI Customer Experience Personalization (9th), AI Finance & Accounting (4th)

Mindshare comparison

As of June 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.4% compared to the previous year. The mindshare of SS&C Blue Prism is 1.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Mindshare Distribution
Product	Mindshare (%)
SS&C Blue Prism	1.4%
iGrafx Process360 Live Platform	2.8%
Other	95.8%

Business Process Design

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Biwod Duncan

Account Manager at a manufacturing company with 5,001-10,000 employees

Automation has saved thousands of hours by processing bulk data and managing emails efficiently

The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"We found the technical support to be helpful."

"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."

"The solution is very stable."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."

"We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free, downloadable iGrafx Viewer (akin to Adobe Reader)."

"Simulation is most valuable."

More iGrafx Process360 Live Platform pros

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"We have converted manual processes into RPA processes, leading to significant time, money, and quality savings."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"The key feature of SS&C that I find valuable is the general workflow visibility."

Cons

"With iGrafx, the implementation and the licensing were pretty complex."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"Visio is more user-friendly."

"It would be nice to have a Spanish user interface available to us."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"I would love to see a template and shapes for customer journey mapping."

More iGrafx Process360 Live Platform cons

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"There is a need for improved integration with external systems in SS&C."

"Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"I have heard that the solution's pricing is very competitive."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

10%

Computer Software Company

Healthcare Company

Financial Services Firm

16%

Construction Company

16%

Retailer

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

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What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

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What is your experience regarding pricing and costs for SS&C Blue Prism?

License management is managed by our project manager and marketing manager, who interact directly with SS&C Blue Prism for renewal processes and acquiring licenses for different environments to...

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What needs improvement with SS&C Blue Prism?

Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options. Additionally, getting started with SS&C Blue Prism developmen...

See all answers

What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is that I have worked for three clients in finance and customer service-based robots. I have worked for BFSI clients and have built around 30 robots in Ente...

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Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

June 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

SS&C Blue Prism

May 2026

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Also Known As

No data available

SS&C AWD

Overview

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Multinational Bank

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

SS&C Blue Prism vs. iGrafx Process360 Live Platform

June 2026

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