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Appian vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
12th
Ranking in Process Automation
7th
Ranking in Low-Code Development Platforms
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Rapid Application Development Software (10th), Process Mining (8th)
SS&C Blue Prism
Ranking in Business Process Management (BPM)
33rd
Ranking in Process Automation
29th
Ranking in Low-Code Development Platforms
23rd
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
Business Process Design (21st), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (14th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (10th)
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 5.7%, down from 6.4% compared to the previous year. The mindshare of SS&C Blue Prism is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Nitin-Agarwal - PeerSpot reviewer
Seamless integration enhances workflows while memory optimization can improve complex processes
I am working with all of these products: Pega, Appian, and OutSystems. I use Appian as a process orchestrator for workflow and rule-based routing, and it is preferred when I am developing an enterprise-wide application. The application is mobile-friendly, allowing me to use it across any device…
Gavin Beckett - PeerSpot reviewer
Design studio enables effective automation while licensing needs improvement
I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support has been amazing overall."
"It has very flexible adaptation and the ability to save and automate processes."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"The product has a very good mobile app."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
 

Cons

"From a reseller's point of view, subscription licensing could be improved to be more cost-effective, especially for new prospects and smaller investments."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"There is a need for improved integration with external systems in SS&C."
 

Pricing and Cost Advice

"The pricing can be a little confusing to customers."
"The price is high."
"You can't really test the software properly without actually buying the license first."
"The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning."
"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."
"It is fully managed, and I don't believe there are any additional expenses."
"The price of this solution is a little high here in Mongolia."
"The license is not very cheap. It's on the expensive side."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Educational Organization
14%
Computer Software Company
10%
Government
7%
Financial Services Firm
24%
Computer Software Company
16%
Insurance Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...
What is your primary use case for SS&C Blue Prism?
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
SS&C AWD
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about Appian vs. SS&C Blue Prism and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.