Try our new research platform with insights from 80,000+ expert users

IBM BPM vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
5th
Ranking in Process Automation
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Application Infrastructure (8th)
SS&C Blue Prism
Ranking in Business Process Management (BPM)
34th
Ranking in Process Automation
26th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
Business Process Design (21st), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (15th), Low-Code Development Platforms (25th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (11th)
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 7.4%, down from 7.6% compared to the previous year. The mindshare of SS&C Blue Prism is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Muhammad Kamran - PeerSpot reviewer
Has efficient processes and intuitive workflow with many valuable features
You will have access to make any needed changes. Additionally, the review will be published on PeerSpot.com in written or audio format, available to other people. You can stay anonymous if you wish. Notifications and the use of the review are subject to PeerSpot's terms of use, which you can find at PeerSpot.com/TOS. I would give the solution an overall rating of ten out of ten points.
Gavin Beckett - PeerSpot reviewer
Design studio enables effective automation while licensing needs improvement
I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"There is information during the process that the analyst will look at, their procedures. We created a part of the application such that the business can change those procedures as needed, on a daily, weekly, monthly basis. As the reps go through the process, they don't necessarily know it's changing, they just know they have to refer to some documentation, and the business can keep that up to date."
"There are a lot of things that you get out-of-the-box: Timers and so on, which took a lot of effort and code before."
"The most valuable feature for the organization is the Document Store."
"We are implementing the tool to triple our monthly transaction volume."
"Integration is a big plus for me."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"It is a stale solution."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
 

Cons

"I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate."
"The integration could be improved."
"The pricing is a little bit high. It's gone up in cost."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"IBM BPM's price could be improved."
"I believe that if the license were cheaper, it would have a greater impact."
"The interface is limited and should improve in the future."
"​The initial setup was complex. It is not always easy to launch a new platform and it needed better coordination with IBM."
"There is a need for improved integration with external systems in SS&C."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
 

Pricing and Cost Advice

"It gives us a good return on investment."
"The price is good but could be a little lower."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
"I rate the tool's pricing a seven out of ten."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
"The solution is highly-priced."
Information not available
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Financial Services Firm
24%
Computer Software Company
16%
Insurance Company
12%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...
What is your primary use case for SS&C Blue Prism?
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
SS&C AWD
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about IBM BPM vs. SS&C Blue Prism and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.