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IBM BPM vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
7th
Ranking in Process Automation
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
112
Ranking in other categories
Application Infrastructure (6th)
SS&C Blue Prism
Ranking in Business Process Management (BPM)
31st
Ranking in Process Automation
28th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
Business Process Design (20th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (3rd), Document Management Software (12th), Low-Code Development Platforms (22nd), Intelligent Document Processing (IDP) (15th), Loan Management Software (3rd), Document Automation Software (10th)
 

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 5.9%, down from 7.6% compared to the previous year. The mindshare of SS&C Blue Prism is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM BPM5.9%
SS&C Blue Prism0.6%
Other93.5%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
VikasKumar16 - PeerSpot reviewer
Has defined complex workflows and handled detailed automation scenarios efficiently
It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the workflow and have a detailed understanding of SS&C Blue Prism. It takes more time to learn compared to other tools in the market which are more user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"The functionality to design UI to be responsive and can run on multiple devices."
"The solution is stable."
"Our customers use the solution as a workflow platform to manage their processes."
"IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"IBM BPM should become cloud-native. It should also add a cloud deployment feature."
"IBM BPM is stable."
"It makes the company business processes work more efficiently."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
"The key feature of SS&C that I find valuable is the general workflow visibility."
 

Cons

"The pricing is a little bit high. It's gone up in cost."
"The people working on the front desk are having some problem with managing the documentation. For instance, they get a picture, and if the picture comes rotated 90 degrees, together with a picture that is not rotated, they have some problems dealing with that, technically. There are some minor aspects that on the usability side that are still lacking. That has to do with FileNet, too, I'm talking about the suite together."
"I see room for improvement in terms of the overall experience."
"The initial setup process is complex for basic users."
"I would like to see a lot more case studies."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
"The constant switch between Eclipse and its web versions can be annoying and confusing."
"Consider an admin console during deployment. I would like to migrate single instances, not the whole bunch at once."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"There is a need for improved integration with external systems in SS&C."
 

Pricing and Cost Advice

"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
"IBM BPM cannot be considered a cheaply priced product. IBM BPM is a really expensive product compared to other companies. One needs to opt for the perpetual licensing model offered by IBM."
"We have a yearly licensing model. It is not expensive. There are no addition costs to the standard license."
"IBM could improve the price. It is far too expensive."
"The solution is expensive since it is an enterprise application."
"It is pricey."
"The product is expensive considering the hardware and software costs."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
10%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
23%
Computer Software Company
12%
Insurance Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise71
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...
What is your primary use case for SS&C Blue Prism?
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
SS&C AWD
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about IBM BPM vs. SS&C Blue Prism and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.