My main use case for SS&C Blue Prism is to automate end-to-end processes. I use SS&C Blue Prism Cloud to automate end-to-end processes, and with it, I can quickly scale up or down according to my business needs. Currently, the scope of my use includes the automation of the following processes: data migration from existing legacy systems, capturing and structuring data from incoming requests, information aggregation from various sources, pre-processing input documents using algorithms, passing processed information and documents on to downstream activities and applications, and monitoring compliance and performance standards as per regulatory guidelines. A specific example of one process I have automated recently using SS&C Blue Prism is in project management, HR, and finance, where it helps save on average one hour per week in HR and finance. I also use it to verify invoices and use OCR to scrape printed documents into an Excel format. This task would usually be done by hand and would be time-consuming as well as tedious, but SS&C Blue Prism's capability allows for human intervention where necessary. It also integrates most of the tools and most of the processes, hence saving time and reducing human error.
My main use case for SS&C Blue Prism includes that it helped a lot in storing critical information from emails in a standardized data set that allows our supply chain team to utilize the information swiftly and act accordingly. It saved a lot of time in communication and focused on more effective communication that helped us honor customer service agreements and increase our customer satisfaction. In a specific example of how SS&C Blue Prism helped with storing email information and improving communication, while working in last-mile, appointment-based supply chain deliveries to high-end customers, it was very critical that our company honors the appointments given to increase customer satisfaction and support sales. Since the appointments are spread through the day with limited manpower, we usually missed the appointments and spent a lot of time rescheduling and then further delaying existing appointments and future appointments. With automating email communication, we were able to store the information and communicate with the concerned supply chain team so that they could take action simultaneously and optimize supply chain operations and customer satisfaction. We also use SS&C Blue Prism for auto-reply to emails tailored to each email so that it does not feel robotic or generalized.
My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that as a platform, so different teams in the company are using that. And we as a core team also provide consultancy for different product teams and implementations for our own processes. A specific example of a process I've automated with SS&C Blue Prism is everything around customer care. We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that. These processes are mainly focusing on different applications in customer care areas that are supporting the customers in getting support earlier in case they have different questions on a product or they have requests or problems with their article, then they can request different services via an application and RPA processes are handling their requests automatically and providing the service and requesting on internal applications the service that is then executed for the customer.
SS&C Blue Prism is used for all automation cases and process automation. For example, in claims handling and pricing processes in the insurance company, we have automated the process for extracting data from multiple systems and putting this into one system.
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding the application based on these scripts.
I am into GBS transformation, global business services transformation, as well as operations activation services. The work scope includes process mining projects, generative AI projects, and managing the transition of processes.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the...
My main use case for SS&C Blue Prism is to automate end-to-end processes. I use SS&C Blue Prism Cloud to automate end-to-end processes, and with it, I can quickly scale up or down according to my business needs. Currently, the scope of my use includes the automation of the following processes: data migration from existing legacy systems, capturing and structuring data from incoming requests, information aggregation from various sources, pre-processing input documents using algorithms, passing processed information and documents on to downstream activities and applications, and monitoring compliance and performance standards as per regulatory guidelines. A specific example of one process I have automated recently using SS&C Blue Prism is in project management, HR, and finance, where it helps save on average one hour per week in HR and finance. I also use it to verify invoices and use OCR to scrape printed documents into an Excel format. This task would usually be done by hand and would be time-consuming as well as tedious, but SS&C Blue Prism's capability allows for human intervention where necessary. It also integrates most of the tools and most of the processes, hence saving time and reducing human error.
My main use case for SS&C Blue Prism includes that it helped a lot in storing critical information from emails in a standardized data set that allows our supply chain team to utilize the information swiftly and act accordingly. It saved a lot of time in communication and focused on more effective communication that helped us honor customer service agreements and increase our customer satisfaction. In a specific example of how SS&C Blue Prism helped with storing email information and improving communication, while working in last-mile, appointment-based supply chain deliveries to high-end customers, it was very critical that our company honors the appointments given to increase customer satisfaction and support sales. Since the appointments are spread through the day with limited manpower, we usually missed the appointments and spent a lot of time rescheduling and then further delaying existing appointments and future appointments. With automating email communication, we were able to store the information and communicate with the concerned supply chain team so that they could take action simultaneously and optimize supply chain operations and customer satisfaction. We also use SS&C Blue Prism for auto-reply to emails tailored to each email so that it does not feel robotic or generalized.
My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that as a platform, so different teams in the company are using that. And we as a core team also provide consultancy for different product teams and implementations for our own processes. A specific example of a process I've automated with SS&C Blue Prism is everything around customer care. We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that. These processes are mainly focusing on different applications in customer care areas that are supporting the customers in getting support earlier in case they have different questions on a product or they have requests or problems with their article, then they can request different services via an application and RPA processes are handling their requests automatically and providing the service and requesting on internal applications the service that is then executed for the customer.
SS&C Blue Prism is used for all automation cases and process automation. For example, in claims handling and pricing processes in the insurance company, we have automated the process for extracting data from multiple systems and putting this into one system.
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding the application based on these scripts.
I use this solution to automate repetitive manual tasks, typically in back-office service industries.
I am into GBS transformation, global business services transformation, as well as operations activation services. The work scope includes process mining projects, generative AI projects, and managing the transition of processes.