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BiZZdesign HoriZZon vs Visio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BiZZdesign HoriZZon
Ranking in Business Process Design
10th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (6th)
Visio
Ranking in Business Process Design
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
108
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of October 2025, in the Business Process Design category, the mindshare of BiZZdesign HoriZZon is 2.6%, up from 2.0% compared to the previous year. The mindshare of Visio is 12.5%, up from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visio12.5%
BiZZdesign HoriZZon2.6%
Other84.9%
Business Process Design
 

Featured Reviews

BijoyTalukder - PeerSpot reviewer
Helps to get a clear overview of our enterprise architecture, especially when dealing with multiple departments
One area where BiZZdesign HoriZZon could use some improvement is in its REST APIs. While the platform offers REST APIs, they have limitations when it comes to retrieving and exporting data. Obtaining detailed information at the individual application or component level, including IDs, costs, and deployment-related data, can be challenging through these APIs. This limitation makes it difficult to smoothly export such granular data. I have raised this issue with the BiZZdesign team, and they expressed interest in addressing it, but I'm not aware of the current status of this improvement effort. Nonetheless, improving the usability and flexibility of the REST APIs for data extraction is an area that could enhance the platform's capabilities.
Osama Nabih - PeerSpot reviewer
Has helped me communicate business processes clearly and improve documentation efficiency
The customer service experience rates a seven. It's very difficult to find the right person. When you have an issue and open a ticket, sometimes the wrong persons answer and don't know the solution. They shift you from one person to another and sometimes it takes weeks to find a solution for a problem. It happened with me more than one time. Sometimes the answer is misleading. For example, we had an issue in Enterprise Group in KSA, and we raised a ticket with Microsoft. They sent us a document of 170 pages with possible root causes and solutions. The cost to deploy this 170-page solution was too high and the needed time was months. It was almost not an answer. If they don't give me a specific reason, they haven't replied to my question. We neglected the document from Microsoft and started deep diving and finally found the solution ourselves.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The enterprise studio where the modelling happens is valuable."
"I like the flexibility of the modeling part for standards like ArchiMate and, at the same time, BPMN. It allows us to connect elements from different areas and to have a single repository and a single source of truth. It gives us one place to do analysis throughout the organization."
"The most valuable features of BiZZdesign HoriZZon include the diagrammatic representation of BPMN models, which I find good for modeling, and things such as capability maps."
"I used BiZZdesign HoriZZon at two organizations. At Manchester Metropolitan University, I used it with a small team for architectural modeling of the student record system. We modeled teams, process objects, and their interactions with applications. We also used it to model a gradual rollout with plateaus showing migration over time. At the BBC, I used it to model software services for publishing content online. I showed key model views to senior stakeholders using Horizon, allowing them to modify and score applications and services."
"BiZZdesign HoriZZon is scalable, and I'd give it an eight out of ten for scalability. Our customers are enterprise level companies, but the solution is suitable for small and mid-sized companies as well."
"The most valuable features of BiZZdesign HoriZZon, from my experience, include its out-of-the-box connectors, such as integration with ServiceNow, Excel, and SQL databases, making data repository management more efficient."
"Among the valuable features is the ability to document standards. For example, we have mandatory operating standards that need to be followed by every application and every architecture. We use things like table charts and pie charts for documenting the costs incurred across the systems. All of these are good features."
"The tool's most valuable feature is that its collaboration part is very good."
"The most valuable feature of Visio is diagram creation. If you have a presentation, you can create your data model using Visio."
"The initial setup is pretty straightforward."
"Overall, Visio is stable for my needs."
"Good interface and good tool configuration."
"Architecture modeling software with satisfactory standard features. It's also stable and effective in facilitating communication with others."
"We can easily add templates to SharePoint for collaboration."
"I like that once you create what you need, you can group that, at least within that drawing, and you have access to that new stencil object or that custom object throughout that drawing."
"Just the fact that a majority of the industry uses it, and you've got third-party templates that were created."
 

Cons

"We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted."
"There is room for improvement in making it more seamless between the modeling and the analysis pieces. Sometimes you have to do some work in the backend to ensure that the HoriZZon portal really gets all of the information the way you want it. They are working on the seamlessness between what they call Enterprise Studio and HoriZZon."
"In HoriZZon, there are different matrices. In some of the cases, there is an option to aggregate them, but in other cases, we have not done this, e.g., to see the proper costs. For example, if I have 10 different matrices, then I need to create an aggregate view out of those 10 matrices somewhere. That is where we have been struggling a bit. We have a counterpart from the HoriZZon product team with whom we have bi-weekly discussions. We have suggested to him that this can be improved."
"The users of BiZZdesign should be able to enter their data or make modeling changes via HoriZZon."
"There's room for improvement. When I finished using it over a year ago, I discussed implementing C4 notation with BiZZdesign HoriZZon.They've likely done this now, but I haven't seen it. Setting up interactive views for stakeholders to score services was a bit difficult."
"It should be more open to integrating with other existing tools. Although there has been progress in the past."
"The ability to generate charts and deal with a use case involving Kibana was quite difficult."
"This tool is something of a beast - it takes a long time to learn, and it isn't possible for casual users and most architects. Unless a person spends 500 or 1,000 hours on the tool or does very concentrated sessions using all its functionalities, it's very difficult to master."
"Transferring data was one of the issues that I expected Visio to have resolved. I use the older version."
"It does not integrate well with other solutions."
"The Auto-Align has improved significantly from the previous release; however, it still jumbles the model if your process diagram has a fair degree of complexity."
"It should natively enable importing diagrams or reference architectures from any of the vendors whose solutions are used by the customer or proposed by solution providers such as DXC"
"Visio's scalability could be improved. I had a license through my school and it would have been great to be able to collaborate with more people."
"One issue I've noticed is that when working on a shared video link with a friend for Visio, there can be a delay in changes reflecting on their screen after I've made them. This also occurs when we're working on the same document. It would be beneficial if changes could be reflected in real-time. Additionally, I've experienced some text size issues with the flow task feature. Sometimes when I enter text, it appears very small, and increasing the size causes it to extend beyond the diagram, creating formatting issues. It would be helpful if these text and formatting issues could be addressed."
"Lacks the ability to analyze the different relations between activities, positions and roles."
"It's not the easiest software to use. It's not user-friendly out-of-the-box."
 

Pricing and Cost Advice

"The price is reasonable."
"I haven't found any issues with the scalability and licensing parts that are access-related."
"[The] Orbus... pricing model was based on every single functionality having a price. The pricing was comparable but if we wanted to scale, it would have ended up being a lot more expensive. BiZZdesign gave us one price with all of the functionality, and we could scale as much as we needed."
"The pricing model is slightly on the high side and could be more competitive for long-term partnerships."
"In terms of this particular product usage, my clients currently only use per-user licenses."
"If one is very cheap and ten is expensive, I rate the product price as a seven out of ten."
"First and foremost within the scope of improvement for the solution would be the cost. It's very costly..."
"We were customers and bought licenses from them. We used their remote instance initially but upgraded to the on-device version due to lag. For pricing, we paid about 2200 pounds a year per seat for the client installation at an educational rate. I'm not sure about commercial rates. I managed to get a free copy at BBC since it was for evaluation purposes."
"The licensing process is actually a breeze. Simply buy the license and download it from Microsoft, enter the license key in Visio to activate the software, and you're done."
"The pricing is reasonable and I would rate it 6 out of 10."
"You can purchase a corporate license for more users to use the solution. We have purchased a stand-alone license and which could be cheaper."
"There are some cheaper as well as free solutions."
"The product is inexpensive if you already have Microsoft products in your environment. The license encompasses all the required services."
"There is a licensing fee, but it is fairly priced."
"It is a free solution for us. It is integrated with our pack. We are trying to use the solutions that we already have."
"We have about 10 to 15 people with Visio licenses in my company, but I wasn't involved in the direct negotiation of the prices since this was taken care of by my administrative office."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Government
11%
Manufacturing Company
10%
Energy/Utilities Company
6%
Financial Services Firm
15%
Manufacturing Company
9%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What do you like most about BiZZdesign HoriZZon?
This is one of the best tools, especially because of its collaborative nature. Anyone using it can access previous projects and related data. It's definitely a strong collaborative tool.
What needs improvement with BiZZdesign HoriZZon?
There is room for improvement in BiZZdesign HoriZZon. It's quite robust and has good online forums where people discuss it, though maybe the interface can improve, but I don't want to criticize it ...
What is your primary use case for BiZZdesign HoriZZon?
The typical use case with BiZZdesign HoriZZon is basically for enterprise architecture and also for business process modeling.
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

HoriZZon
Microsoft Visio
 

Overview

 

Sample Customers

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about BiZZdesign HoriZZon vs. Visio and other solutions. Updated: September 2025.
869,832 professionals have used our research since 2012.