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BiZZdesign HoriZZon vs Visio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Organizations benefited from BiZZdesign HoriZZon, appreciating improved architectural practices and team dedication despite challenging ROI calculations.
Sentiment score
1.3
Visio streamlines documentation, enhancing efficiency and reducing delivery timelines, offering significant ROI within three to four years.
 

Customer Service

Sentiment score
5.9
BiZZdesign HoriZZon customer service is generally praised for professionalism and responsiveness, though some desire quicker resolutions and better pricing.
Sentiment score
6.4
Most Visio users avoid direct support, preferring documentation and online resources, though premium support users find it helpful.
The technical support from the vendor of BiZZdesign HoriZZon has extensive documentation.
Senior SAP Consultant at a tech vendor with 10,001+ employees
BiZZdesign HoriZZon's technical support has presented challenges, as extra fees are required and the process is not straightforward.
Chief Enterprise Architect at EVC
I would rate their support a nine or even 9.5, recognizing that their support system is robust and cooperative.
Senior Network Specialist at a computer software company with 51-200 employees
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
IT Professor at Sakarya University
We neglected the document from Microsoft and started deep diving and finally found the solution ourselves.
Chief Executive Officer at Easy Touch
 

Scalability Issues

Sentiment score
6.1
BiZZdesign HoriZZon is adaptable and effective for enterprise use, but may face scalability and browser compatibility challenges.
Sentiment score
7.2
Visio is manageable for organizations but faces challenges with scalability, compatibility, and broader deployment due to desktop constraints.
The scalability of BiZZdesign HoriZZon rates quite highly at a 9 if not a 10.
Senior SAP Consultant at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
BiZZdesign HoriZZon is stable and reliable, with high user satisfaction and ratings, but faces occasional synchronization challenges.
Sentiment score
8.3
Visio is mostly stable, with improved recent versions, though complex tasks or hardware limits may cause occasional issues.
The stability of BiZZdesign HoriZZon rates at a 9 since it's very stable.
Senior SAP Consultant at a tech vendor with 10,001+ employees
 

Room For Improvement

BiZZdesign HoriZZon struggles with integration, user experience, and cost, needing enhancements in compatibility, documentation, and collaboration tools.
Visio users encounter challenges with templates, integration, performance, costs, and licensing, seeking better functionality and user experience.
It takes a long time to learn and understand, which is a learning curve you have to go through.
Senior SAP Consultant at a tech vendor with 10,001+ employees
The learning portal does not include integration documentation at a high level or in detail.
Chief Enterprise Architect at EVC
Licensing cost is one of the major points for improvement since it is quite high for personal use.
Senior Network Specialist at a computer software company with 51-200 employees
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
IT Professor at Sakarya University
I think people don't use Visio too much, but if the price becomes lower, it would be used widely.
Chief Executive Officer at Easy Touch
 

Setup Cost

Enterprise users find BiZZdesign HoriZZon expensive but manageable, appreciating its value and straightforward licensing despite high costs.
Enterprise buyers must navigate varied Visio pricing, with options like cloud subscriptions offering cost efficiency through integration and discounts.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
IT Professor at Sakarya University
 

Valuable Features

BiZZdesign HoriZZon excels with ArchiMate integration, fast performance, collaboration, data management, and strategic decision-making support.
Visio enhances productivity with seamless Microsoft integration, diverse templates, and user-friendly features for creating professional diagrams.
BiZZdesign HoriZZon's visual technologies and visual techniques help organizations make data-driven decisions by providing the required views for key stakeholders, including heat maps, road maps, project implementation, and other visualizations.
Chief Enterprise Architect at EVC
The most valuable features of BiZZdesign HoriZZon include the diagrammatic representation of BPMN models, which I find good for modeling, and things such as capability maps.
Senior SAP Consultant at a tech vendor with 10,001+ employees
The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow.
Senior Network Specialist at a computer software company with 51-200 employees
When you use this template, you find directly the related buttons. It saves time and effort.
Chief Executive Officer at Easy Touch
Visio was quite useful in Word and PowerPoint, which I miss in draw.io.
Senior Program Manager at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

BiZZdesign HoriZZon
Ranking in Business Process Design
10th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
19
Ranking in other categories
Enterprise Architecture Management (6th)
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of BiZZdesign HoriZZon is 2.7%, up from 2.1% compared to the previous year. The mindshare of Visio is 11.3%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visio11.3%
BiZZdesign HoriZZon2.7%
Other86.0%
Business Process Design
 

Featured Reviews

Maamoun Hasuneh - PeerSpot reviewer
Chief Enterprise Architect at EVC
Architecture repository has strengthened data‑driven decisions and supported risk‑aware planning
BiZZdesign HoriZZon needs to publish its integration scenarios and integration points with other digital transformation tools such as IT service management, risk management, asset management, customer service, and ERP. The company should first build the scenario and define its integration points in business and technology to make customers more confident about having a complete solution. Currently, there is a challenge with the company to offer transparent and documented integration. They offer five integration points at a fixed price, but other things come at additional costs. However, specific information about what those additional items are, what the scenarios entail, what the schemas are, what the workflows include, and what the application integration involves is not provided. The learning portal does not include integration documentation at a high level or in detail. The portal does have comprehensive resources explaining how to make their website, how to create dashboards, and how to publish EA content, which are clear. The high-end tool on the laptop is also explained in detail, covering elements, relations, and everything as standard.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Government
11%
Manufacturing Company
9%
Retailer
5%
Financial Services Firm
15%
Manufacturing Company
10%
Government
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What do you like most about BiZZdesign HoriZZon?
This is one of the best tools, especially because of its collaborative nature. Anyone using it can access previous projects and related data. It's definitely a strong collaborative tool.
What needs improvement with BiZZdesign HoriZZon?
BiZZdesign HoriZZon needs to publish its integration scenarios and integration points with other digital transformation tools such as IT service management, risk management, asset management, custo...
What is your primary use case for BiZZdesign HoriZZon?
BiZZdesign HoriZZon is primarily used as a repository for Enterprise Architecture and is also utilized in broad portfolio management including project management and other applications, but the mai...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Comparisons

 

Also Known As

HoriZZon
Microsoft Visio
 

Overview

 

Sample Customers

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about BiZZdesign HoriZZon vs. Visio and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.