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BiZZdesign HoriZZon vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BiZZdesign HoriZZon
Ranking in Business Process Design
5th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
Enterprise Architecture Management (4th)
iGrafx Process360 Live Plat...
Ranking in Business Process Design
18th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (30th), Process Mining (17th)
 

Mindshare comparison

As of November 2026, in the Business Process Design category, the mindshare of BiZZdesign HoriZZon is 2.8%, up from 2.6% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
BiZZdesign HoriZZon2.8%
iGrafx Process360 Live Platform2.9%
Other94.3%
Business Process Design
 

Featured Reviews

reviewer2022765 - PeerSpot reviewer
Sr Consultant BI Z Zdesign Center Of Excellence at a energy/utilities company with 10,001+ employees
Targeted stakeholder views have improved decision making and reduced architecture costs
BiZZdesign HoriZZon offers various valuable features. The best ones, besides those I have mentioned, include the AI space with the Diagram Describer and the Explorer functionality. I understand that BiZZdesign HoriZZon is also working on the Diagram Importer, which complements the Diagram Describer feature, providing full import and export functionality. Together with the contributor role and targeted stakeholder management, these features are essential. BiZZdesign HoriZZon introduced the Dynamic Solution Intent, enhancing the solution architecture by engaging diverse stakeholders with architectural artifacts. It supports the development of holistic solutions using reusable repository components. The deployment is hybrid cloud-based, specifically using Amazon Web Services as the cloud provider. I have also seen the implementation of return on investment features that contribute significantly to the organization’s overall effectiveness.
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Return on investment is definitely there because we never had a single view of everything."
"It is very easy to use. I can just click on an application component and find out if we are using this particular component. This provides us flexibility."
"BiZZdesign HoriZZon has positively impacted our organization by providing a combination of dependency visibility, impact analysis, and stakeholder-friendly visualization, which differentiates it from maintaining architecture information in spreadsheets or static diagrams."
"The positive impact that BiZZdesign HoriZZon has created for my organization is putting all the architecture details in one place and also providing the view according to the user type."
"The tool's most valuable feature is that its collaboration part is very good."
"I used BiZZdesign HoriZZon at two organizations. At Manchester Metropolitan University, I used it with a small team for architectural modeling of the student record system. We modeled teams, process objects, and their interactions with applications. We also used it to model a gradual rollout with plateaus showing migration over time. At the BBC, I used it to model software services for publishing content online. I showed key model views to senior stakeholders using Horizon, allowing them to modify and score applications and services."
"BiZZdesign HoriZZon is a fantastic tool for enterprise architecture and capability mapping that helps map capabilities by turning complex engineering data into clear design documents, which is very important for cross-functional alignment and onboarding teams so they can onboard faster and it acts as a single source of truth."
"The feature I find most valuable is that the start times and loading times are short. It takes only a few seconds to load the repository and whenever I want to open diagrams, they are there almost immediately."
"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"Overall, the solution is very useful and has good features."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"It is one of the top-tier solutions that are available."
"The solution is very stable."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
 

Cons

"We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted."
"The learning curve for BiZZdesign HoriZZon is quite steep as the interface can feel overly technical, making navigation tough for casual business stakeholders."
"Scalability is a bit of a problem for BiZZdesign. There is always a possibility it will failover."
"There could be simpler modelling."
"I noticed that there were times when the cloud version would get stuck or was not able to load."
"The frame, the labeling, the text, everything, they are scattered."
"In HoriZZon, there are different matrices. In some of the cases, there is an option to aggregate them, but in other cases, we have not done this, e.g., to see the proper costs. For example, if I have 10 different matrices, then I need to create an aggregate view out of those 10 matrices somewhere. That is where we have been struggling a bit. We have a counterpart from the HoriZZon product team with whom we have bi-weekly discussions. We have suggested to him that this can be improved."
"I haven't observed a significant positive impact of BiZZdesign HoriZZon on my organization, and it's difficult to point that out."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."
"It would be nice to have a Spanish user interface available to us."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"It can be more user-friendly."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
 

Pricing and Cost Advice

"In terms of this particular product usage, my clients currently only use per-user licenses."
"First and foremost within the scope of improvement for the solution would be the cost. It's very costly..."
"The pricing model is slightly on the high side and could be more competitive for long-term partnerships."
"I haven't found any issues with the scalability and licensing parts that are access-related."
"The price is reasonable."
"We were customers and bought licenses from them. We used their remote instance initially but upgraded to the on-device version due to lag. For pricing, we paid about 2200 pounds a year per seat for the client installation at an educational rate. I'm not sure about commercial rates. I managed to get a free copy at BBC since it was for evaluation purposes."
"[The] Orbus... pricing model was based on every single functionality having a price. The pricing was comparable but if we wanted to scale, it would have ended up being a lot more expensive. BiZZdesign gave us one price with all of the functionality, and we could scale as much as we needed."
"If one is very cheap and ten is expensive, I rate the product price as a seven out of ten."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
12%
Outsourcing Company
9%
Government
7%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
11%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise20
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What needs improvement with BiZZdesign HoriZZon?
I noticed that there were times when the cloud version would get stuck or was not able to load. There were issues with the login capability, and that was some time ago, a few months ago. I am not s...
What is your primary use case for BiZZdesign HoriZZon?
There was a merger that the client entered into, and following that merger, we inherited a large technology inventory from the acquired organization. The acquired inventory from the organization ha...
What advice do you have for others considering BiZZdesign HoriZZon?
The real experience I have had and seeing the result of using it in a large team where a large scale enterprise architecture and merger is happening is a very unique experience I have had with BiZZ...
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Also Known As

HoriZZon
No data available
 

Overview

 

Sample Customers

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance
Multinational Bank
Find out what your peers are saying about BiZZdesign HoriZZon vs. iGrafx Process360 Live Platform and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.