Compare BiZZdesign vs Sparx Systems

BiZZdesign

Based on 31 reviews.

Sparx Systems

Based on 107 reviews.

Latest Research

Buyer's Guide

BiZZdesign HoriZZon vs. Sparx Systems Enterprise Architect

November 2026

Sparx Systems Enterprise Architect vs. BiZZdesign HoriZZon

Updated: November 2026

Buyer's Guide

BiZZdesign HoriZZon vs. Sparx Systems Enterprise Architect

November 2026

BiZZdesign HoriZZon vs. Sparx Systems Enterprise Architect

Updated: November 2026

Buyer's Guide

BiZZdesign HoriZZon vs. Sparx Prolaborate

November 2026

BiZZdesign HoriZZon vs. Sparx Prolaborate

Updated: November 2026

Buyer's Guide

BiZZdesign HoriZZon vs. Sparx Pro Cloud Server

November 2026

BiZZdesign HoriZZon vs. Sparx Pro Cloud Server

Updated: November 2026

Sample Customers

BiZZdesign HoriZZon

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance

Sparx Systems Enterprise Architect

OmniLink

Popular Solutions

BiZZdesign HoriZZon

15 reviews

Sparx Systems Enterprise Architect

2 reviews

Sparx Prolaborate

0 reviews

Sparx Pro Cloud Server

0 reviews

Top Industries

Financial Services Firm

18%

Manufacturing Company

12%

Outsourcing Company

10%

Government

Financial Services Firm

14%

Outsourcing Company

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Sr Consultant BI Z Zdesign Center Of Excellence at a energy/utilities company
My main use case for BiZZdesign HoriZZon is as a read-only content platform primarily for everyone. BiZZdesign...
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Review 1 of 1

No Data Available

Customer Service

S. Suryaprabhakaran
Software Architect – R&D at Barco
The customer support for BiZZdesign HoriZZon is good. We get the details we are looking for, and also the support...
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Claus Raae
Partner and CEO at Raae-Consult ApS
I find BiZZdesign's customer support to be very good as they normally answer questions on a daily basis, sometimes...
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Kerim Yuksel
Founder And Managing Director at MOS
My experience with technical support has been good.
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SubhraBanerjee
Enterprise Architect at American Century Investments
Their technical support is good. They're really professional and they respond quickly to any queries. They are good,...
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Maamoun Hasuneh
Chief Enterprise Architect at EVC
BiZZdesign HoriZZon's technical support has presented challenges, as extra fees are required and the process is not...
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Venkat Raju Mallipudi
Chief Technology Enterprise & Solution Architect at Coreium Technology Solutions LLC
We struggled once to get adequate support. It took a long time to receive the solution we expected.
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BijoyTalukder
Enterprise Architect at a tech vendor
I would rate the technical support as a five out of ten.
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Anonymous User
Owner at a tech vendor
Customer Service: Good - 8 Technical Support: Good - 8
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AnthonyHomo
Enterprise Information Technology Architect at Akka Technologies
I haven't needed to contact customer support.
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Mohamed Charfi
Urbaniste Des Systèmes D'information at a transportation company
I find the customer support of BiZZdesign HoriZZon to be good.
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OlcayKorol
Founder at MOS
Their support is really good.
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Bijoy Talukder
Enterprise Architect at American Century Investments
Currently, we are educating people in system architecture, because somebody may only be comfortable doing something...
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Olga Lucia Salgado
Senior Enterprise Architect at a manufacturing company
Our experience with their technical support has been very good. They have a system where you raise a ticket in their...
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Anonymous User
Owner at a tech services company
We contacted technical support when we had our problems. The tried helping us, but I'm not saying that I was...
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Joanna Elizabeth Moore
Administrative Officer at a healthcare company
Customer support has been great; issues we have encountered have typically been resolved within an hour, with...
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Anonymous User
Enterprise Architect at a financial services firm
BiZZdesign's technical support could be improved. For example, we have given them access to our environment, but when...
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Mgrentrtech57
Sr Manager Enterprise Architect at CSL Behring
When we have technical issues, the person who helped us, was most experienced and he managed to solve our problem.
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Anonymous User
Sr Consultant BI Z Zdesign Center Of Excellence at a energy/utilities company
I rate technical support an eight out of ten. They're good at solving problems and have good lines of communication...
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Muditasharma Sharma
Director at Walltech Solutions Inc
Customer service was really good. I was able to get in touch with the people very closely working on the product and...
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Lasse Storgaard
IT Architect at Sykehuspartner HF
The customer support has been very good, providing day-by-day feedback on both their support sites and directly with...
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Anonymous User
Owner at a consultancy
I would rate their technical support a four out of five. It's sufficient because when I need something explained or...
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Anonymous User
Senior SAP Consultant at a tech vendor
The technical support from the vendor of BiZZdesign HoriZZon has extensive documentation, and I rate it a 9 because...
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Anonymous User
Sr Consultant BI Z Zdesign Center Of Excellence at a energy/utilities company
Customer support for BiZZdesign HoriZZon could be better. On a 1 to 5 scale, I would rate it a 3.5. There is room for...
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Anonymous User
Lead Technical Architect at The Cabinet Office
I didn't contact the tool's technical support for problems, but I did contact them for guidance. They're very open...
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Anonymous User
Head of Solutions Architecture and Modelling at a energy/utilities company
I have communicated a lot with the technical support team for the solution. The technical support team is very...
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Anonymous User
De Pratique Architecture De Domaine Leader at a financial services firm
I have never had to call customer support for BiZZdesign HoriZZon. We have an IT team that supports the application,...
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Review 1 of 26

Anthony Houghton
Data Architect at UK Research and Innovatio
I never contacted the technical support for Sparx Systems Enterprise Architect.
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GeorgeDiaz
Solutions Consultant at Inspi Technologies
Sparx technical support is good.
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Anonymous User
General Manager at a manufacturing company
Customer Service: I've never had the need to contact them directly. Technical Support: I've never had the need to...
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Anonymous User
Consultant at a tech services company
Customer Service: Sparx Systems provides tools and web/email-based support for licensed users. They are responsive,...
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Anonymous User
IT Manager at a tech services company
I've never needed to contact them
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Jean-Francois Boyer
Senior Project Manager at Vaudoise Assurances Holding SA
I am satisfied with the technical support.
Read full review of Sparx Prolaborate »
Anonymous User
System Architect, SCRUM Product Owner at a tech company
The company does not put a lot of focus on technical support. I am not sure if they are overloaded but there is...
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Anonymous User
Senior Solutions Architect at a consultancy
Excellent.
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Marc Lampron
Conseiller principal en architecture d’entreprise et de solution at Cronomagic Canada
Almost never have to go through customer service/technical support but, the few times I needed it, they were very...
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Anonymous User
Software Development at a tech company
Customer Service: Technical Support: We didn’t have any cases to call for support, but we enjoyed the activities...
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Anonymous User
Product Manager at a construction company
I haven't yet interacted with them.
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Igor Malik
Senior Solutions Architect Lead at a wholesaler/distributor
I didn't use their tech support much.
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Endre Domiczi
Owner & CEO at mentorITe
When I contacted them they usually answered within a day, so it's quite good. I think that they have support...
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Anonymous User
IT Consultant at a non-profit
We haven't had to contact tech support.
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AllanKowalski
Enterprise Architect at a tech services company
Though only available by e-mail they really know their stuff and respond very quickly.
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Anonymous User
Enterprise Architecture Consultant at a consultancy
Customer Service: I never interacted with Customer Service.. So that speaks to stability and usability. Technical...
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Anonymous User
VP, Senior Business Analyst at a consultancy
Customer Service: 10 out of 10. Emails were answered and phone calls as well. Technical Support: Didn't use much,...
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Anonymous User
Data Architect at a financial services firm
I would rate technical support as OK. The forum was great. The actual support was only so-so.
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Anuj Shahi
Enterprise Architect at CCandC Solutions
Their technical support is not good in India. It could be better. I wrote an email to the support, but I didn't get a...
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Anonymous User
Enterprise Architect, IT Director at a consumer goods company
It's email only support, and they have a long turnaround.
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Anonymous User
IS Analyst at a government
Very good. Any submitted question is quickly answered. The Help Online and white papers, webinars, and user groups...
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Anonymous User
Sr. Solutions Architect at a insurance company
I have never used technical support.
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Jean-François Houzeaux
Enterprise Architect at a consumer goods company
I used technical support maybe two years ago for the first time. Mostly, I look online and all around for discussion...
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Anonymous User
Process specialist at a financial services firm
Technical support is fine. I spoke with someone from Australia and they responded and tried to resolve the issues....
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Chandan Konuri
Enterprise Architect - Integrations at BCA
I'm satisfied with the technical support for Sparx Systems Enterprise Architect.
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Anonymous User
Enterprise Architect at a tech services company
I have had to seek a little support from Sparx directly (licencing options) as I mostly find that forums answer my...
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Luke Zhao
consultant at Government of Saskatchewan
Sparx support isn't very responsive.
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Anonymous User
Integration Architect at a financial services firm
Customer Service: I've not had to use customer service. Technical Support: I've not had to use tech support. The...
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Anonymous User
Senior Solution Designer at a comms service provider
I only used it a few times, when I forgot passwords or license keys. The support was always fast and excellent.
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Edward Nicholson
Director at Intelligent Enterprise Products
The support team have been very good at responding and coming back quickly with a query.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.