Compare BiZZdesign vs Sparx Systems

BiZZdesign

Based on 19 reviews.

Sparx Systems

Based on 107 reviews.

Latest Research

Buyer's Guide

BiZZdesign HoriZZon vs. Sparx Systems Enterprise Architect

March 2026

Sparx Systems Enterprise Architect vs. BiZZdesign HoriZZon

Updated: March 2026

Buyer's Guide

BiZZdesign HoriZZon vs. Sparx Systems Enterprise Architect

March 2026

BiZZdesign HoriZZon vs. Sparx Systems Enterprise Architect

Updated: March 2026

Buyer's Guide

BiZZdesign HoriZZon vs. Sparx Prolaborate

March 2026

BiZZdesign HoriZZon vs. Sparx Prolaborate

Updated: March 2026

Buyer's Guide

BiZZdesign HoriZZon vs. Sparx Pro Cloud Server

March 2026

BiZZdesign HoriZZon vs. Sparx Pro Cloud Server

Updated: March 2026

Sample Customers

BiZZdesign HoriZZon

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance

Sparx Systems Enterprise Architect

OmniLink

Popular Solutions

BiZZdesign HoriZZon

5 reviews

Sparx Systems Enterprise Architect

4 reviews

Sparx Prolaborate

0 reviews

Sparx Pro Cloud Server

0 reviews

Top Industries

Financial Services Firm

22%

Government

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

12%

Government

10%

Manufacturing Company

10%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Maamoun Hasuneh
Chief Enterprise Architect at EVC
BiZZdesign HoriZZon is primarily used as a repository for Enterprise Architecture and is also utilized in broad...
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Review 1 of 1

Pawel-Gawronski
Enterprise Architect at BEC
Firstly, we use this solution to enable collaboration among our international teams. Our applications are in the...
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Review 1 of 1

Customer Service

Venkat Raju Mallipudi
Chief Technology Enterprise & Solution Architect at Coreium Technology Solutions LLC
We struggled once to get adequate support. It took a long time to receive the solution we expected.
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Kerim Yuksel
Founder And Managing Director at MOS
My experience with technical support has been good.
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SubhraBanerjee
Enterprise Architect at American Century Investments
Their technical support is good. They're really professional and they respond quickly to any queries. They are good,...
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Maamoun Hasuneh
Chief Enterprise Architect at EVC
BiZZdesign HoriZZon's technical support has presented challenges, as extra fees are required and the process is not...
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BijoyTalukder
Enterprise Architect at Tata Consultancy
The technical support is excellent.
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Olga Lucia Salgado
Senior Enterprise Architect at a manufacturing company
Our experience with their technical support has been very good. They have a system where you raise a ticket in their...
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Anonymous User
Senior SAP Consultant at a tech vendor
The technical support from the vendor of BiZZdesign HoriZZon has extensive documentation, and I rate it a 9 because...
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Anonymous User
Lead Technical Architect at The Cabinet Office
I didn't contact the tool's technical support for problems, but I did contact them for guidance. They're very open...
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Anonymous User
Head of Solutions Architecture and Modelling at a energy/utilities company
I have communicated a lot with the technical support team for the solution. The technical support team is very...
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Anonymous User
Owner at a consultancy
I would rate their technical support a four out of five. It's sufficient because when I need something explained or...
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Anonymous User
Owner at a tech services company
We contacted technical support when we had our problems. The tried helping us, but I'm not saying that I was...
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Bijoy Talukder
Enterprise Architect at American Century Investments
Currently, we are educating people in system architecture, because somebody may only be comfortable doing something...
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Anonymous User
Sr Consultant - BiZZdesign Center of Excellence at a energy/utilities company
I rate technical support an eight out of ten. They're good at solving problems and have good lines of communication...
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Anonymous User
Enterprise Architect at a financial services firm
BiZZdesign's technical support could be improved. For example, we have given them access to our environment, but when...
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AnthonyHomo
Enterprise Information Technology Architect at Akka Technologies
I haven't needed to contact customer support.
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Mgrentrtech57
Sr Manager Enterprise Architect at CSL Behring
When we have technical issues, the person who helped us, was most experienced and he managed to solve our problem.
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OlcayKorol
Founder at MOS
Their support is really good.
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Anonymous User
Owner at a tech vendor
Customer Service: Good - 8 Technical Support: Good - 8
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Review 1 of 18

Pawel-Gawronski
Enterprise Architect at BEC
The customer support is responsive.
Read full review of Sparx Pro Cloud Server »
Riaz-Ahmed
FileMaker Developer, Agile Software Quality Analyst, Consultant, Trainer & UML / BPMN Modeller at ICONIX
It is hard to access those people. You can get in touch only through email. The same problem is there with Visual...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Data Architect at a financial services firm
I would rate technical support as OK. The forum was great. The actual support was only so-so.
Read full review of Sparx Systems Enterprise Architect »
Diana Small
Solution Architect at a insurance company
My colleague is dealing with technical support.
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Carmen Monje
Solutions Architect at a government
I contacted technical support for assistance with configuring the server. I believe their help is useful but there is...
Read full review of Sparx Pro Cloud Server »
Endre Domiczi
Owner & CEO at mentorITe
When I contacted them they usually answered within a day, so it's quite good. I think that they have support...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
IS Analyst at a government
Very good. Any submitted question is quickly answered. The Help Online and white papers, webinars, and user groups...
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Anonymous User
Consultant
Customer Service: Very good. Technical Support: Very good although there is no phone support.
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Maja Jakobik
Solutions architect at a government
We have our own functional maintenance. We also have an external company for technical support. They get in touch...
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Anonymous User
Integration Architect at a financial services firm
Customer Service: I've not had to use customer service. Technical Support: I've not had to use tech support. The...
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MichaelSukachev
Sr. Enterprise Architect at a tech services company
I would rate the level of technical support as "not bad". But I did not need to use technical support too much.
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Anonymous User
Process specialist at a financial services firm
Technical support is fine. I spoke with someone from Australia and they responded and tried to resolve the issues....
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Pawel Gawronski
Group IT Manager at a wholesaler/distributor
We have contacted support for certain technical situations beyond our side. Support knows everything about the...
Read full review of Sparx Prolaborate »
Anonymous User
Software Engineer at a tech services company
We reported one problem but never received an answer.
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Anonymous User
IT Architect at a government
I haven't had to contact technical support.
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Anonymous User
Senior Architect (Project) at a energy/utilities company
Customer Service: We had no issues and questions were answered satisfactorily. Technical Support: We had no issues.
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
System Architect, SCRUM Product Owner at a tech company
The company does not put a lot of focus on technical support. I am not sure if they are overloaded but there is...
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Anonymous User
Senior Solutions Architect at a consultancy
Excellent.
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Anonymous User
Head of Systems Integration & System Engineering department at a tech services company
Customer Service: It's sufficient. Technical Support: It's sufficient.
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Anonymous User
Enterprise Architect
I haven't had to contact technical support.
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IvanSchotsmans
Principal at Mire Consulting
I rate the technical support of Sparx Systems Enterprise Architect a four out of five.
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Piotr Olechno
IT Project Leader at Bank Millennium SA
In general, we don't need support since we have an internal team in our company that maintains the queries related to...
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Anonymous User
INLINE Technologies at a consultancy
Good.
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Anonymous User
Product Manager at a construction company
I haven't yet interacted with them.
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Anonymous User
IT Manager at a tech services company
I've never needed to contact them
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Anonymous User
Enterprise Architect at a tech services company
I have had to seek a little support from Sparx directly (licencing options) as I mostly find that forums answer my...
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AllanKowalski
Enterprise Architect at a tech services company
Though only available by e-mail they really know their stuff and respond very quickly.
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Marc Lampron
Conseiller principal en architecture d’entreprise et de solution at Cronomagic Canada
Almost never have to go through customer service/technical support but, the few times I needed it, they were very...
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Anonymous User
Infrastructure Expert at a computer software company
Customer Service: Never had the need to contact them directly. Technical Support: Never had the need to contact them...
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andhdo
Software Architect at a transportation company
The solution does seem to offer helpful documentation.
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Review 1 of 30

Technical Support

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