Compare BOC Group vs Creatio

BOC Group

Based on 10 reviews.

Creatio

Based on 45 reviews.

Latest Research

Buyer's Guide

ADONIS vs. Creatio Studio

September 2026

Creatio Studio vs. ADONIS

Updated: September 2026

Buyer's Guide

ADONIS vs. Creatio Studio

September 2026

ADONIS vs. Creatio Studio

Updated: September 2026

Sample Customers

ADONIS

Trusted by small to large enterprises worldwide: ABB, Allianz, Comcast, ERGO, Emerson, Glencore, Lincoln Financial Group, Marel, Raiffeisen bank, Schroders, Southern Water, Stadt Wien, UNIQA, VAUDE, Voestalpine, Volksbank, Vorwerk

Creatio Studio

First United Bank & Trust, Josera, BSN Sports, Colgate-Palmolive, Guided Care, Maryland Department of Disabilities, Vodafone, Sureserve

Popular Solutions

2 reviews

0 reviews

17 reviews

3 reviews

2 reviews

Top Industries

Financial Services Firm

12%

University

Comms Service Provider

Manufacturing Company

Construction Company

16%

Comms Service Provider

12%

Outsourcing Company

12%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ostap Kharysh
Product Manager & Student at University of Vienna
In my case, ADONIS was used for modeling academic projects, specifically for learning business process modeling. I...
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Anonymous User
Solution Architect at a pharma/biotech company
I use ADOIT as one of the enterprise architecture tools for modeling. We use it for our ArchiMate specific modeling...
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Review 1 of 2

Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
I use Arch Linux and Fedora Linux in my workstations, and I work with some products like Gentoo for embedded and...
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Julio Falcon
IT-Director (CTO) at No Code Services
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
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Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on...
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Julio Falcón
Product Manager at Nodos Consultores
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Creatio Marketing »

Review 1 of 4

Customer Service

Olec Kovalevsky
Consultant at AVANTAGE QUALITE
Technical support is good. They are very responsive.
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Janne Kemppainen
Lead Information Manager at a tech consulting company
I haven't communicated with the technical team yet.
Read full review of ADOIT »
Anonymous User
Solution Architect at a pharma/biotech company
I don't personally deal with technical support. That said, technically we do have third-party support for this...
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Carlo Lunardi
Head Competence Center Automation at a insurance company
Customer service is great. They're very good. We get all the answers we need. A good key account for our company and...
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Review 1 of 4

Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
The technical support for Creatio could be better and must be better. The company is oriented in its support policy...
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Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
The support is okay.
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Sergey Yakimchuk
Business Development Manager at Terralink
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
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Julio Falcon
IT-Director (CTO) at No Code Services
Their customer support service is very efficient. I would rate it ten out of ten.
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Julio Falcon
IT-Director (CTO) at No Code Services
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
Read full review of Creatio Service »
Douglas Moraes
Consultor De T I at Sylvamo
The customer support for Studio Creatio is good, though I feel that there could be more local contacts in my region...
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Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of...
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Carlos Gama
IT Intern at a manufacturing company
I have not needed to contact customer support, but the few times I did, it was good, and I did not have any problems....
Read full review of Creatio Studio »
Anonymous User
Associate Consultant at a university
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Creatio Sales »
Julio Falcón
Product Manager at Nodos Consultores
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Creatio Studio »
Anonymous User
Product Owner at a non-tech company
The customer support for Studio Creatio is great, actually. They are quick enough, and when I need anything to be...
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Anonymous User
Founder and CEO at Praxi Solutions, Inc.
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
Read full review of Creatio Sales »
Anonymous User
Creatio AE at a computer software company
The customer support needs mass improvement. I would rate the customer support a one for the free version, three for...
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Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Customer support is quite good, and I would rate it 4.5 out of 5.
Read full review of Creatio Studio »
Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
Read full review of Creatio Studio »
Sergiy Parfonov
Software analyst at a comms service provider
My experience with customer support in Studio Creatio is great. We have a manager, and we can ask anything we need,...
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Anonymous User
CRM Consultant
I did reach out for customer support; most of the time they were able to solve the problem. Some of the time it did...
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Anonymous User
Associate Product Consultant at a tech services company
The support is generally quite good, though response times can be slow. When raising support tickets with all...
Read full review of Creatio Sales »
Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
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Anonymous User
development developer at a tech consulting company
Creatio Studio's customer support is quite good, depending on the question or the support you need.
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Julio Falcón
Product Manager at Nodos Consultores
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Creatio Marketing »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
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Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
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Neha Manchanda
Creation Developer at Bits In Glass US, Inc.
Customer support for Studio Creatio is adequate. I receive responses within 12 to 24 hours, but there are times when...
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Harold Busby
Senior Sales Manager at a tech services company
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
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Anonymous User
Business Analyst at a financial services firm
Customer service rating: 3
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Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
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Harold Busby
Senior Sales Manager at a tech services company
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Creatio Sales »
Harold Busby
Senior Sales Manager at a tech services company
I would evaluate the customer service and technical support of Sales Creatio as an eight on a scale of one to ten;...
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Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Creatio Sales »

Review 1 of 30

Technical Support

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