Compare Canonical vs Perforce

Canonical

Based on 155 reviews.

Perforce

Based on 168 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

Ubuntu Linux

Samsung, eBay, AT&T, Walmart, Cisco, Time Warner Cable, Bloomberg, Best Buy, Dell, Intel, Microsoft, Ericsson, Orange, Wells Fargo

Surround SCM

Siemens AG, First Choice Health, CureSearch

Helix Core

Intuit, Disney, Nvidia, Ubisoft, Samsung, Vmware, Adidas, Pixar, salesforce.com, EA

Popular Solutions

Ubuntu Linux

10 reviews

Anbox Cloud

5 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

BlazeMeter

6 reviews

Perforce Delphix

20 reviews

Klocwork

5 reviews

Top Industries

Insurance Company

12%

Comms Service Provider

10%

Computer Software Company

Construction Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IsaacHernandez
Senior Technical Lead QA at a computer software company
Our main use case for Anbox Cloud is running Android applications in the cloud for scalable testing and remote...
Read full review of Anbox Cloud »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

Nirav Patel
Senior QA Engineer at a tech vendor
My main use case for BlazeMeter revolves around working on a web application with lots of data on the backend. I use...
Read full review of BlazeMeter »
Priyanshu k
Release Train Engineer at a tech vendor
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Marco Wwrthon
CEO at VonatelNetworks
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Customer Service

Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
We have not had any technical support issues.
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at Integrity
I do not have experience with technical support.
Read full review of Ubuntu Linux »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We have an excellent experience with support from Canonical. They provide great support, and our experience with the...
Read full review of Anbox Cloud »
Narender Reddy
IT Manager at iLenSys Technologies Pvt Ltd
I am satisfied with the technical support. I use technical support when I have issues, and they help with that.
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Cases and tickets are raised with Canonical when priority issues arise. These issues can range from bugs in the...
Read full review of Canonical LXD »
Anonymous User
Project Manager at a comms service provider
I have never used technical support. I only use research on the internet.
Read full review of Ubuntu Linux »
Bernard Bassil
System Manager at a educational organization
We don't use any external support. The documentation is very useful with any kind of issues and we easily find a...
Read full review of Ubuntu Linux »
Anonymous User
Programma / Project Manager at a transportation company
I've never dealt with technical support directly. I can't speak to how helpful or responsive they are, as I have...
Read full review of Ubuntu Linux »
Nicholas De Villiers
System Administrator at Figment Design Laboratories
The Ubuntu and Linux community has been extremely helpful when it comes to issues we have experienced. Ubuntu logs...
Read full review of Ubuntu Linux »
Anonymous User
Technician / Network & Systems Administrator, ITAS Program at a university
I've never dealt with their tech support.
Read full review of Ubuntu Linux »
abhinav singh
Security Expert at a financial services firm
We have never used technical support.
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »
Anonymous User
Cloud Specialist at a tech services company
I have never contacted their support team.
Read full review of Ubuntu Linux »
Yuri Zhiluk
IT Manager at TMSoft ltd
We don't deal with technical support. If we need answers, we usually use the internet.
Read full review of Ubuntu Linux »
Anonymous User
Senior Product Manager at a tech services company
We never really contact technical support. Typically, if we face issues, we try to handle it in house by ourselves....
Read full review of Ubuntu Linux »
Anonymous User
Head of Security at a computer software company
The solution is open source and has no technical support.
Read full review of Ubuntu Linux »
Sergio Ferreira
Executive Director at Dynamic Tomorrow
I've never had to use their technical support, so that just shows how good the product is.
Read full review of Ubuntu Linux »
Anonymous User
Associate System Administrator at a comms service provider
Customer Service: I have not used customer service. Technical Support: I have not used technical support.
Read full review of Ubuntu Linux »
Prashanth D
Techincal Support Engineer at Ibits Tech Solutions
The support can be tough as immediate answers are not always available. However, Ubuntu Linux has a comprehensive...
Read full review of Ubuntu Linux »
Shepherd Nhongo
Team Leader Infrastructure Management Services at a tech services company
The Ubuntu paid support is probably second to none because we have never needed it. The community support is so...
Read full review of Ubuntu Linux »
Anonymous User
System Admin at a comms service provider
I don't know anything about the tech support of Ubuntu 24.04 LTS - Noble (Arm), as I have not escalated any questions...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
Anonymous User
IT Administrator at a university
How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it? There is...
Read full review of Ubuntu Linux »
Anonymous User
Founder and CEO at a tech services company
I didn´t have to ask for technical support. Their documentation solved my problems.
Read full review of Ubuntu Linux »
Edward Stryzek
System Engineer at a non-profit
With the great support forums available, I have not needed to contact support as of yet.
Read full review of Ubuntu Linux »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
I am satisfied with the technical support.
Read full review of Ubuntu Linux »
Josh Call
Software Engineer at a computer software company
The documentation and support for the product is about the same as other Linux distributions. You have the man pages,...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
Anonymous User
IT manager at a agriculture
Ubuntu does not offer local tech support, thus necessitating that we take advantage of Microsoft Window's.
Read full review of Ubuntu Linux »
Anonymous User
Senior Engineer at a tech services company
I've never contacted technical support. I just use the solution for personal tasks. I haven't had any issues that...
Read full review of Ubuntu Linux »
DEEPEN DHULLA
Director & CTO at TechnoInfotech
We have hardly needed to contact technical support. The solution has good documentation and a community forum for...
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at Koleksiyon
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »

Review 1 of 30

Rodrigo Candido Costa
Software Quality and Automation Specialist at PRIME CONTROL
I rate Perfecto support a ten out of ten. They've done more than one call with my team and helped the people here...
Read full review of Perfecto »
Sameer Bakshi
Test Specialist at IBM
Their technical support is very good. They immediately respond to our queries and try to resolve them in the best way...
Read full review of Perfecto »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The technical support is excellent.
Read full review of Helix ALM »
Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
AndyBrown
Systems Engineer at a financial services firm
Perfecto's support goes above and beyond, with its automation support. We have biweekly meetings with some of...
Read full review of Perfecto »
Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
The support team responds within 24 hours after raising a ticket.
Read full review of Perforce Acana »
Bharat Malik
Senior Automation Engineer at RBC
The Perfecto technical support is good. We have had to raise multiple tickets for some of the issues that we've...
Read full review of Perfecto »
Anonymous User
Student at a university
The customer support from Perforce Delphix is great. It has been consistent, and whenever we raise a ticket, we get...
Read full review of Perforce Delphix »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »
Anonymous User
Assistant Manager at a manufacturing company
My experience with customer support was good. We raise cases with the Perforce Delphix support team, and we receive...
Read full review of Perforce Delphix »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Suresh Vaddi
Senior Engineer at CIBER
If there are issues I update it in a chat and the technical support creates a ticket ID for follow-up. Sometimes they...
Read full review of BlazeMeter »
Gautam Kar
Senior Cloud Performance Engineer at Oracle
Support could be faster.
Read full review of BlazeMeter »
AkashSingh
Senior Product Specialist at Meteonic Innovation Pvt. Ltd.
They're hyperresponsive. They have regular calls to see what exactly we are doing with Klocwork and how we are doing....
Read full review of Klocwork »
Anonymous User
Works
Great and responsive!
Read full review of BlazeMeter »
DheerajMathur
Senior Unix Engineer at a financial services firm
We've never had any issues with the product, therefore we've never had to reach out to technical support. I can't...
Read full review of Perforce Puppet »
AlonKalangel
DevOps Engineer at a manufacturing company
We work with engineers that support Perforce. If they need assistance then they contact Perforce themselves to ask...
Read full review of Perforce QA Wizard Pro [EOL] »
Pranay Mishra
Director - Quality Excellence at a manufacturing company
Vendor support is okay, however, I do not deal directly with them in my current role. During the initial phase when I...
Read full review of Klocwork »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Anonymous User
SCM administrator at a tech company
Technical support for routine issues and tutoring beginners is absolutely the best. They follow up until you are...
Read full review of Helix Core »
Pradeep Krishnan
Information System Manager at Tech Mahindra Limited
The solution’s technical support is very good.
Read full review of Perforce Delphix »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Anonymous User
QA Automation & Perform Lead (C) at Canadian Tire
The technical support is excellent. When we had hiccups during deployment, they responded quickly with effective...
Read full review of BlazeMeter »
Priyanshu k
Release Train Engineer at a tech vendor
I rate customer support a perfect 10 out of 10 based on my recent interactions.
Read full review of Perforce Delphix »
Anonymous User
Technical Consultant at Atgen Software Solutions LLP
We are highly impressed with their technical support and I would give it a 9 out of 10 rating.
Read full review of Perforce Puppet »
Vikram Katta
A VP at a tech vendor
The technical support is very good. I would give them ten out of ten.
Read full review of BlazeMeter »
Anonymous User
Software Chief Engineer at a transportation company
We don't deal with the technical team directly, because we have a service line. So if I have an issue, we report to...
Read full review of Klocwork »
Anonymous User
Works
Their support is pretty good and normally gets back to me within one day. One time, instead of the support rep taking...
Read full review of BlazeMeter »
WaqarTufail
Automation Architect at Aion Digital
The customer service is not available 24/7, which affects its rating. I would rate it as a seven because they respond...
Read full review of BlazeMeter »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
I have used the support from Klocwork. There was a transition time when we started using the solution which was not...
Read full review of Klocwork »

Review 1 of 30

Technical Support

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