The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable. Perfecto is great at executing cross-platform testing. From a carrier perspective, it's all mobile, but we also have web applications. We used to be able to test on Symbian, Windows OS, Android, and iOS. Today, we can go on a big screen and test on Chrome, Firefox, Explorer, and other browsers. My team leverages Perfecto's reporting and analytics. When we start stress testing an application, we can look at all the reporting that comes from that, and we can tell at what part of the day the app is performing better. Our analytics are very important to us. Presentations are important, so it's good to have reports with graphs that show the time of day or how the app was performing for months at a time. We use those reports to screen capture, go with the data, and to show to upper management. We can do a comparison of one version performance to another version of the application or device performance. We utilize Perfecto's cloud-based lab to test across devices, browsers, and OSs. We are a carrier, so we have our devices with different OS versions of devices. Right now, it's mostly just Apple and Androids. Back in the day, they had many different versions of the OS, but the only other thing on top of that is web-based browsers. We don't test Linux, which is an operating system of Windows. We don't use Perfecto's cloud. We use our own devices because we test on only our organization's devices. Unless we do some kind of competitive analysis, it's not really a test; it's just a comparison to see how other solutions compare to ours. The range of open-source technologies that Perfecto supports is great. I have a team of contractors that report to me and do all the testing for our organization, and that team turns over every couple of years. We mostly utilize the in-house automation that is available for anyone who isn't a great programmer. They have support for all these other drivers, and they have something for non-programmers who want to automate their work, which is amazing.
