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Perfecto pros and cons

Vendor: Perforce

4.2 out of 5

23 reviews
88% willing to recommend

Pros & Cons summary

Perfecto offers cross-platform testing on various devices, enhancing software quality with automated testing and detailed reports. Its scalability and cloud-based capabilities reduce IT costs and reliance on physical devices. Features like video execution aid in troubleshooting. However, Perfecto lacks full integration with test tools, shows performance issues with iOS apps, and needs improvements in accessibility and monitoring. Additionally, test execution flakiness and cloud lab responsiveness require improvement.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Perfecto supports a wide range of devices, allowing comprehensive testing across all operating system versions.

Automated testing is highly valued for its ability to streamline processes and accommodate frequent updates.

The video execution feature enables teams to view and analyze errors from beginning to end, enhancing the debug process.

Cross-platform testing is robust, offering seamless execution across multiple devices without connectivity issues.

Perfecto's mobile testing capabilities reduce the need for physical devices, facilitating offshore work and cutting infrastructure costs.

CONS

Integration with other test management tools is incomplete, particularly with HPLM, Micro Focus, or Microsoft Azure.

Performance issues need improvement, especially for web testing and mobile testing speed.

Onsite integration with JIRA is not currently supported, which presents a challenge for those using it.

Accessibility testing remains manual, with no built-in capability for iOS, requiring cumbersome engineering efforts.

There is a need for automation in listing available devices, as this currently requires a manual process.

Perfecto Pros review quotes

Test Lead at a tech services company with 10,001+ employees

Jan 21, 2016

Customer Service: It's been 100%. Technical Support: It's been 100%.

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reviewer1042698

Responsible for Test Management at a tech services company with 10,001+ employees

Nov 18, 2019

The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system.

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reviewer1322280

Regional Head Customer Experience at a financial services firm with 10,001+ employees

Apr 13, 2020

The most valuable feature is automated testing.

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Prin IT Bus Systems Analyst at a healthcare company with 10,001+ employees

Feb 10, 2021

One of the good things about Perfecto is the scalability that it provides.

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reviewer1639674

IT Quality Control at a insurance company with 10,001+ employees

Feb 28, 2023

The reporting feature is really tough to find in some of the other products that are competitors. Having your CITB type dashboard, where we can see the test results and see recordings of each test that passed or failed, is probably one of the distinguishing aspects of Perfecto.

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Systems Engineer at a financial services firm with 10,001+ employees

Jun 8, 2022

There are a whole bunch of things that I like about the solution, but I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. The reports are very detailed.

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Kristina Bogojevska

Product Manager at a manufacturing company with 10,001+ employees

Jun 12, 2022

Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot.

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Senior Automation Engineer at RBC

Jul 30, 2022

The quality of our software has improved since we implemented this solution.

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reviewer1928844

Director, QE Automation & Analytics at a financial services firm with 10,001+ employees

Jul 31, 2022

In terms of Perfecto's ability to perform cross-platform testing, I would rate it a ten out of ten.

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AG

Project Manager at a financial services firm with 10,001+ employees

Aug 1, 2022

In terms of cross-platform testing, they offer all of it, every device available in the market. It covers real scenarios that mimic production so that we don't miss out on any devices that our clients might be using to run the applications we develop. It's been great and very helpful.

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Show 10 more reviews (out of 21)

Perfecto Cons review quotes

Test Lead at a tech services company with 10,001+ employees

Jan 21, 2016

In iOS, it needs improvements with some limitations.

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reviewer1042698

Responsible for Test Management at a tech services company with 10,001+ employees

Nov 18, 2019

It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure.

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reviewer1322280

Regional Head Customer Experience at a financial services firm with 10,001+ employees

Apr 13, 2020

We have had some issues with performance, which is something that should be improved.

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Free Report: Perfecto Reviews and More

Learn what your peers think about Perfecto. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,873 professionals have used our research since 2012.

Prin IT Bus Systems Analyst at a healthcare company with 10,001+ employees

Feb 10, 2021

It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution.

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reviewer1639674

IT Quality Control at a insurance company with 10,001+ employees

Feb 28, 2023

Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI.

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Systems Engineer at a financial services firm with 10,001+ employees

Jun 8, 2022

I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have.

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Kristina Bogojevska

Product Manager at a manufacturing company with 10,001+ employees

Jun 12, 2022

If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us.

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Senior Automation Engineer at RBC

Jul 30, 2022

The monitoring features, in particular network traffic monitoring, could be improved.

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reviewer1928844

Director, QE Automation & Analytics at a financial services firm with 10,001+ employees

Jul 31, 2022

I would like to see the inclusion of machine learning features. If we can have that, it will be a better tool.

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AG

Project Manager at a financial services firm with 10,001+ employees

Aug 1, 2022

I'm hoping that Perfecto will come up with browser testing as well because it would be easier to access it.

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Show 10 more reviews (out of 21)

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