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Perfecto pros and cons

Vendor: Perforce

4.2 out of 5

23 reviews
88% willing to recommend

Pros & Cons summary

Perfecto offers cross-platform testing on various devices, enhancing software quality with automated testing and detailed reports. Its scalability and cloud-based capabilities reduce IT costs and reliance on physical devices. Features like video execution aid in troubleshooting. However, Perfecto lacks full integration with test tools, shows performance issues with iOS apps, and needs improvements in accessibility and monitoring. Additionally, test execution flakiness and cloud lab responsiveness require improvement.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Perfecto supports a wide range of devices, allowing comprehensive testing across all operating system versions.

Automated testing is highly valued for its ability to streamline processes and accommodate frequent updates.

The video execution feature enables teams to view and analyze errors from beginning to end, enhancing the debug process.

Cross-platform testing is robust, offering seamless execution across multiple devices without connectivity issues.

Perfecto's mobile testing capabilities reduce the need for physical devices, facilitating offshore work and cutting infrastructure costs.

CONS

Integration with other test management tools is incomplete, particularly with HPLM, Micro Focus, or Microsoft Azure.

Performance issues need improvement, especially for web testing and mobile testing speed.

Onsite integration with JIRA is not currently supported, which presents a challenge for those using it.

Accessibility testing remains manual, with no built-in capability for iOS, requiring cumbersome engineering efforts.

There is a need for automation in listing available devices, as this currently requires a manual process.

Perfecto Pros review quotes

Product Manager, Device Integration at a comms service provider with 10,001+ employees

Aug 2, 2022

The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable.

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Roland Castelino

QA Lead at BMO Financial

Aug 4, 2022

Perfecto has affected our software quality in a good way. It has allowed us to execute on-demand and on-choice. We also track the number of issues that we find in the product. Every single day, we tag the issues that we found. For example, if something was found by automation, that means it was found by a Perfecto execution. Over time, we realized the real value in tracking those numbers. We can see now that we have clearly been finding issues earlier. It has allowed us to catch our defects earlier, thus improving the quality of our applications.

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MB

Michael Bujokas

Manager and Platform Lead, Canadian Digital Banking at BMO

Aug 3, 2022

The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video.

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AG

Project Manager at a financial services firm with 10,001+ employees

Aug 1, 2022

In terms of cross-platform testing, they offer all of it, every device available in the market. It covers real scenarios that mimic production so that we don't miss out on any devices that our clients might be using to run the applications we develop. It's been great and very helpful.

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Senior Automation Engineer at RBC

Jul 30, 2022

The quality of our software has improved since we implemented this solution.

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Rodrigo Candido Costa

Software Quality and Automation Specialist at PRIME CONTROL

Oct 31, 2022

I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking.

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reviewer1963857

Head of Quality at a comms service provider with 1,001-5,000 employees

Sep 18, 2022

It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time.

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reviewer1928844

Director, QE Automation & Analytics at a financial services firm with 10,001+ employees

Jul 31, 2022

In terms of Perfecto's ability to perform cross-platform testing, I would rate it a ten out of ten.

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Kristina Bogojevska

Product Manager at a manufacturing company with 10,001+ employees

Jun 12, 2022

Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot.

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Systems Engineer at a financial services firm with 10,001+ employees

Jun 8, 2022

There are a whole bunch of things that I like about the solution, but I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. The reports are very detailed.

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Perfecto Cons review quotes

Product Manager, Device Integration at a comms service provider with 10,001+ employees

Aug 2, 2022

We don't use Perforce's BlazeMeter with Perfecto. From my perspective, it's not really relevant.

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Roland Castelino

QA Lead at BMO Financial

Aug 4, 2022

One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area.

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MB

Michael Bujokas

Manager and Platform Lead, Canadian Digital Banking at BMO

Aug 3, 2022

We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely.

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Free Report: Perfecto Reviews and More

Learn what your peers think about Perfecto. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,244 professionals have used our research since 2012.

AG

Project Manager at a financial services firm with 10,001+ employees

Aug 1, 2022

I'm hoping that Perfecto will come up with browser testing as well because it would be easier to access it.

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Senior Automation Engineer at RBC

Jul 30, 2022

The monitoring features, in particular network traffic monitoring, could be improved.

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Rodrigo Candido Costa

Software Quality and Automation Specialist at PRIME CONTROL

Oct 31, 2022

It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated.

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reviewer1963857

Head of Quality at a comms service provider with 1,001-5,000 employees

Sep 18, 2022

There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively.

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reviewer1928844

Director, QE Automation & Analytics at a financial services firm with 10,001+ employees

Jul 31, 2022

I would like to see the inclusion of machine learning features. If we can have that, it will be a better tool.

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Kristina Bogojevska

Product Manager at a manufacturing company with 10,001+ employees

Jun 12, 2022

If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us.

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Systems Engineer at a financial services firm with 10,001+ employees

Jun 8, 2022

I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have.

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