Perfecto vs SmartBear TestComplete comparison

Why PeerSpot?

Perforce and SmartBear are both solutions in the Test Automation Tools category. Perforce is ranked #21, while SmartBear is ranked #6 with an average rating of 8.5. Perforce holds a 2.3% mindshare in TAt, compared to SmartBear’s 5.3% mindshare. Additionally, 88% of Perforce users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.

Perfecto

Read 23 Perfecto reviews

5,605 Views
2,578 Comparison Views

88% willing to recommend

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

9,265 Views
6,486 Comparison Views

87% willing to recommend

Perfecto

SmartBear TestComplete

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 15, 2024

SmartBear TestComplete and Perfecto compete in the field of software testing tools, each excelling in different areas. While SmartBear TestComplete offers strong desktop testing features, Perfecto leads in cloud-based mobile testing efficiency.

Features: SmartBear TestComplete provides a robust Object Browser, versatile script creation abilities, and extensive programming language support, enhancing its desktop testing adaptability. It integrates data-driven testing, ideal for testers who prefer flexibility in testing. Perfecto shines in cross-platform and mobile testing arenas, emphasizing cloud-based solutions with broad device coverage. User reviews highlight Perfecto's efficiency in enhancing mobile testing through its comprehensive device range and cloud capabilities.

Room for Improvement: TestComplete experiences challenges with web and mobile testing frameworks, struggling to handle dynamic web elements efficiently. Scalability and integration with virtual environments also need enhancement. Perfecto could improve its real-time interaction and performance on cloud devices. Additionally, Perfecto's analytics and reporting are functional but may require refinement for more advanced analytics and integrations.

Ease of Deployment and Customer Service: TestComplete appeals to enterprises seeking on-premises deployment, while Perfecto offers flexible cloud-based deployment for distributed teams. Customer service experiences for TestComplete vary widely, indicating potential improvements in responsiveness. Perfecto provides prompt service but may face complexities in integration scenarios, requiring a proactive approach.

Pricing and ROI: TestComplete's various licensing models cater to different needs, but its pricing is seen as high by some, despite being considered cost-effective for its features. Perfecto offers competitive pricing, especially favorable for large-scale mobile testing in secure environments. User feedback suggests Perfecto delivers better value relative to its competitors, balancing cost with robust testing capabilities.

To learn more, read our detailed Perfecto vs. SmartBear TestComplete Report (Updated: September 2026).

Buyer's Guide

Perfecto vs. SmartBear TestComplete

September 2026

Download the complete report

Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Perfecto

Ranking in Functional Testing Tools

20th

Ranking in Test Automation Tools

21st

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Performance Testing Tools (13th), Mobile App Testing Tools (6th)

SmartBear TestComplete

Ranking in Functional Testing Tools

7th

Ranking in Test Automation Tools

6th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Regression Testing Tools (5th)

Mindshare comparison

As of September 2026, in the Test Automation Tools category, the mindshare of Perfecto is 2.3%, down from 2.5% compared to the previous year. The mindshare of SmartBear TestComplete is 5.3%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Automation Tools Mindshare Distribution
Product	Mindshare (%)
SmartBear TestComplete	5.3%
Perfecto	2.3%
Other	92.4%

Test Automation Tools

Featured Reviews

Rodrigo Candido Costa

Software Quality and Automation Specialist at PRIME CONTROL

The solution saves us money because the cost of each license is 10 times lower than what we would spend to maintain infrastructure here

Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device. We can interact with the code in the debugging tool, but we cannot directly click on the element on the screen or send other kinds of inputs to the device. This is possible with other tools. Also, it would be nice if there were some kind of API to get a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature was automated.

Read full review

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is automated testing."

"We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices."

"We have seen the biggest improvement in cost savings, initially saving $2.6 million a year just on roaming charges."

"Overall, it has helped massively to speed up our testing efforts and not just from a device point of view."

"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment."

"The reporting feature is really tough to find in some of the other products that are competitors. Having your CITB type dashboard, where we can see the test results and see recordings of each test that passed or failed, is probably one of the distinguishing aspects of Perfecto."

"When the scripts are stable, Perfecto is awesome."

"In terms of Perfecto's ability to perform cross-platform testing, I would rate it a ten out of ten."

More Perfecto pros

"The reporting is ready to use and doesn't require any setup."

"We already have the UI smoke test and have integrated to our build system, which runs each day for multiple versions of the product and saves us a lot of time."

"Using TestComplete I was able to immediately (after installation) begin coding regression tests for available functionality."

"The initial setup is pretty easy and it's quick to deploy."

"If a company has an ecosystem and they need to automate the web, desktop, or mobile, then TestComplete is the right tool."

"The most valuable feature is the integration with Azure DevOps, as we can use it to integrate everything that we are running in the test automation tool, which is linked directly to the test cases."

"I changed because I did not have any solutions as close to the real thing as this."

"The solution's most valuable aspect is how easy it is to create tests."

More SmartBear TestComplete pros

Cons

"It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure."

"It is slow compared to physical device testing. The interactive speed could be improved."

"I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have."

"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated."

"Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device."

"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."

"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."

"The monitoring features, in particular network traffic monitoring, could be improved."

More Perfecto cons

"During the distribution of our regression test cases, the control IDs are not always recognized correctly."

"The integration tools could be better."

"Implementation of screen recording during testing (video recording)."

"The solution doesn't have a very flexible pricing model."

"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."

"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."

"Memory consumption Speed of interaction with controls Sets of prepared libraries like asserts Templates of tests from scratch"

"Right now, in terms of recording and scripting the solution is not user-friendly."

More SmartBear TestComplete cons

Pricing and Cost Advice

"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."

"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."

"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."

"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."

"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."

"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."

"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."

"It's definitely on the higher end of prices for this type of service."

More Perfecto pricing and cost advice

"The pricing is a little above average — it could be lower."

"The licensing costs are in the range of $1,000 to $3,000."

"It comes with a high cost."

"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."

"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."

"The price is less, compared to other products, such as QTP."

"Our ROI is about $10,000 a year."

"The product is becoming more and more expensive."

More SmartBear TestComplete pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Test Automation Tools solutions are best for your needs.

See recommendations

913,806 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

12%

Outsourcing Company

11%

Healthcare Company

Manufacturing Company

13%

Outsourcing Company

11%

Financial Services Firm

10%

Construction Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	1
Large Enterprise	23

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	19
Large Enterprise	32

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for SmartBear TestComplete?

I am not involved in pricing or licensing; our management team handles these aspects.

See all answers

What needs improvement with SmartBear TestComplete?

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...

See all answers

What is your primary use case for SmartBear TestComplete?

We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.

See all answers

Comparisons

BrowserStack vs Perfecto

Compared 8% of the time

Sauce Labs vs Perfecto

Compared 8% of the time

OpenText Functional Testing vs Perfecto

Compared 7% of the time

OpenText Core Performance Engineering (LoadRunner Cloud) vs Perfecto

Compared 6% of the time

OpenText Enterprise Performance Engineering (LoadRunner Enterprise) vs Perfecto

Compared 5% of the time

More Perfecto Competitors

Tricentis Tosca vs SmartBear TestComplete

Compared 13% of the time

OpenText Functional Testing vs SmartBear TestComplete

Compared 8% of the time

Eggplant Test vs SmartBear TestComplete

Compared 7% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 6% of the time

Katalon Studio vs SmartBear TestComplete

Compared 2% of the time

More SmartBear TestComplete Competitors

Product Reports

Buyer's Guide

Perfecto

September 2026

Download Perfecto product report

Buyer's Guide

SmartBear TestComplete

August 2026

Download SmartBear TestComplete product report

Also Known As

Perfecto Mobile, Perfecto Web

No data available

Overview

Perfecto is a cloud-based testing platform that supports automated and manual testing processes across many devices and operating systems, facilitating cross-platform and real-time data access. Users experience seamless testing integrations, although improvements are sought in some areas.

Perfecto provides extensive mobile testing capabilities across iOS, Android, and more, with automation and enhanced reporting options such as video recordings. While it excels with Appium and Selenium integration for cross-platform consistency and CI Dashboard features, it faces challenges in iOS web testing and hybrid apps. Users indicate the need for better integration with test management tools, dashboard metrics improvements, and machine learning features. Cloud device response times and UI interactions could benefit from performance enhancements, while users desire longer report history and API automation advancements.

What are Perfecto's most important features?

Cloud-based Architecture: Access a vast array of devices and OS versions for testing scalability.
Automation: Supports Selenium and Appium for streamlined testing processes.
Enhanced Reporting: Offers video recordings to help validate tests thoroughly.
Cross-platform Testing: Execute tests across multiple platforms efficiently.
Real-time Data Access: Monitor tests via CI Dashboard and Live Stream.

What benefits or ROI can users expect from reviews?

Increased Device Availability: Quickly access the newest devices and software updates.
Improved Testing Speed: Allow faster test execution and feedback loops.
Scalability: Easily scale up or down with cloud-based resources.
Enhanced Productivity: Automate tests and streamline reporting for efficiency.

Perfecto has broad applications in industries such as retail, finance, and technology, where secure and scalable testing is critical. Organizations employ it in both private and public cloud environments for mobile, web, and API testing. Its ability to provide extensive device coverage and integration into existing CI/CD processes makes it integral for ensuring reliable mobile app performance and compatibility across platforms.

Perforce

SmartBear TestComplete offers automation testing across desktop, web, and mobile platforms with robust object identification and cross-browser compatibility. It features seamless integration with CI tools and supports diverse tech stacks, enhancing efficiency through modular testing and data-driven capabilities.

SmartBear TestComplete is known for its Object Browser and Object Spy, providing deep inspection and interaction within applications. It supports third-party tool integration, particularly CI platforms, enhancing testing consistency through name mapping and modular testing. Despite its high pricing and need for enhancement in COM and ActiveX support and mobile testing, it offers record-and-playback features, self-healing capabilities, and cross-browser compatibility, making it a choice for regression and automation. Users leverage it for testing in environments including Windows, with exploration into a Flutter-based mobile context. Improvements are desired in object mapping, headless testing, and programming language support, while challenges exist in UI usability and virtual machine licensing.

What are the key features of SmartBear TestComplete?

Object Browser and Object Spy: Provides deep inspection and interaction capabilities within applications.
Integration Support: Seamlessly works with third-party tools and CI platforms.
Record-and-Playback: Simplifies test creation and execution.
Data-Driven Testing: Enhances testing processes by using varied data inputs.
Self-Healing: Offers resilience in automated tests upon changes.
Cross-Browser Compatibility: Supports testing across different browsers effectively.

What benefits do users highlight in reviews?

Efficiency: Streamlines testing processes and reduces manual effort.
Consistency: Promotes uniform testing practices through modular approaches.
Diverse Tech Stack Support: Accommodates a wide range of programming languages.
CI/CD Pipeline Compatibility: Enhances integration and testing in CI/CD workflows.

SmartBear TestComplete is implemented in industries requiring comprehensive testing solutions, including those performing regression and functionality testing across platforms. Its integration and behavior automation support CI/CD pipelines, while desktop, web, and mobile applications are tested for UI automation and backend database functionality, showing its adaptability to industry-specific needs.

SmartBear

Sample Customers

Virgin Media, Paychex, Rabobank, R+V, Discover

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Buyer's Guide

Perfecto vs. SmartBear TestComplete

September 2026

Free Report: Perfecto vs. SmartBear TestComplete

Find out what your peers are saying about Perfecto vs. SmartBear TestComplete and other solutions. Updated: September 2026.

DOWNLOAD NOW

913,806 professionals have used our research since 2012.

See our Perfecto vs. SmartBear TestComplete report.

See our list of best Test Automation Tools vendors and best Functional Testing Tools vendors.

We monitor all Test Automation Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.