Perfecto vs SmartBear TestComplete comparison

Perforce and SmartBear are both solutions in the Test Automation Tools category. Perforce is ranked #22, while SmartBear is ranked #6 with an average rating of 8.0. Perforce holds a 2.4% mindshare in TAt, compared to SmartBear’s 5.9% mindshare. Additionally, 88% of Perforce users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.

Perfecto

Read 23 Perfecto reviews

3,665 Views
1,429 Comparison Views

88% willing to recommend

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

4,146 Views
3,151 Comparison Views

87% willing to recommend

Perfecto

SmartBear TestComplete

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Executive SummaryUpdated on Dec 15, 2024

SmartBear TestComplete and Perfecto compete in the field of software testing tools, each excelling in different areas. While SmartBear TestComplete offers strong desktop testing features, Perfecto leads in cloud-based mobile testing efficiency.

Features: SmartBear TestComplete provides a robust Object Browser, versatile script creation abilities, and extensive programming language support, enhancing its desktop testing adaptability. It integrates data-driven testing, ideal for testers who prefer flexibility in testing. Perfecto shines in cross-platform and mobile testing arenas, emphasizing cloud-based solutions with broad device coverage. User reviews highlight Perfecto's efficiency in enhancing mobile testing through its comprehensive device range and cloud capabilities.

Room for Improvement: TestComplete experiences challenges with web and mobile testing frameworks, struggling to handle dynamic web elements efficiently. Scalability and integration with virtual environments also need enhancement. Perfecto could improve its real-time interaction and performance on cloud devices. Additionally, Perfecto's analytics and reporting are functional but may require refinement for more advanced analytics and integrations.

Ease of Deployment and Customer Service: TestComplete appeals to enterprises seeking on-premises deployment, while Perfecto offers flexible cloud-based deployment for distributed teams. Customer service experiences for TestComplete vary widely, indicating potential improvements in responsiveness. Perfecto provides prompt service but may face complexities in integration scenarios, requiring a proactive approach.

Pricing and ROI: TestComplete's various licensing models cater to different needs, but its pricing is seen as high by some, despite being considered cost-effective for its features. Perfecto offers competitive pricing, especially favorable for large-scale mobile testing in secure environments. User feedback suggests Perfecto delivers better value relative to its competitors, balancing cost with robust testing capabilities.

To learn more, read our detailed Perfecto vs. SmartBear TestComplete Report (Updated: September 2025).

Buyer's Guide

Perfecto vs. SmartBear TestComplete

September 2025

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Perfecto

Ranking in Functional Testing Tools

15th

Ranking in Test Automation Tools

22nd

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Performance Testing Tools (16th), Mobile App Testing Tools (4th)

SmartBear TestComplete

Ranking in Functional Testing Tools

9th

Ranking in Test Automation Tools

6th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Regression Testing Tools (5th)

Mindshare comparison

As of October 2025, in the Test Automation Tools category, the mindshare of Perfecto is 2.4%, down from 2.8% compared to the previous year. The mindshare of SmartBear TestComplete is 5.9%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Automation Tools Market Share Distribution
Product	Market Share (%)
SmartBear TestComplete	5.9%
Perfecto	2.4%
Other	91.7%

Test Automation Tools

Featured Reviews

Rodrigo Candido Costa

Software Quality and Automation Specialist at PRIME CONTROL

The solution saves us money because the cost of each license is 10 times lower than what we would spend to maintain infrastructure here

Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device. We can interact with the code in the debugging tool, but we cannot directly click on the element on the screen or send other kinds of inputs to the device. This is possible with other tools. Also, it would be nice if there were some kind of API to get a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature was automated.

Read full review

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system."

"We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices."

"One of the good things about Perfecto is the scalability that it provides."

"The quality of our software has improved since we implemented this solution."

"The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video."

"I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking."

"It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time."

"Perfecto has affected our software quality in a good way. It has allowed us to execute on-demand and on-choice. We also track the number of issues that we find in the product. Every single day, we tag the issues that we found. For example, if something was found by automation, that means it was found by a Perfecto execution. Over time, we realized the real value in tracking those numbers. We can see now that we have clearly been finding issues earlier. It has allowed us to catch our defects earlier, thus improving the quality of our applications."

More Perfecto pros

"The ability to run a whole suite of tests automatically (which we did overnight)."

"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."

"You can record your actions and play them back later."

"The solution is great as a record and playback tool. It also has valuable regression testing."

"When compared to other tools, it is very simple."

"TestComplete is simple, it's a very easy-to-use tool."

"Selenium integration."

"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."

More SmartBear TestComplete pros

Cons

"The monitoring features, in particular network traffic monitoring, could be improved."

"If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us."

"I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have."

"It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure."

"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."

"One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area."

"Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us."

"It is slow compared to physical device testing. The interactive speed could be improved."

More Perfecto cons

"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."

"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."

"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."

"The integration tools could be better."

"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."

"The learning curve of the solution's user interface is a little high for new users."

"The licensing costs are a little bit high and should be reduced."

"Right now, the product only supports Windows."

More SmartBear TestComplete cons

Pricing and Cost Advice

"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."

"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."

"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."

"This is an expensive solution compared to others, by 30% to 40%."

"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."

"It's definitely on the higher end of prices for this type of service."

"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."

"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."

More Perfecto pricing and cost advice

"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."

"The option we chose was around $2,000 USD."

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."

"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."

"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."

"The licensing costs are in the range of $1,000 to $3,000."

"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."

"We have a TestComplete 12 license."

More SmartBear TestComplete pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

16%

Manufacturing Company

Healthcare Company

Computer Software Company

18%

Manufacturing Company

15%

Financial Services Firm

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	1
Large Enterprise	23

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	20
Large Enterprise	32

Questions from the Community

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What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

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What is your experience regarding pricing and costs for SmartBear TestComplete?

I am not involved in pricing or licensing; our management team handles these aspects.

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What needs improvement with SmartBear TestComplete?

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...

See all answers

Comparisons

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Compared 31% of the time

Sauce Labs vs Perfecto

Compared 20% of the time

Appium vs Perfecto

Compared 12% of the time

LambdaTest vs Perfecto

Compared 6% of the time

Eggplant Test vs Perfecto

Compared 4% of the time

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Tricentis Tosca vs SmartBear TestComplete

Compared 20% of the time

OpenText Functional Testing vs SmartBear TestComplete

Compared 11% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 8% of the time

Katalon Studio vs SmartBear TestComplete

Compared 7% of the time

Eggplant Test vs SmartBear TestComplete

Compared 7% of the time

More SmartBear TestComplete Competitors

Product Reports

Buyer's Guide

Perfecto

September 2025

Download Perfecto product report

Buyer's Guide

SmartBear TestComplete

September 2025

Download SmartBear TestComplete product report

Also Known As

Perfecto Mobile, Perfecto Web

No data available

Overview

Perfecto is a cloud-based mobile app testing tool that is designed to help test applications on different operating systems and devices. The solution lets users automate processes related to advanced test scenarios and access browser versions and devices according to individual requirements. With Perfecto’s smart test execution capabilities, teams can manage testing across web and mobile platforms using a single script, conduct parallel testing for large test suites, and design advanced user-based test scenarios to accelerate app release cycles. The solution is also helpful for IT departments, providing insights into biometrics, device vitals, audio injection, network throttling, packet loss, and rotation data to meet desired end-user conditions that align with business priorities.

Perfecto Features

Perfecto has many valuable key features. Some of the most useful ones include:

Live Stream analysis
Reporting/analytics
Activity dashboard
Action-word testing
Bug tracking
Debugging
BDD & codeless automation
Model-based testing
Real-time monitoring
Role-based permissions
User management
Test failure analysis
Real user simulation

Perfecto Benefits

There are many benefits to implementing Perfecto. Some of the biggest advantages the solution offers include:

Streamlined test creation: When you use Perfecto, test creation is easy for your teams. Testing frameworks, like Appium, allows you to scale automated test scripts without any issues.

Scalable test execution: Perfecto enables you to accelerate your mobile app testing and is elastically-scaled with no single point of failure, so you can get the testing cadence you need. In addition, the solution makes it possible for you to execute tests from within IDEs as well as through CI servers like Jenkins.

Superior application quality for mobile: By using Perfecto, you can maximize continuous testing and shift quality by combining the solution with BlazeMeter. Together, these two solutions can help you measure mobile user experience, produce high-quality test data on demand, and create realistic mock services.

AI-driven test automation dashboards: The solution’s unique dashboards and heatmaps give you high-level visibility with timelines and trends.

Cloud-based lab: Perfecto’s Smart Testing Lab gives you the tools you need to quickly test your mobile app against thousands of permutations.

Reviews from Real Users

Perfecto is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has fantastic testing, reporting, and automation capabilities.

Roland C., QA Lead at BMO Financial, says, “The most valuable would be their Live Stream analysis, where I can see the live analysis of all the executions on a single device or multiple devices as well as track them. The live analysis and reporting would be the single most valuable feature.”

Andy B., Systems Engineer at a financial services firm, writes, “I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. Perfecto is excellent when it comes to executing cross-platform testing.”

A Director, QE Automation & Analytics at a financial services firm, says, “The most valuable feature is cloud-based automation and testing.”

Another PeerSpot reviewer, Kristina B., Product Manager at a manufacturing company, states, “The solution allows us to do seamless cross-platform testing, saves time, and comes with excellent customer service.”

Perforce

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

SmartBear

Sample Customers

Virgin Media, Paychex, Rabobank, R+V, Discover

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Buyer's Guide

Perfecto vs. SmartBear TestComplete

September 2025

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