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SmartBear TestComplete pros and cons

Vendor: SmartBear

3.8 out of 5

76 reviews
87% willing to recommend

Pros & Cons summary

SmartBear TestComplete offers cross-platform automation for web and UNIX, integrating with Delphi, C#, and Java. It supports Azure DevOps for continuous integration and deployment. Users can automate desktop, browser, and API testing using Python and JavaScript, though error handling is limited. Pricing is high, and it lacks native Git integration. Cross-browser compatibility issues with Edge and Chrome, stability problems, and challenging test logs are drawbacks for tech buyers.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SmartBear TestComplete offers cross-platform automation capabilities, including web, UNIX, and other systems.

It provides integration with Azure DevOps for continuous integration and deployment.

The tool is known for its ease of maintenance, with features like self-healing, which reduce the need for ongoing upkeep.

TestComplete supports various programming languages, making it easy to manage projects with libraries in Python, JavaScript, and C#.

SmartBear TestComplete has strong reporting capabilities and allows for scalable test suite creation and execution.

CONS

SmartBear TestComplete faces challenges with stability and occasional crashes, affecting reliability during usage.

Error handling and API testing features require significant improvement to enhance test management.

Integration issues are present, notably with Jenkins, Git, and other test management tools, limiting seamless workflow processes.

The pricing of SmartBear TestComplete is high, posing a constraint for potential users seeking cost-effective options.

The TestComplete Executor log file is difficult to read when large, complicating test log analysis for users.

SmartBear TestComplete Pros review quotes

QA Automation Lead at a tech services company with 501-1,000 employees

Aug 24, 2017

It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.

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Software Developer at a retailer with 1,001-5,000 employees

Aug 24, 2017

The ability to run a whole suite of tests automatically (which we did overnight).

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DV

Test Automation Lead/Consultant at Aspire Systems

Oct 17, 2018

Test items, project variables helps in managing automation suite and scheduling execution.

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SmartBear TestComplete

Free Report: SmartBear TestComplete Reviews and More

Learn what your peers think about SmartBear TestComplete. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

Senior QA & Test Manager, Head of Test Automation at a tech services company with 501-1,000 employees

Aug 25, 2017

Selenium integration.

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JM

Senior Automation Test Analyst at a tech vendor with 10,001+ employees

Jul 21, 2017

It allows us to test both desktop and web applications.

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HM

QA Manager at a computer software company with 201-500 employees

Jul 27, 2017

I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers.

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Test Automation Engineer at a energy/utilities company with 10,001+ employees

Jul 27, 2017

Runs in different remote machines. We have multiple versions of the software being tested.

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JD

Principal QA Engineer at Capco

Aug 22, 2017

TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications.

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AO

QA Team Manager at Mer Telemanagement Solutions Ltd

Nov 30, 2020

The database checkpoints detect problems which are difficult for a human resource to find.

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reviewer1202277

Consultant at a tech services company with 1-10 employees

Oct 6, 2019

The most valuable feature is the integration with Azure DevOps.

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Show 10 more reviews (out of 38)

SmartBear TestComplete Cons review quotes

QA Automation Lead at a tech services company with 501-1,000 employees

Aug 24, 2017

The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools.

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Software Developer at a retailer with 1,001-5,000 employees

Aug 24, 2017

We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses.

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DV

Test Automation Lead/Consultant at Aspire Systems

Oct 17, 2018

Increased performance with less memory and CPU usage.

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SmartBear TestComplete

Free Report: SmartBear TestComplete Reviews and More

Learn what your peers think about SmartBear TestComplete. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

Senior QA & Test Manager, Head of Test Automation at a tech services company with 501-1,000 employees

Aug 25, 2017

Error handling features in the tool are a little limited.

Read full review

JM

Senior Automation Test Analyst at a tech vendor with 10,001+ employees

Jul 21, 2017

It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing).

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HM

QA Manager at a computer software company with 201-500 employees

Jul 27, 2017

The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT.

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Test Automation Engineer at a energy/utilities company with 10,001+ employees

Jul 27, 2017

Product is not stable enough and it crashes often.

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JD

Principal QA Engineer at Capco

Aug 22, 2017

TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services.

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AO

QA Team Manager at Mer Telemanagement Solutions Ltd

Nov 30, 2020

Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.

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reviewer1202277

Consultant at a tech services company with 1-10 employees

Oct 6, 2019

What is currently missing from this solution is better support for mobile testing.

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Show 10 more reviews (out of 38)

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Product Categories

Product Categories

Test Automation Tools

Functional Testing Tools

Regression Testing Tools

Popular Comparisons

Popular Comparisons

Tricentis Tosca vs SmartBear TestComplete

OpenText Functional Testing vs SmartBear TestComplete

Katalon Studio vs SmartBear TestComplete

BrowserStack vs SmartBear TestComplete

Eggplant Test vs SmartBear TestComplete

BlazeMeter vs SmartBear TestComplete

Sauce Labs vs SmartBear TestComplete

Perfecto vs SmartBear TestComplete

Ranorex Studio vs SmartBear TestComplete

Selenium HQ vs SmartBear TestComplete

Worksoft Certify vs SmartBear TestComplete

UiPath Test Cloud vs SmartBear TestComplete

Testim vs SmartBear TestComplete

LambdaTest vs SmartBear TestComplete

Qt Squish vs SmartBear TestComplete

See all alternatives

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