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Parasoft SOAtest vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Parasoft SOAtest streamlines web services and API test automation, offering high ROI and efficiency despite missing testing metrics.
Sentiment score
6.8
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
We found Parasoft SOAtest to be quick in building up test patterns, allowing us to create complex tests efficiently.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
 

Customer Service

Sentiment score
7.8
Parasoft SOAtest is praised for responsive, knowledgeable customer service, though minor delays occur in complex, regional communication issues.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
 

Scalability Issues

Sentiment score
6.9
Parasoft SOAtest scales well but requires improvements for memory and performance in large or cloud-based test scenarios.
Sentiment score
7.4
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
 

Stability Issues

Sentiment score
7.2
Parasoft SOAtest is generally stable, though Eclipse-based memory demands may affect less powerful systems; support is efficient.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
 

Room For Improvement

Parasoft SOAtest needs UI improvements, better tool integration, more documentation, and offers limited WebUI testing with high costs.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
It did not support enough of the protocols or cryptography formats we needed, which led us to create our own solutions.
In terms of improvements for Parasoft SOAtest, some features could be added or perhaps existing areas could be improved, such as lowering prices.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
 

Setup Cost

Parasoft SOAtest offers powerful features and long-term benefits despite a complex, costly pricing model requiring careful planning and support.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
Parasoft SOAtest is expensive, but it was acquired because the company was dissatisfied with Quick Test Pro.
 

Valuable Features

Parasoft SOAtest enhances functional testing with extensive protocol support, automation, and versatile scripting for efficient webservice and API testing.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
Parasoft SOAtest improves the quality of the application, increases security and security compliance, and it is a cost-effective tool.
Parasoft SOAtest is very good at ensuring tests don't pass or fail until they genuinely pass or fail.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
 

Categories and Ranking

Parasoft SOAtest
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
16th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Static Application Security Testing (SAST) (19th), API Testing Tools (10th)
SmartBear TestComplete
Ranking in Functional Testing Tools
9th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th)
 

Mindshare comparison

As of August 2025, in the Test Automation Tools category, the mindshare of Parasoft SOAtest is 0.5%, up from 0.4% compared to the previous year. The mindshare of SmartBear TestComplete is 5.9%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Nghiêm Phương - PeerSpot reviewer
Quality and security improvements drive user satisfaction
We have many customers, but with Parasoft SOAtest, we just focus on .NET, Java, and PHP protocols and message formats. For deployment, it runs on-premise with Parasoft SOAtest. The transition from manual testing can be challenging, and it's the first time they're using automation testing with Parasoft SOAtest. For the tool itself, Parasoft SOAtest, I would rate it as great with an overall rating of 10 out of 10.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
17%
Computer Software Company
10%
University
6%
Computer Software Company
18%
Manufacturing Company
16%
Financial Services Firm
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Parasoft SOAtest?
Since the solution has both command line and automation options, it generates good reports.
What is your experience regarding pricing and costs for Parasoft SOAtest?
Parasoft SOAtest is expensive, but it was acquired because the company was dissatisfied with Quick Test Pro. The new management does not want subscription tools around, aiming for scripted tests us...
What needs improvement with Parasoft SOAtest?
In terms of improvements for Parasoft SOAtest, some features could be added or perhaps existing areas could be improved, such as lowering prices.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

SOAtest
No data available
 

Overview

 

Sample Customers

Charter Communications, Sabre, Caesars Entertainment, Charles Schwab, ING, Intel, Northbridge Financial, Capital Services, WoodmenLife
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Parasoft SOAtest vs. SmartBear TestComplete and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.