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SmartBear TestComplete vs Testim comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Test Automation Tools
5th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (4th)
Testim
Ranking in Functional Testing Tools
11th
Ranking in Test Automation Tools
7th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 5.0%, down from 5.2% compared to the previous year. The mindshare of Testim is 3.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Dheeraj Bavirisetty - PeerSpot reviewer
Enhancing automation skills, intuitive, and low-code
We use Testim to automate our testing scripts. I am part of the testing team for a corporate bank in the US, which is my client. We work on building their product, and Testim is used to automate the scripts since it is a low-code automation platform The feature I like most about Testim is the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the desktop and mobile modules."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"It allows us to test both desktop and web applications."
"When compared to other tools, it is very simple."
"Selenium integration."
"The most valuable feature is the integration with Azure DevOps."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
"The ease of learning and the small learning curve allowed us to scale the test scripts and the test suite quickly."
"The automating smoke and regression tests have become easier and handier and manual efforts are saved."
"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios."
"The product is easy to use."
"Testim introduces three services covering validation steps, eliminating the necessity to write complex code."
"The tool's most valuable feature is the recently added AI feature."
"I have seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes."
"It is a highly stable solution."
 

Cons

"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"The artificial intelligence needs to be improved."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"The recording function, when using Python, could be improved, as it does not work well in recording testing."
"Error handling features in the tool are a little limited."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"There could be API interfaces with this tool."
"There is currently no room for improvement that I can identify as of now."
"Faster scripting would be beneficial, as test creation is faster now."
"The API testing integration is a bit lacking and can be improved."
"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling."
"There are common properties between multiple elements that we should be able to edit - such as 'when this step fails,' 'when to run this step,' and 'override timeout'. I should be able to update these properties if I select multiple elements."
"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."
"I get a little bit confused while creating new branches."
"The UI could use a better design with a better user experience in mind."
 

Pricing and Cost Advice

"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The licensing costs are in the range of $1,000 to $3,000."
"The price is less, compared to other products, such as QTP."
"We have a TestComplete 12 license."
"The option we chose was around $2,000 USD."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The pricing is pretty reasonable."
"The tool offers a fixed pricing model for our company."
"I rate the product’s pricing an eight out of ten compared to other tools."
"The solution is not expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
15%
Financial Services Firm
13%
Government
6%
Computer Software Company
17%
Financial Services Firm
13%
Educational Organization
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What do you like most about Testim?
The tool's most valuable feature is the recently added AI feature.
What is your experience regarding pricing and costs for Testim?
I rate the product’s pricing an eight out of ten compared to other tools.
What needs improvement with Testim?
More advanced AI-based features and features on the API side would help us create better end-to-end test suites.
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about SmartBear TestComplete vs. Testim and other solutions. Updated: May 2025.
860,592 professionals have used our research since 2012.