

OpenText UFT and SmartBear TestComplete compete in the test automation category, with TestComplete often seen as having the upper hand due to its ease of use and strong cross-platform capabilities.
Features: OpenText UFT offers comprehensive compatibility across numerous technologies, excelling in GUI, API, and database testing. Its support for various platforms, including Oracle, SAP, and web browsers, enhances its functionality. TestComplete is noted for robust object recognition and data-driven testing, supporting desktop, mobile, and web applications. The tool's cross-browser support and customization level are appreciated, especially for web automation.
Room for Improvement: OpenText UFT users face challenges with script maintenance, execution speed, and resource usage, as well as integration with .NET and browser compatibility issues. TestComplete customers report difficulties with newer web and mobile technologies, and concerns with its licensing model. Improvements could include enhanced object mapping, mobile testing support, and CI/CD tool integration.
Ease of Deployment and Customer Service: Both solutions are primarily on-premises, but TestComplete deployment is often more straightforward, aided by flexible licensing. OpenText UFT may require more initial setup, and its support experiences vary. TestComplete is praised for responsive support, though pricing changes in licensing cause user concerns.
Pricing and ROI: OpenText UFT is typically expensive with complex licensing, but its feature set supports the cost for large enterprises. TestComplete offers competitively priced licenses to suit various company sizes, making it more accessible for smaller teams. While both solutions provide good ROI, TestComplete's flexible modular licensing enhances its appeal.
The development time using UFT can be cut down into half as compared to coding from scratch.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
We can easily achieve a return on investment in one, two, or three years.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
Organizations can't wait for this lengthy process, especially when they are under pressure with their timelines.
Support cases are easily created and attended to promptly, depending on urgency.
The technical support is rated eight out of ten.
Running them in parallel allows you to consume multiple runtime licenses and just execute the tests that don't have conflicting priorities and get through a lot of volume much quicker.
The tool can be installed on all computers used by developers or test automation engineers.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
It's cheaper than Tricentis Tosca but more expensive than some others.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
OpenText Functional Testing has an impressive ability to connect to mobile devices and its ability to test so many different types of software, whether it be mainframe, APIs, mobile, web, or desktop.
The best features of OpenText Functional Testing include descriptive programming, the ability to add objects in the repository, and its ease of use for UI compared to other tools.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
| Product | Mindshare (%) |
|---|---|
| OpenText Functional Testing | 6.8% |
| SmartBear TestComplete | 6.0% |
| Other | 87.2% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 71 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 19 |
| Large Enterprise | 32 |
OpenText Functional Testing provides automated testing with compatibility across technologies, browsers, and platforms. It targets APIs, GUIs, and applications like SAP and Oracle for efficient test automation, emphasizing usability and integration with tools such as Jenkins and ALM.
OpenText Functional Testing offers wide-ranging automation capabilities for functional and regression testing, API testing, and automation across web, desktop, and mainframe applications. It supports script recording and object identification, appealing to less technical users. Despite its advantages, it grapples with memory issues, stability concerns, and a challenging scripting environment. Its VBScript reliance limits flexibility, generating demand for enhanced language support and speed improvement. Users appreciate its role in continuous integration and deployment processes, managing test data efficiently, and reducing manual testing efforts.
What are the key features of OpenText Functional Testing?In industries like finance and healthcare, OpenText Functional Testing is leveraged for end-to-end automation, ensuring streamlined processes and accuracy in testing. Many companies utilize it for efficient test data management and integrating testing within continuous integration/deployment operations.
SmartBear TestComplete offers automation testing across desktop, web, and mobile platforms with robust object identification and cross-browser compatibility. It features seamless integration with CI tools and supports diverse tech stacks, enhancing efficiency through modular testing and data-driven capabilities.
SmartBear TestComplete is known for its Object Browser and Object Spy, providing deep inspection and interaction within applications. It supports third-party tool integration, particularly CI platforms, enhancing testing consistency through name mapping and modular testing. Despite its high pricing and need for enhancement in COM and ActiveX support and mobile testing, it offers record-and-playback features, self-healing capabilities, and cross-browser compatibility, making it a choice for regression and automation. Users leverage it for testing in environments including Windows, with exploration into a Flutter-based mobile context. Improvements are desired in object mapping, headless testing, and programming language support, while challenges exist in UI usability and virtual machine licensing.
What are the key features of SmartBear TestComplete?SmartBear TestComplete is implemented in industries requiring comprehensive testing solutions, including those performing regression and functionality testing across platforms. Its integration and behavior automation support CI/CD pipelines, while desktop, web, and mobile applications are tested for UI automation and backend database functionality, showing its adaptability to industry-specific needs.
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