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Eggplant Test vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
12th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (9th), Regression Testing Tools (5th)
 

Mindshare comparison

As of April 2025, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.6%, up from 3.1% compared to the previous year. The mindshare of SmartBear TestComplete is 5.9%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."
"It is easy to set up."
"The most valuable features would be the image recognition and the OCR."
"We did see a massive return on investment from using Eggplant."
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."
"The most valuable feature is the integration with Azure DevOps."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"When compared to other tools, it is very simple."
"The product has many features."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"It allows us to test both desktop and web applications."
"The solution is mainly stable."
 

Cons

"Eggplant Digital Automation Intelligence could improve by lowering the price."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"There was no free trial in it."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."
"The artificial intelligence needs to be improved."
"What is currently missing from this solution is better support for mobile testing."
"The learning curve of the solution's user interface is a little high for new users."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
 

Pricing and Cost Advice

"It probably has a yearly license."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"Eggplant Test is a very expensive solution."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"SmartBear TestComplete is an expensive tool."
"It is approximately $6,000 a year."
"The pricing is pretty reasonable."
"The solution's pricing is too high."
"The pricing is a little above average — it could be lower."
"The product is becoming more and more expensive."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"It comes with a high cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Healthcare Company
12%
Computer Software Company
9%
Computer Software Company
20%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
Eggplant Test is a bit expensive compared to its competitors.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
No data available
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Eggplant Test vs. SmartBear TestComplete and other solutions. Updated: February 2025.
845,040 professionals have used our research since 2012.