Tricentis Tosca and Eggplant Test are leading competitors in the test automation software market. While Tricentis Tosca stands out for ease of use due to its scriptless, model-based approach, Eggplant Test is praised for its AI-driven and system-independent capabilities.
Features: Tricentis Tosca offers a model-based, scriptless approach making it accessible for non-technical users, alongside strong test case design and data management features. It supports various applications and technologies through its drag-and-drop functionality. Eggplant Test is recognized for image and OCR-based testing and AI-driven features, providing robust support across diverse environments.
Room for Improvement: Tricentis Tosca users report challenges with object recognition in web applications and limited flexibility with non-GUI applications, alongside a need for better visualization options. Eggplant Test faces criticism for its high cost, complex deployment, and need for support across more programming languages and platforms.
Ease of Deployment and Customer Service: Tricentis Tosca offers multiple deployment models including On-premises, Public Cloud, and Hybrid Cloud, and receives positive feedback for customer service despite some issues with response times. Eggplant Test is primarily deployed On-premises with Public Cloud options, with generally good customer service noted, although faster response times and more efficient support are desired.
Pricing and ROI: Tricentis Tosca is considered a premium product with high pricing justified by its extensive features, offering significant ROI via reduced testing times and labor costs. Eggplant Test also has a high price point but provides high ROI through efficient automation and reduced manual intervention, although its pricing structure favors deployments with numerous execution licenses.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
Eggplant Test offers 24x7 support.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
There is no way to mark the importance or criticality of incidents when creating them.
They provide 24/7 support with resolution times within one to two hours.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
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Tricentis Tosca offers model-based testing that supports both technical and non-technical users through a user-friendly interface, enabling scriptless automation and seamless integration with UI and non-UI applications.
Tosca's modular approach enhances test maintenance and reuse while delivering comprehensive automation for diverse testing environments. Backed by risk-based testing and automated data management, it supports end-to-end testing across API, SAP, and desktop applications. Tosca's integration capabilities extend to environments like Salesforce, PHP webshops, and mobile apps, effectively enhancing Agile team workflows. Despite its strengths, room remains for improved reporting, object recognition, and more efficient upgrade processes. Enhancing documentation and mobile testing support could further elevate its functionality for many.
What key features does Tricentis Tosca offer?In retail, Tricentis Tosca automates inventory and transaction testing, ensuring efficient system updates. Financial services employ it for regulatory compliance through automated test scenarios in mainframe and PDF environments. Telecommunication companies utilize Tosca for API testing, aligning services across network platforms seamlessly.
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