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OpenText Functional Testing vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
OpenText Functional Testing boosts ROI by enhancing efficiency with AI, reducing manual efforts, and accelerating test execution time.
Sentiment score
6.8
Worksoft Certify users achieve up to 90% time savings with automation, improving efficiency and reducing testing costs.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
Support Engineer at a computer software company with 11-50 employees
The development time using UFT can be cut down into half as compared to coding from scratch.
QA Automation Architect at a manufacturing company with 10,001+ employees
We can easily achieve a return on investment in one, two, or three years.
Senior Manager at Deloitte
It brings measurable benefits, and I have observed time-saving, cost-saving, and resource-saving aspects with Worksoft Certify.
WorkSoft Certified Automation Engineer at Qualesce
Where we used to require twelve to twenty manual resources, we now only need four resources to perform the testing efforts.
Senior Analyst - Automation Testing at Johnson Controls, Inc.
I can confirm that Worksoft Certify brings measurable benefits in terms of cost saving, time saving, resource saving, and efficiency improvements in my projects.
Senior Analyst at Accenture
 

Customer Service

Sentiment score
6.1
OpenText Functional Testing's customer service is praised for responsiveness, but support experiences vary in wait times and issue resolution.
Sentiment score
6.4
Worksoft Certify's customer service is quick but inconsistent, with effective escalation yet issues with first-level support knowledge.
Support cases are easily created and attended to promptly, depending on urgency.
Support Engineer at a computer software company with 11-50 employees
After creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody.
QA Automation Architect at a manufacturing company with 10,001+ employees
The technical support is rated eight out of ten.
Senior Manager at Deloitte
If the L1 support cannot handle the issues, their L2 support is very good, as technical people come and solve the problems.
Automation Architect at a manufacturing company with 10,001+ employees
Their technical support is responsive, which is good, and their solutions are timely.
Test Engineering Manager at a tech vendor with 10,001+ employees
If we could have direct contact through platforms like Teams for any immediate queries, it would save the tester's time.
Test Lead at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.1
OpenText Functional Testing is scalable with proper license management and infrastructure, excelling in test automation scalability and integration.
Sentiment score
7.6
Worksoft Certify is praised for scalability, smooth integration, and adaptability, efficiently handling large volumes in diverse environments.
Running them in parallel allows you to consume multiple runtime licenses and just execute the tests that don't have conflicting priorities and get through a lot of volume much quicker.
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
The tool can be installed on all computers used by developers or test automation engineers.
Support Engineer at a computer software company with 11-50 employees
We are an enterprise company. It covers companies of all sizes.
Test Engineering Manager at a tech vendor with 10,001+ employees
I would assess the scalability of Worksoft Certify as around eight to nine, as it is designed for larger teams and complex environments, facilitating efficient testing and deployment.
IT Engineer at Capgemini
When I need to add additional resources to scale up, it is easy to do so to run more tests.
WorkSoft Certified Automation Engineer at Qualesce
 

Stability Issues

Sentiment score
6.6
OpenText Functional Testing performs well on suitable hardware, but stability varies with new features and requires strategic implementation.
Sentiment score
7.3
Worksoft Certify is stable with high ratings, minor issues often due to environment, praised for support and improvements.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
QA Lead at a financial services firm with 51-200 employees
Regarding stability, I have not seen any lagging, crashing, or downtime with Worksoft Certify; it is very stable nowadays.
Automation Architect at a manufacturing company with 10,001+ employees
It depends on where this particular tool is installed, including the RAM size or the disk size of that machine.
Test Lead at a tech vendor with 10,001+ employees
Throughout my experience, I have not encountered any crashes, performance issues, or stability issues with Worksoft Certify.
WorkSoft Certified Automation Engineer at Qualesce
 

Room For Improvement

OpenText Functional Testing is criticized for high memory usage, slow performance, poor compatibility, and requires technical skills and costly investment.
Worksoft Certify needs improvements in performance efficiency, integration, user experience, dynamic handling, and support to address various user challenges.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
Support Engineer at a computer software company with 11-50 employees
If it could move closer to a no-code or low-code solution, it might dominate the market again.
QA Automation Architect at a manufacturing company with 10,001+ employees
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
QA Lead at a financial services firm with 51-200 employees
Focusing more on AI and its integration with Worksoft would really help enhance our processes.
Project Manager at a tech services company with 51-200 employees
They need to keep working on the mobile interface, the API part, and they need to improve more on web applications.
Automation Architect at a manufacturing company with 10,001+ employees
Immediate contact to a concerned team or person should be established so that the issue can be fixed at a better pace.
Test Lead at a tech vendor with 10,001+ employees
 

Setup Cost

Despite its high cost and complex pricing, OpenText Functional Testing is valued for support and features, offering flexible licenses.
Worksoft Certify pricing is high but deemed valuable for its ROI and automation benefits across different license models.
It's cheaper than Tricentis Tosca but more expensive than some others.
Support Engineer at a computer software company with 11-50 employees
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
Senior Manager at Deloitte
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
QA Automation Architect at a manufacturing company with 10,001+ employees
As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
Project Manager at a tech services company with 51-200 employees
The pricing is minimal and moderate.
Test Engineer at Wipro Limited
I think the pricing for Worksoft Certify is cheaper compared to other tools.
Automation Architect at a manufacturing company with 10,001+ employees
 

Valuable Features

OpenText Functional Testing enhances automation efficiency with AI tools, platform compatibility, and support for diverse technologies.
Worksoft Certify offers codeless automated testing, efficient recording, and seamless integration, reducing manual effort and enhancing automation.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
QA Automation Architect at a manufacturing company with 10,001+ employees
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
Support Engineer at a computer software company with 11-50 employees
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
QA Lead at a financial services firm with 51-200 employees
Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced.
Project Manager at a tech services company with 51-200 employees
I believe it will reduce cycle time; we can save 30 to 40%, even 40 to 60% regression cycle time, with innovations we have implemented with Worksoft Certify.
Automation Architect at a manufacturing company with 10,001+ employees
It also covers end-to-end testing across different applications, enabling testing of complete business processes, and integrates with other applications such as SAP, Oracle, and Salesforce.
IT Engineer at Capgemini
 

Categories and Ranking

OpenText Functional Testing
Ranking in Functional Testing Tools
4th
Ranking in API Testing Tools
6th
Ranking in Test Automation Tools
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Mobile App Testing Tools (2nd), Regression Testing Tools (3rd)
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Ranking in API Testing Tools
7th
Ranking in Test Automation Tools
4th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Test Automation Tools category, the mindshare of OpenText Functional Testing is 7.1%, down from 10.5% compared to the previous year. The mindshare of Worksoft Certify is 3.6%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify3.6%
OpenText Functional Testing7.1%
Other89.3%
Test Automation Tools
 

Featured Reviews

Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Financial Services Firm
14%
Computer Software Company
9%
Government
5%
Manufacturing Company
16%
Retailer
9%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Also Known As

Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
No data available
 

Overview

 

Sample Customers

Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Functional Testing vs. Worksoft Certify and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.