Compare Cato Networks vs JAMF

Cato Networks

Based on 31 reviews.

JAMF

Based on 137 reviews.

Latest Research

Buyer's Guide

Cato SASE Cloud Platform vs. Jamf Connect

December 2025

Jamf Connect vs. Cato SASE Cloud Platform

Updated: December 2025

Buyer's Guide

Cato SASE Cloud Platform vs. Jamf Connect

December 2025

Cato SASE Cloud Platform vs. Jamf Connect

Updated: December 2025

Sample Customers

Cato SASE Cloud Platform

Paysafe, AdRoll, Pet Lovers Centre, Arlington Orthopedics, Humphreys & Partners Architects

Jamf Connect

Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare

Popular Solutions

Cato SASE Cloud Platform

11 reviews

Jamf Pro

8 reviews

Jamf Connect

3 reviews

Jamf Protect

6 reviews

Top Industries

Manufacturing Company

14%

Computer Software Company

14%

Financial Services Firm

Comms Service Provider

Computer Software Company

13%

Financial Services Firm

University

Media Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Mohd Javed Khan
Lead Senior Consultant at a computer software company
I am still working on the same technology with Jamf Pro, Jamf Protect, and Jamf Compliance. I can answer questions...
Read full review of Jamf Pro »
Joost Van 'T Wout
Senior Endpoint Engineer (macOS/Jamf) at a retailer
The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However,...
Read full review of Jamf Connect »
Amira Youssef
Server Administrator Coordinator at a educational organization
Jamf School is used for device management in our educational institution.
Read full review of Jamf School »

Review 1 of 3

Customer Service

Greg Altman
IT Infrastructure Manager at a energy/utilities company
The biggest place where I see that the company can improve would be in their sales force because I get contacted by...
Read full review of Cato SASE Cloud Platform »
AlanChan5
Pre-Sales Consultant at a tech services company
Technical support has been good so far. We find them to be helpful and supportive. We're in Malaysia and our closest...
Read full review of Cato SASE Cloud Platform »
Akei Hsu
Senior Network Consultant at a logistics company
The customer service and support team provide fast responses.
Read full review of Cato SASE Cloud Platform »
PabloCousino
Executive VP at a tech services company
The solution's technical support is available 24/7. Once, we raised a ticket for our customer, and the executive...
Read full review of Cato SASE Cloud Platform »
Livin Sunil
Information Security Engineer at a tech services company
The technical support services need improvement.
Read full review of Cato SASE Cloud Platform »
IgmarRautenbach
Managing Director at a tech services company
Support is effective.
Read full review of Cato SASE Cloud Platform »
Adam Vizogrod
Account Management Leader at a tech vendor
I have not used Cato support.
Read full review of Cato SASE Cloud Platform »
SasikumarRamachandran
Senior Network Engineer at a computer software company
The tech support response time is good.
Read full review of Cato SASE Cloud Platform »
PabloCousino
Executive VP at a tech services company
The product has excellent customer support. The support team is available 24/7 and they are able to respond in twenty...
Read full review of Cato SASE Cloud Platform »
Jordan Peters
Owner/Managing Director at a tech services company
The customer service and support for this solution is really good although we have noticed that, due to their growth...
Read full review of Cato SASE Cloud Platform »
Anas Abdu Rauf
Network Security Engineer , CCIE Certified Engineer at a tech services company
Support is rated at eight out of ten.
Read full review of Cato SASE Cloud Platform »
Alexander Azikov
It Manager at a healthcare company
Technical support is excellent. Even during our testing phase, they were able to set up at least three hours to walk...
Read full review of Cato SASE Cloud Platform »
Alexander Azikov
It Manager at a healthcare company
We reach out to the support occasionally for minor problems. They're pretty quick, but if an issue needs to be...
Read full review of Cato SASE Cloud Platform »
Nicky Tham
Evaluator oа SD-WAN at a healthcare company
Cato Networks supported the technical support team in-house. The product and support team helped us resolve the...
Read full review of Cato SASE Cloud Platform »
Anonymous User
IT Manager at a retailer
They are good and responsive. They solved all the issues.
Read full review of Cato SASE Cloud Platform »
Anonymous User
ICT Business Solutions Consultant at a comms service provider
The support has been good overall.
Read full review of Cato SASE Cloud Platform »
Anonymous User
CTO at a retailer
The technical support is very good. I would rate them a nine or ten out of ten. They have been quite good for us.
Read full review of Cato SASE Cloud Platform »
Anonymous User
General Manager at a tech services company
The technical support team for Cato Networks has to be inevitably involved, especially in interfacing with other...
Read full review of Cato SASE Cloud Platform »
Sureshot
Cybersecurity Consultant at a tech vendor
The technical support is very hands-on, even during the deployment process. They are skilled at helping their...
Read full review of Cato SASE Cloud Platform »
Yeong-Gi Lee
NVIDIA Network Engineer at a tech services company
We found the technical support to be good. they were helpful if we had questions. We were satisfied with the level of...
Read full review of Cato SASE Cloud Platform »
Anonymous User
Sr. Solutions Consultant Lead at a tech services company
I haven't contacted technical support yet. We have our own team that maintains solutions.
Read full review of Cato SASE Cloud Platform »
Anonymous User
Vice President at a tech services company
Our customer service experience is excellent, however, this might be due to our special partnership with them.
Read full review of Cato SASE Cloud Platform »
Gino Messina
IT Consultant at a hospitality company
The technical support team is very good. We used them for deployment and initial settings. After that, it wasn't...
Read full review of Cato SASE Cloud Platform »
Daehyun Hwang
Central Domain Administrator at a manufacturing company
The solution's technical support keeps an eye on our company's network service. If there is anything wrong with our...
Read full review of Cato SASE Cloud Platform »
Anonymous User
IT Operations Manager at a insurance company
I believe in continuous improvement, but the challenges in the past, let's say we need to connect to a cloud service...
Read full review of Cato SASE Cloud Platform »
Anonymous User
Product & Services Integrator at a comms service provider
I think the technical support by Cato SASE Cloud Platform is quite good and I would rate their performance an eight...
Read full review of Cato SASE Cloud Platform »
DR. Ovidio MAIURI
Chief Digital Officer at a consultancy
The technical support for the Cato SASE Cloud Platform is top-notch. They have a competent and responsive team.
Read full review of Cato SASE Cloud Platform »
AjayKollipara
Product Lifecycle manager at a retailer
As a partner, I receive very good support from Cato. Their knowledge portal and Cato Academy portal are excellent...
Read full review of Cato SASE Cloud Platform »

Review 1 of 28

Jon DeBerry
President at a tech consulting company
They are good. They are very accessible. I would rate them a five out of five.
Read full review of Jamf Pro »
Amira Youssef
Server Administrator Coordinator at a educational organization
Sometimes the support is not available twenty-four hours, and it would be great to get support whenever needed. I...
Read full review of Jamf Pro »
Amira Youssef
Server Administrator Coordinator at a educational organization
The technical support from Jamf Pro is amazing.
Read full review of Jamf Pro »
Ritvars D.
GSS - IT Expert at a computer software company
I contacted customer service a time ago about some bug-related issues.
Read full review of Jamf Connect »
Joost Van 'T Wout
Senior Endpoint Engineer (macOS/Jamf) at a retailer
I never contacted technical support because I did not have any issues or questions that required their assistance.
Read full review of Jamf Connect »
Amit-Sarkar
Apple Mobility Service Manager at a tech services company
Jamf Connect's technical support team should be faster and able to understand the customer's pain point and give the...
Read full review of Jamf Connect »
Amira Youssef
Server Administrator Coordinator at a educational organization
I wasted time going back and forth with the technical support team to get an answer for an issue I faced with Jamf...
Read full review of Jamf School »
Vinay-M
Solution Lead Engineer at a tech vendor
It's not too bad, but there is a delay in response to queries. We don't get responses as quickly as we would like....
Read full review of Jamf Connect »
Amira Youssef
Server Administrator Coordinator at a educational organization
The solution's technical support is great.
Read full review of Jamf Protect »
Anonymous User
Mac Systems Engineer at a tech services company
Over the past 6 years, I've only had to contact customer support twice and each time I got a resolution! Jamf...
Read full review of Jamf Pro »
Anonymous User
IT Support Engineer at a tech services company
I would rate the technical support at 7/10. They have chat, as well as email support, and it is quick. Not everyone...
Read full review of Jamf Pro »
Anonymous User
Apple Mac Specialist at a computer software company
I’ve had a couple of cases in the past and everything went fine. Jamf has always helped me.
Read full review of Jamf Pro »
Anonymous User
Mobile System Administrator - End User Experience at a healthcare company
The support experience I have had with Jamf has been amazing. If you have an idea or a dream to make something happen...
Read full review of Jamf Pro »
Anonymous User
Assistant Consultant at a computer software company
Jamf Support is great, and they provide premium 24/7 support, with a dedicated support engineer as well. It's been a...
Read full review of Jamf Pro »
Scott Bordoni
Head of Operatons and Data Protection at a retailer
All ongoing support is in-house, and I’m not aware of any support calls raised with Jamf.
Read full review of Jamf Pro »
Anonymous User
System Support Analyst at a educational organization
Jamf is fast to reply and if the person you get doesn't know the answer they will stay with you through the process...
Read full review of Jamf Pro »
Anonymous User
Senior consultant at a manufacturing company
The technical support is pretty good.
Read full review of Jamf Pro »
HOUSSEAU Yannick
System and Network Administrator at a non-tech company
I have never had the need to use technical support. If I have an issue, I go to the website Jamf Nation, which is a...
Read full review of Jamf Pro »
Kishoth P
Solutions Engineer at a financial services firm
I rate the technical support a ten out of ten.
Read full review of Jamf Protect »
Anonymous User
Presales Engineer at a computer software company
The technical support is good and proactive. That said, it can be improved. There is some scope to enhance the...
Read full review of Jamf Protect »
Joshua Smith
Senior Information Security Engineer at a computer software company
Generally, the support team is great, however, it's clear that they've been a bit overwhelmed throughout the COVID...
Read full review of Jamf Pro »
Anonymous User
Senior IT-Berater at a financial services firm
When you need support, which happens very rarely, you get fast and quick help.
Read full review of Jamf Pro »
Anonymous User
District Technology Support Technician at a educational organization
Technical support used to be better; the company has grown a lot, and their support has taken a nosedive in recent...
Read full review of Jamf Pro »
Anonymous User
IT Support Specialist at a healthcare company
Support is great. They have multiple ways to contact them and are fairly responsive. They will also follow up a...
Read full review of Jamf Pro »
Anonymous User
Director, Client Services at a tech consulting company
The vendor support is excellent. I would rate it at eight out of ten points.
Read full review of Jamf Pro »
Rahul Khanna
Senior Infrastructure Manager at a educational organization
When we have needed assistance, the technical support has been good.
Read full review of Jamf Pro »
Anonymous User
Systems Administrator at a educational organization
They are always quick and accurate on their responses. Even for more complex issues, a timely and solid solution is...
Read full review of Jamf Pro »
jhock
IT Support Specialist at a educational organization
Customer service and support are superb. Support responses are always timely and that is appreciated when needing an...
Read full review of Jamf Pro »
Glenn Tommey
Apple Administrator | Jamf Service Manager at a university
If you decide to go with a hosted instance from a Jamf reseller/supplier, as we do, the reseller provides support in...
Read full review of Jamf Pro »
kahot
IT Technician at a educational organization
awesome technical support, not an issue with the software they can't fix or resolve.
Read full review of Jamf Pro »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.