Compare CDNetworks vs Everbridge

CDNetworks

Based on 1 review.

Everbridge

Based on 80 reviews.

Sample Customers

CDNetworks Cloud DNS+

Agent Provocateur, Beachcomber Resorts & Hotels, EU Automation

CloudFloorDNS Enterprise DNS

Rhapsody, Napster, Everbridge, Voiply, ZVOX, Tivoli Audio, iModules, VOIP Innovations

Popular Solutions

CDNetworks CDN

1 reviews

xMatters

0 reviews

Everbridge IT Alerting

0 reviews

Everbridge Mass Notification

8 reviews

Top Industries

No Data Available

Financial Services Firm

12%

Outsourcing Company

10%

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jakir Shaikh
Sr Analyst at a tech vendor
CDNetworks CDN is used primarily for Malala, where vendors connect through the networking infrastructure via CDN....
Read full review of CDNetworks CDN »

Review 1 of 1

Dean-Robinson
Sr. Developer at a media company
The primary purpose of the solution is to manage callouts to support staff for groups based on incidents created by...
Read full review of xMatters »
Sean Friedman
Director, Business Continuity & Bank Security Officer at a financial services firm
I use Everbridge Mass Notification to reach out to our staff to let them know there is a potential event or to check...
Read full review of Everbridge Mass Notification »
TimWhite
Assistant Director Emergency Preparedness at Prime Healthcare Services
We use it for mass notifications in the event of a large-scale incident that's going to impact a number of...
Read full review of Everbridge Control Center »
Anonymous User
Head of Business Continuity & Resilience at a manufacturing company

Read full review of Everbridge IT Alerting »

Review 1 of 4

Customer Service

Jakir Shaikh
Sr Analyst at a tech vendor
CDNetworks CDN is rated nine out of ten. The nine out of ten rating was chosen because from Monday to Friday, they...
Read full review of CDNetworks CDN »

Review 1 of 1

Chris Saenz
System engineer at Azusa Pacific University
We've gotten pretty good technical support. We haven't engaged with them for anything super complex. Over the last...
Read full review of Everbridge Mass Notification »
Larry Radtke
Intermediate Infrastructure Software Administrator at Gordon Food Service
Their support has been fantastic. We have regular meetings with account managers and even tech managers on that side....
Read full review of xMatters »
Joseph Yin
Business Applications Analyst at a comms service provider
xMatters doesn't own our content. They provide support activity, assisting our users in configuration, but xMatters...
Read full review of xMatters »
Dean-Robinson
Sr. Developer at a media company
The technical support is excellent; whenever I needed support, I immediately received an email acknowledging the...
Read full review of xMatters »
Anonymous User
Manager at a transportation company
We don't have that many problems with Everbridge. The couple of times I've had to engage with tech support they've...
Read full review of Everbridge IT Alerting »
Milton Williamson
Data Center Manager at PVH Corp.
We used their consultant, Brandy, in the beginning. Then we started using technical support for lockout issues. What...
Read full review of Everbridge IT Alerting »
Anonymous User
Instructional Technologist at a university
I rate Everbridge support a nine out of ten. I haven't used technical support much, but our account manager is...
Read full review of Everbridge Mass Notification »
Anonymous User
Protective Services Manager at a government
The technical support is good; everyone has been very happy with their responses and materials. There is also an...
Read full review of Everbridge Mass Notification »
Anonymous User
Senior Director Of Protection And Resilience at a non-tech company
The customer support for Everbridge Mass Notification is best in class.
Read full review of Everbridge Mass Notification »
Anonymous User
Sr. Manager & Product Owner at a transportation company
I've used tech support a couple of times. I have worked with support before, to change permissions and roles that we...
Read full review of xMatters »
Anonymous User
Senior Systems Analyst at a government
Everbridge's technical support for the solution is better than excellent. Every one of the support analysts that I...
Read full review of xMatters »
Anonymous User
Director, Information Services at LINARO LTD
The staff for xMatters is brilliant. When we first started using xMatters we were on their free plan. The great thing...
Read full review of xMatters »
Anonymous User
Senior Crisis Consultant at a manufacturing company
I'd rate Everbridge's support an eight out of ten.
Read full review of Everbridge IT Alerting »
Anonymous User
Public Information Officer at a government
I've contacted their tech support. They're relatively easy to get hold of. I've reached out to them at night, and...
Read full review of Everbridge Mass Notification »
Sean Friedman
Director, Business Continuity & Bank Security Officer at a financial services firm
When I used Everbridge Mass Notification, I found it to be accurate and reliable.
Read full review of Everbridge Mass Notification »
Anonymous User
Director
The technical support is excellent. They routinely answer problems on the first call.
Read full review of Everbridge IT Alerting »
John Paul Pammit
ITSM Lead at a manufacturing company
The support has been excellent. They are very knowledgeable and approachable. I work with a person who was kind...
Read full review of xMatters »
TimWhite
Assistant Director Emergency Preparedness at Prime Healthcare Services
I've not contacted their technical support.
Read full review of Everbridge Control Center »
Neeta Shetti
Senior Analyst at a retailer
We would like the tech support to have better response times. Since we are looking at going global, they have told us...
Read full review of Everbridge IT Alerting »
Anonymous User
Sr. Director, Operational Risk & Strategy at a manufacturing company
I rate Everbridge support a nine out of ten. They have a 1-800 number we can call, and we have a client account...
Read full review of Everbridge Mass Notification »
Anonymous User
security analyst at a financial services firm
The customer support was very responsive. I would rate the customer support an eight on a scale of one to ten.
Read full review of Everbridge Mass Notification »
Mike Moran
Management, IT Infrastructure at a pharma/biotech company
Technical support is great when working with our direct account representative. Sometimes, when using the email...
Read full review of Everbridge IT Alerting »
Sam M Cohen
Lead Consultant, Owner and Founder at a tech consulting company
I would say that their support is above average, although not exceptional. It depends, in part, on who you were...
Read full review of xMatters »
Anonymous User
Operations Support at a legal firm
We reached out to our account rep a few times, but we never had a problem we had to escalate to customer support. The...
Read full review of Everbridge Mass Notification »
Rajvir Bhambra
Major Incident Support Manager at Telefónica
The customer success managers have helped us to solve problems.
Read full review of xMatters »
Anonymous User
Crisis Management Director at a healthcare company
Their support is good. I would rate them an eight out of ten.
Read full review of Everbridge IT Alerting »
Anonymous User
Sr Systems Administrator at a pharma/biotech company
Tech support is excellent; very responsive and they provide good follow-up.
Read full review of Everbridge IT Alerting »
Anonymous User
Service Delivery Coordinator at a computer software company
Their support is exemplary. I would rate them a 10 out of 10 or even higher. In 20 years in IT, without a shadow of a...
Read full review of xMatters »
Anonymous User
IT Applications Specialist at a healthcare company
I haven't personally had any problems with the technical support.
Read full review of Everbridge Mass Notification »
Anonymous User
Assoc Dir. Service Management and Standards at a tech services company
The customer service is quite responsive. They are quick to answer your calls or emails. They do provide good...
Read full review of xMatters »

Review 1 of 30

Technical Support

No Data Available

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