Compare CDNetworks vs Everbridge

CDNetworks

Based on 1 review.

Everbridge

Based on 73 reviews.

Sample Customers

CDNetworks Cloud DNS+

Agent Provocateur, Beachcomber Resorts & Hotels, EU Automation

CloudFloorDNS Enterprise DNS

Rhapsody, Napster, Everbridge, Voiply, ZVOX, Tivoli Audio, iModules, VOIP Innovations

Popular Solutions

CDNetworks CDN

1 reviews

xMatters

0 reviews

Everbridge IT Alerting

1 reviews

Everbridge Mass Notification

1 reviews

Top Industries

No Data Available

Financial Services Firm

14%

Manufacturing Company

Performing Arts

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jakir Shaikh
Sr Analyst at a tech vendor
CDNetworks CDN is used primarily for Malala, where vendors connect through the networking infrastructure via CDN....
Read full review of CDNetworks CDN »

Review 1 of 1

Anonymous User
Infrastructure Analyst at a financial services firm
When we purchased the product, the main reason was that when an out-of-hours issue occurred, our command center teams...
Read full review of xMatters »
Anonymous User
Sr. Director, Operational Risk & Strategy at a manufacturing company
I'm a manufacturing and distribution company's Senior Director of Operational Risk and Strategy. Anything related to...
Read full review of Everbridge Mass Notification »
TimWhite
Assistant Director Emergency Preparedness at Prime Healthcare Services
We use it for mass notifications in the event of a large-scale incident that's going to impact a number of...
Read full review of Everbridge Control Center »
Anonymous User
Head of Business Continuity & Resilience at a manufacturing company

Read full review of Everbridge IT Alerting »

Review 1 of 4

Customer Service

Jakir Shaikh
Sr Analyst at a tech vendor
CDNetworks CDN is rated nine out of ten. The nine out of ten rating was chosen because from Monday to Friday, they...
Read full review of CDNetworks CDN »

Review 1 of 1

Nikita Chandapur
Software QA Analyst at ViaSat
I have not contacted them myself, and I don't know if my company had to do it.
Read full review of xMatters »
Joseph Yin
Business Applications Analyst at a comms service provider
xMatters doesn't own our content. They provide support activity, assisting our users in configuration, but xMatters...
Read full review of xMatters »
Larry Radtke
Intermediate Infrastructure Software Administrator at Gordon Food Service
Their support has been fantastic. We have regular meetings with account managers and even tech managers on that side....
Read full review of xMatters »
Anonymous User
Sr. Manager Enterprise Tools at a tech company
Good, but not excellent. They are courteous and professional, but may take longer than desired to resolve some...
Read full review of xMatters »
Anonymous User
Service Delivery Coordinator at a computer software company
Their support is exemplary. I would rate them a 10 out of 10 or even higher. In 20 years in IT, without a shadow of a...
Read full review of xMatters »
Anonymous User
Senior Systems Analyst at a government
Everbridge's technical support for the solution is better than excellent. Every one of the support analysts that I...
Read full review of xMatters »
Anonymous User
Senior Principal Engineer, Network Systems at a comms service provider
They answered my questions. It was more of a knowledge-type inquiry, not necessarily a problem, but we rarely have to...
Read full review of Everbridge IT Alerting »
Mike Moran
Management, IT Infrastructure at a pharma/biotech company
Technical support is great when working with our direct account representative. Sometimes, when using the email...
Read full review of Everbridge IT Alerting »
Anonymous User
Sr Systems Administrator at a pharma/biotech company
Tech support is excellent; very responsive and they provide good follow-up.
Read full review of Everbridge IT Alerting »
Erik Shannon
Senior Manager of Technology Operations at a retailer
The technical support is very good. They are very quick to respond. I know some of their guys on a first name basis,...
Read full review of xMatters »
Anonymous User
Director, Information Services at LINARO LTD
The staff for xMatters is brilliant. When we first started using xMatters we were on their free plan. The great thing...
Read full review of xMatters »
David Paul
Lead Pipeline Designer/GIS Specialist at a consultancy
Tech support is excellent. They are very responsive. We are able to reach them very quickly. On a scale of one to 10,...
Read full review of Everbridge IT Alerting »
Anonymous User
Sr. Manager & Product Owner at a transportation company
I've used tech support a couple of times. I have worked with support before, to change permissions and roles that we...
Read full review of xMatters »
Jonathan Sprague
Global Sr. Infrastructure Engineer - Technical Lead at Octapharma
All of our communication has been excellent.
Read full review of CloudFloorDNS Enterprise DNS »
Anonymous User
IT Contractor
They were able to resolve a baffling problem where one foreign registrar just plainly refused to allow me to use...
Read full review of CloudFloorDNS Enterprise DNS »
Anonymous User
Director of Enterprise Reporting, Visualization & Analytics at a university
Their support is quick. They literally react within minutes, at times, after you put a ticket in. They've been great...
Read full review of xMatters »
Anonymous User
Head of Business Continuity & Resilience at a manufacturing company
Reaching the technical support team is sometimes very easy, and other times, it takes a little time.
Read full review of Everbridge IT Alerting »
DavidTutko
Manager of Incident Command at West Corporation
The technical support is very good. Whenever I've got an issue, I talk to either support or my direct contacts. My...
Read full review of Everbridge IT Alerting »
Anonymous User
Protective Services Manager at a government
The technical support is good; everyone has been very happy with their responses and materials. There is also an...
Read full review of Everbridge Mass Notification »
Anonymous User
Senior Crisis Consultant at a manufacturing company
I'd rate Everbridge's support an eight out of ten.
Read full review of Everbridge IT Alerting »
Anonymous User
Tools Engineer at a energy/utilities company
On-Demand technical support is excellent. They are quick to respond and resolve any issue.
Read full review of xMatters »
Anonymous User
Instructional Technologist at a university
I rate Everbridge support a nine out of ten. I haven't used technical support much, but our account manager is...
Read full review of Everbridge Mass Notification »
Anonymous User
Director at a healthcare company
I rate Everbridge's support a ten out of ten. I've logged a few tickets over the years. Their team is responsive and...
Read full review of Everbridge Mass Notification »
Anonymous User
Crisis Management Director at a healthcare company
Their support is good. I would rate them an eight out of ten.
Read full review of Everbridge IT Alerting »
Anonymous User
Security Alerting at Boeing
I rate Everbridge's support an eight out of ten. When we first got the product, the person they assigned to be our...
Read full review of Everbridge Mass Notification »
Anonymous User
Senior Manager, IT Operations at a hospitality company
Technical support is helpful.
Read full review of Everbridge IT Alerting »
Anonymous User
Infrastructure Analyst at a financial services firm
Their support is excellent. They always respond quickly. If you need to call them up and get an immediate answer, you...
Read full review of xMatters »
Anonymous User
Director at a retailer
Technical support is very responsive. We have needed assistance building forms and have always received prompt and...
Read full review of xMatters »
Anonymous User
Development Manager at a non-profit
I would give them an excellent rating. They've been extremely responsive and always work an issue until it's fully...
Read full review of xMatters »
Neeta Shetti
Senior Analyst at a retailer
We would like the tech support to have better response times. Since we are looking at going global, they have told us...
Read full review of Everbridge IT Alerting »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.