Compare Clarity vs SAP

Clarity

Based on 2 reviews.

SAP

Based on 1639 reviews.

Sample Customers

SAP Digital Boardroom

Northern Gas Networks, ABeam Consulting, Kienbaum

Popular Solutions

Clarity [EOL]

0 reviews

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

9 reviews

Top Industries

No Data Available

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Founder, PPM Managing Director at a tech services company
As a PPM Functional and Technical Consultant I customize the solution according to customers requirements
Read full review of Clarity [EOL] »

Review 1 of 1

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Anonymous User
Founder, PPM Managing Director at a tech services company
Technical support is very efficient.
Read full review of Clarity [EOL] »
Bob Gill
Principle Architect at a tech services company
At this time, most folks with knowledge of this technology have transitioned to newer technology. Certant may revive...
Read full review of Clarity [EOL] »

Review 1 of 2

GoutamRoy
Associate Vice President & Head-ITS at a pharma/biotech company
Technical support is available for the platform 24/7 when you subscribe to it.
Read full review of SAP CRM »
Anandha Krishna
Senior Architect at a tech services company
The customer service and support are very good. There are options for SAP called RISE with SAP. You can make a note...
Read full review of SAP S/4HANA »
Martin Gregor
DWH, BI & Big Data consultant / developer /modeler - independent contractor at a non-tech company
At some point, we had an issue with the abbreviation file and we couldn't solve it on our side. We had to connect to...
Read full review of SAP PowerDesigner »
SanjeevKumar14
Senior Manager at a tech vendor
Customer service was very supportive. When needed, we had daily calls with SAP which was great. They also worked with...
Read full review of SAP HANA »
AhmedHaridy
Managing Director at a computer software company
Partners provide support and their cloud support is excellent. They respond immediately to requests. They have an...
Read full review of SAP S/4HANA »
Narayansingh Bhandari
Manager IT (SAP) at a construction company
We have raised a couple of queries and received responses to all of them.
Read full review of SAP Analytics Cloud »
Anonymous User
Service Delivery Manager at a agriculture
In general, their support is quite slow and requires a lot of follow-up to get what we need.
Read full review of SAP CRM »
Anonymous User
Principal Architect - Business Objects / Datawarehouse at a energy/utilities company
Customer Service: 8/10 Technical Support: 8/10
Read full review of SAP BusinessObjects Business Intelligence Platform »
JobiJ
Account executive at a tech vendor
The quality of technical support from SAP can be rated as eight out of ten.
Read full review of SAP S/4HANA »
Ramakrishna Venkat
Hybris Solution Architect at a consumer goods company
We have our own in-house solution. So, based on the customer feedback, our business team will analyze the...
Read full review of SAP Commerce Cloud »
Anonymous User
SAP HCM/FICO Team lead at a transportation company
The solution is stable, so I didn't need to reach out to technical support very often. When I did, they were helpful....
Read full review of SAP HCM »
CSD174561
Chief of Systems Development at a non-tech company
We don't have problems with support. However, it's not as good as it used to be. In the past, they gave better...
Read full review of SAP ERP »
Philipp Klingmann
Partner at a tech vendor
I think it depends on what kind of support package you have agreed with SAP. It depends, do you have premium service,...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Sr BOBJ/HANA Consultant at a manufacturing company
It's good.
Read full review of SAP Crystal Reports »
Bruno Vagas
Consultant at a comms service provider
It's crucial to maintain smooth operations, especially in cases where there's urgency, like when specific software or...
Read full review of SAP HANA Enterprise Cloud »
Mahesh Savanur
Head of IT at a transportation company
I have not directly interacted with SAP, but our service partner (SAP partner) has been supporting us. However, I’m...
Read full review of SAP Business One »
Anonymous User
Consultant at a tech services company
Customer Service: It could be better. Technical Support: Could also be better. There are still a few niggles that...
Read full review of SAP Data Services »
MichaelZilz
IT Consultant in House at a non-tech company
The technical support from Signavio is excellent. We had a problem with the database migration that was caused by a...
Read full review of SAP Signavio Process Manager »
DeenNajimudeen
Assistant Director at a financial services firm
I have used them occasionally. Because we are using a very small component of Signavio, we haven't really had that...
Read full review of SAP Signavio Process Manager »
Anonymous User
Solution Application Development Manager at a real estate/law firm
We have had experiences with technical support that are both good and bad. Overall, I would say that they are below...
Read full review of SAP ERP »
Anonymous User
SAP MDG Consultant at a tech services company
We have technical support for our company. We can open tickets if we run into issues. Typically, it takes two to...
Read full review of SAP Master Data Governance »
Anonymous User
Senior Application Delivery Specialist at a pharma/biotech company
Technical support comes partially from SAP. There are also certain partner companies who are providing support, so...
Read full review of SAP ERP »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
We always purchase SAP support because it is very good. They give you the maximum attention and it is really quite...
Read full review of SAP Predictive Analytics »
Anonymous User
Assistant Athletic Business Manager at a healthcare company
Similarly, any requests for technical support are not issued or run through me, so I don’t hear about its effectiveness.
Read full review of SAP Ariba Procurement »
Anonymous User
Senior Consultant at a financial services firm
Customer Service: 7/10. Technical Support: 6/10 because at the time I was using it, Sybase Turkey were short on staff...
Read full review of SAP IQ »
Anonymous User
SAP Data Sevices Consultant at a tech services company
On some other tools, I have been in touch with SAP support. With this particular solution, we've only had...
Read full review of SAP Information Steward »
Anonymous User
SAP Jam Consultant
Technical support is good. Product manuals are good to excellent as well.
Read full review of SAP Jam »
Anonymous User
Snr DBA at a insurance company
Technical support for the product has become almost nonexistent for this product. There are no real agents because...
Read full review of SAP IQ »
DeependraSurana
Associate Director- People Analytics at a tech services company
My technical team is talking to SAP directly. However, I haven't seen any escalation for quite some time. It's pretty...
Read full review of SAP Cloud Platform »
RanvijayKumar
Application Development Assoc Manager at a tech services company
I've contacted SAP support once or twice. We raised a support request, and they responded promptly. They organized a...
Read full review of SAP BusinessObjects Business Intelligence Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.