Compare Clarity vs SAP

Clarity

Based on 2 reviews.

SAP

Based on 1647 reviews.

Sample Customers

SAP Digital Boardroom

Northern Gas Networks, ABeam Consulting, Kienbaum

Popular Solutions

Clarity [EOL]

0 reviews

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

8 reviews

Top Industries

No Data Available

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Founder, PPM Managing Director at a tech services company
As a PPM Functional and Technical Consultant I customize the solution according to customers requirements
Read full review of Clarity [EOL] »

Review 1 of 1

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Anonymous User
Founder, PPM Managing Director at a tech services company
Technical support is very efficient.
Read full review of Clarity [EOL] »
Bob Gill
Principle Architect at a tech services company
At this time, most folks with knowledge of this technology have transitioned to newer technology. Certant may revive...
Read full review of Clarity [EOL] »

Review 1 of 2

MohammadShafiullah
MANAGER - IT SYSTEMS at Fabtech
We haven't really contacted the support team of SAP. For some functional stuff, we coordinated with an SAP partner.
Read full review of SAP Crystal Reports »
Joyee Sen
SAP Service Delivery Manager at SoftwareONE
The technical support is good.
Read full review of SAP BW4HANA »
Richard Spithoven
Owner at Slim
The customer service and support are average. There is room for improvement in response time.
Read full review of SAP S/4HANA »
Ankit Gosavi
SAP S/4 HANA Lead Consultant at HCL Technologies
I had a positive experience with their support services. They were responsive and often exceeded my expectations, as...
Read full review of SAP Intelligent RPA »
Paul Grill
President & CEO at Infosol Inc
Technical support is not bad. Sometimes the responsiveness could be better. Once someone is assigned to the call, it...
Read full review of SAP BusinessObjects Business Intelligence Platform »
JanisSteltner
Process Manager at a energy/utilities company
The Signavio technical support is always great. I have had contact with them two or three times and the problems have...
Read full review of SAP Signavio Process Manager »
Anonymous User
CEO at a manufacturing company
I have contacted SAP support in Germany and Spain many times and also SAP partners. SAP support is excellent, but the...
Read full review of SAP S/4HANA Cloud »
Sai Kalyan RamChintapalli
IT Manager at GIC Re
We contacted technical support in the past when we needed their help on a few issues. It's a complicated system....
Read full review of SAP Business Warehouse »
Anonymous User
CEO at a consumer goods company
The support has been very good.
Read full review of SAP HCM »
NizarAhmad
BI & EIS Manager at Almarai Company Limited
We have used technical support for this solution several times and it is very nice. They come back with responses...
Read full review of SAP Cloud Platform »
Anonymous User
Business Intelligence Analyst at a recreational facilities/services company
When I was first getting started I was sending emails to tech support and they were quick at getting back, so they...
Read full review of SAP Lumira »
Anonymous User
Enterprise Integration Architect at a security firm
Normally with SAP, we have a dedicated, in-house team. They run the system and fix problems if there are any, but it...
Read full review of SAP Replication Server »
TimReule
Process Manager at a wholesaler/distributor
To this point, I think that we have only had one real problem. It was with the Single sign-On, and it worked almost...
Read full review of SAP Signavio Process Manager »
Anonymous User
Director - Customer Intelligence at a manufacturing company
Customer Service: Same as most large companies. Ok. Technical Support: Ok. We had the benefit of a Platinum...
Read full review of SAP Data Services »
Anonymous User
IT Director at a healthcare company
We have only contacted technical support once and they were helpful. Their response time was also good.
Read full review of SAP BW4HANA »
Moorthy Natarajan
Chief Architect at Imagic Consultancy Limited
We don't need to purchase technical support per se. If there is any emergency bug fix, it's called UBS. They would...
Read full review of SAP PowerDesigner »
Anonymous User
Director at a tech vendor
We have less technical support because of the fewer resources in the region, but we don't have any issues at the...
Read full review of SAP S/4HANA »
Anonymous User
Head of Data at a comms service provider
The technical support services are good. However, the response time could be better.
Read full review of SAP BusinessObjects Design Studio »
Anonymous User
Interface Developer at a energy/utilities company
I have been in touch with technical support once or twice. Our problems were resolved very fast so I would say that...
Read full review of SAP HCM »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
The technical support from SAP is inadequate. We don't get timely responses, with support tickets taking more than 25...
Read full review of SAP HANA Cloud »
Mihir-Shah
Enterprise Architecht at RS Group plc
The system is quite stable from an availability perspective. SAP provides a guarantee of 99.5% availability, which is...
Read full review of SAP SuccessFactors HCM »
Abdelghani Khaatib
Executive Director at TEDCO HOLDING
Technical support is great.
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Data Management at BCX
We are using a third party for technical support. So far, their support is good.
Read full review of SAP NetWeaver »
Anonymous User
Founder and CEO at a tech services company
We are providing the support, and we get good support from SAP. I am satisfied with their performance.
Read full review of SAP Business One »
Anonymous User
DGM HR at a comms service provider
Accenture gives good technical support.
Read full review of SAP SuccessFactors »
GB432
Manager of Architecture/Design at a government
In my experience, the level of technical support is not good. They are, however, able to resolve issues in a timely...
Read full review of SAP Crystal Reports »
Anonymous User
Works at a logistics company
This solution has excellent support and customer service. It is the best compared to other vendors that I have dealt...
Read full review of SAP Analytics Cloud »
Anonymous User
Director - SAP Practice at a tech services company
The technical support is good. I would rate the technical support of SAP S4HANA an eight out of ten.
Read full review of SAP S/4HANA »
Anonymous User
Senior Integration Consultant at a consultancy
The technical support services are good.
Read full review of SAP Integration Suite »
Anonymous User
Senior Manager at a computer software company
The technical support is okay but we sometimes struggle to get the responses in a timely manner. It's generally okay,...
Read full review of SAP Master Data Governance »

Review 1 of 30

Technical Support

No Data Available

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