Compare Cloudflare vs WSO2

Cloudflare

Based on 120 reviews.

WSO2

Based on 72 reviews.

Overview

Information Not Available

WSO2 is an open source application development software company focused on providing service-oriented architecture solutions for professional developers. Coming quickly after an investment in Collax, an open source Linux server provider, Intel Capital has invested $4 million into WSO2, a global corporation with offices located in USA, UK and Sri Lanka. WSO2 was founded by Dr. Sanjiva Weerawarana and Paul Fremantle in August, 2005.

Sample Customers

Popular Solutions

Cloudflare

24 reviews

Cloudflare Web Application Firewall

16 reviews

Cloudflare One

15 reviews

WSO2 API Manager

16 reviews

WSO2 Enterprise Integrator

5 reviews

WSO2 Identity Server

5 reviews

Top Industries

Educational Organization

14%

Computer Software Company

14%

Comms Service Provider

Financial Services Firm

18%

Computer Software Company

18%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Spencer Malmad
Owner at Tech Exchange
I use Cloudflare for legacy websites that I need to protect because they're very vulnerable or to secure a client's...
Read full review of Cloudflare »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
My main focus is on security. Security and consultation are key areas for me.
Read full review of Cloudflare One »
SachidDoshi
Senior Enterprise Security Architect at HGS - Hinduja Global Solutions
As a senior enterprise architect, I work on solution developments using Cloudflare Web Application Firewall, and the...
Read full review of Cloudflare Web Application Firewall »
Keith Azzopardi
Fractional CTO at Tassei Tech
We use Cloudflare Workers ( /products/cloudflare-workers-reviews ) mainly to avoid Cross-Origin Resource Sharing...
Read full review of Cloudflare Workers »

Review 1 of 4

VishalSingh14
IT Engineer at Reliance Industries Ltd
WSO2 API Manager is a cumulative security-based software, and I had a good experience with it.
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise

Read full review of WSO2 Enterprise Integrator »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API...
Read full review of WSO2 Identity Server »
Anonymous User
Senior System Architect & Consultant at a tech services company

Read full review of WSO2 Carbon [EOL] »

Review 1 of 4

Customer Service

Jesus Viera
President & CEO at JEVSUPPORT, LLC
I have used the support and they could improve. I rate the support from Cloudflare DNS a six out of seven.
Read full review of Cloudflare »
Abdullah Jin
Principal Cyber Prevent and Defense Engineer at a comms service provider
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical...
Read full review of Cloudflare »
Arsene Koffi
Head of Digital Transformation Department at MERUTE
We contact our service provider for any technical issues with the solution.
Read full review of Cloudflare Web Application Firewall »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
I would rate the customer service as seven out of ten. It is not effortless to contact them, however, solutions are...
Read full review of Cloudflare One »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the...
Read full review of Cloudflare »
Thiago Ribeiro
System Analyst at Infrasat
I have never had to contact technical support or open a ticket because the servers are so reliable.
Read full review of Cloudflare »
Spencer Malmad
Owner at Tech Exchange
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
Read full review of Cloudflare »
Binuprasad Madhu
Site Reliability Engineer at a tech vendor
Cloudflare support responds as quickly as possible. If you have any issues, you can get a support engineer with the...
Read full review of Cloudflare »
Hüseyin Şimşek
Head of Software Development at Obase
I have not engaged Cloudflare's technical support, so I cannot comment on it. However, their documentation is...
Read full review of Cloudflare Web Application Firewall »
Kentgi Tomo
Information Security Lead - Blue Team at FinAccel Pte Ltd.
The technical support is easy because we use the enterprise plan. Whenever we have technical difficulties, we can use...
Read full review of Cloudflare Web Application Firewall »
Nagendra Nekkala
Senior Manager ICT & Innovations at Bangalore International Airport Limited
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Cloudflare One »
Anonymous User
IT Consultant, Business Owner, Lecturer at a tech consulting company
Customer Service: I would give them a 9/10. They respond pretty fast to requests. Technical Support: I would give an...
Read full review of Cloudflare »
Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
Read full review of Cloudflare »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare One »
Anonymous User
Systems Engineer at a tech services company
Customer Service: Good, as the few times I've required customer service, it was more technical but they were always...
Read full review of Cloudflare »
Anonymous User
CTO at a tech services company
The solution's customer support is really bad. When you have some issue, you will never get an answer from customer...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Network Security Manager at a computer software company
It's challenging to find technical expertise, for technical issues. While there is a network for sales, finding...
Read full review of Cloudflare Web Application Firewall »
Prajith Chowthee
Independent Consultant at Unaikui
We never need to contact customer service.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
I do reach to the support from time to time and they seems to be all very knowledgeable. I rate the support eight out...
Read full review of Cloudflare One »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
I have not had any issues with the technical support of the Cloudflare Web Application Firewall. Local support is...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Principal Web Developer, Managing Director at a tech company
Answers to all our questions were available when needed.
Read full review of Cloudflare »
Anonymous User
VP/Director of IT
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the...
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
Tech support is solid. No issues there.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
System Administrator at a tech vendor
Technical support is excellent.
Read full review of Cloudflare »
Herb Angle
Owner at Hga consulting
Their documentation is awesome, so I haven't had to deal with their tech support before. I would rate my experience...
Read full review of Cloudflare »
Anonymous User
Project Manager at a tech services company
The technical support on offer is excellent. They are very helpful and responsive. We're quite happy with the level...
Read full review of Cloudflare »
Tch40Dr800
Business Director at a tech services company
I'm quite comfortable with them so I don't see a big issue. We get fairly good support. The earlier issues that we...
Read full review of Cloudflare »
Daniel Kabucho
Technical Solutions Specialist-Cyber security at Liquid Telecom
Based on our usage and experience, the support is good, but we do not know about the client's experience.
Read full review of Cloudflare »
Anonymous User
Country Manager at a tech services company
As I am using the free solution, there is no direct support, only access to online documentation.
Read full review of Cloudflare Workers »

Review 1 of 30

AnilKumar40
Senior Principal Architect at 6d Technologies
The support is good, with well-defined documentation and helpful blogs. Documentation has improved over the years,...
Read full review of WSO2 API Manager »
Eric-Winston
Senior Manager at Wavenet International Pvt Ltd
I haven't contacted the technical support directly. My technical team contacts them and finds them responsive. We...
Read full review of WSO2 API Manager »
Christopher Lebuso
Senior Software Developer at FROSTBYTE
We have had a good experience with customer service and support because they are resourceful and helpful. I rate the...
Read full review of WSO2 Enterprise Integrator »
Xolisa_Vuza
Co-Founder and Chief Technology Officer at Asante Digital Group
The solution's technical support is fast. You need to buy a subscription to get support. There is obviously free...
Read full review of WSO2 API Manager »
JandiroArao
System Admin at OSBR
The technical support is good. I would rate the technical support a nine out of ten.
Read full review of WSO2 Enterprise Integrator »
Balamurali P
Solution Architect at a tech consulting company
The solution's support model is not very clear enough right now.
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
Tech support is very good. The open-source version means you have to get support from the community. However, if you...
Read full review of WSO2 API Manager »
AnilKumar40
Senior Principal Architect at 6d Technologies
We've had certain issues where we posted queries and got responses. Thankfully, none were blockers so far. So we...
Read full review of WSO2 API Manager »
Modupe Aladeojebi
Chief Technology Officer at Swifta Systems and Services
I have not had to contact technical support as essentially I am technical support. So far, everything is good and I...
Read full review of WSO2 API Manager »
Balamurali P
Solution Architect at a tech consulting company
With our subscription, their technical support is really very good. There are a lot of documents available, but they...
Read full review of WSO2 Identity Server »
Kalyan R
Vice President - IT and Security at Finecons
The solution's technical support is very knowledgeable. I rate the technical support an eight out of ten.
Read full review of WSO2 Enterprise Integrator »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
The customer support is really good. We receive good support from the OEM, and they provide effective solutions when...
Read full review of WSO2 Identity Server »
Ilir Lazaj
Senior Consultant at Capgemini
Technical support has been fine. We are satisfied with their level of service.
Read full review of WSO2 API Manager »
Pasan Tennakoon
Software Engineer at University of Peradeniya
I never had to reach out to technical support. I do not know how helpful or responsive they would be.
Read full review of WSO2 Enterprise Integrator »
VishalSingh14
IT Engineer at Reliance Industries Ltd
We had great technical support from WSO2, and it was really satisfactory.
Read full review of WSO2 API Manager »
Balamurali P
Solution Architect at a tech consulting company
The product’s technical support documentation could be better. Even though it has an open-source version, we have to...
Read full review of WSO2 Identity Server »
Viraj Dhanushka
Student at University of Peradeniya
I haven't contacted WSO2, but I know that they provide good support.
Read full review of WSO2 API Manager »
Anonymous User
Project Manager at a tech services company
The customer service is helpful. If we have any kind of questions regarding improvements or bug fix. We can open a...
Read full review of WSO2 API Manager »
Ambuj Gandhi
Product Manager at a university
The support system is not that great. The number of employees in the organization is perhaps too little that is...
Read full review of WSO2 API Manager »
Anonymous User
Senior System Architect & Consultant at a tech services company
Although it is open source, you have the option of commercial support to help in development projects and to maintain...
Read full review of WSO2 Carbon [EOL] »
Danilo Duran
Incident Manager at Iguatemi Empresa de Shopping Centers SA
I haven’t personally contacted the WSO2'scustomer service and support for the enterprise integrator. My clients...
Read full review of WSO2 Enterprise Integrator »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
We haven't used technical support.
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Lead Business Analyst at a tech services company
I am satisfied with technical support.
Read full review of WSO2 API Manager »
Anonymous User
Enterprise Architect at a manufacturing company
We've found support, which we need to pay for, was generally lacking in the level of service we expected. It's a...
Read full review of WSO2 Enterprise Integrator »
Arcangelo Di Balsamo
CTO Cloud Division at a tech services company
The customer service was not a problem. We had a quick question regarding the implementation of the certificate. They...
Read full review of WSO2 API Manager »
Leonardo Ferreira
Software Architecture Leader at Edenred
We don't have a contract for dedicated support. We have to deal with internet forums, etc. Officially speaking,...
Read full review of WSO2 API Manager »
Anonymous User
CEO
We did not have technical support, although we found that community support was good enough to fulfill our needs.
Read full review of WSO2 Enterprise Integrator »
Emmanuel LESNE
Solutions Architect at Middleware Solutions
We have contacted their support and they were good but not perfect.
Read full review of WSO2 Enterprise Integrator »
Xinxiao Li
Chief Specialist at a manufacturing company
We have only contacted support two times.
Read full review of WSO2 API Manager »
Nitin Natekar
Enterprise Architect at Peristent Systems
The support we have received from WSO2 was very good and I would recommend the support.
Read full review of WSO2 Identity Server »

Review 1 of 30

Technical Support

No Data Available

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