Compare Cloudflare vs WSO2

Cloudflare

Based on 122 reviews.

WSO2

Based on 72 reviews.

Overview

Information Not Available

WSO2 is an open source application development software company focused on providing service-oriented architecture solutions for professional developers. Coming quickly after an investment in Collax, an open source Linux server provider, Intel Capital has invested $4 million into WSO2, a global corporation with offices located in USA, UK and Sri Lanka. WSO2 was founded by Dr. Sanjiva Weerawarana and Paul Fremantle in August, 2005.

Sample Customers

Popular Solutions

Cloudflare

16 reviews

Cloudflare Web Application Firewall

16 reviews

Cloudflare One

10 reviews

WSO2 API Manager

15 reviews

WSO2 Enterprise Integrator

4 reviews

WSO2 Identity Server

5 reviews

Top Industries

Computer Software Company

14%

Comms Service Provider

10%

Financial Services Firm

10%

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

16%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
My main focus is on security. Security and consultation are key areas for me.
Read full review of Cloudflare One »
Maciej Piaskowy
Senior Security Engineer at ManpowerGroup
Since I'm managing security tools and focusing on email security, Cloudflare mainly helps me take care of DNS records...
Read full review of Cloudflare »
Avinash Udawant
IT Manager at Amla Commerce
The typical use case for Cloudflare Web Application Firewall in my company is that we are providing support to our...
Read full review of Cloudflare Web Application Firewall »
Keith Azzopardi
Fractional CTO at Tassei Tech
We use Cloudflare Workers ( /products/cloudflare-workers-reviews ) mainly to avoid Cross-Origin Resource Sharing...
Read full review of Cloudflare Workers »

Review 1 of 4

VishalSingh14
IT Engineer at Reliance Industries Ltd
WSO2 API Manager is a cumulative security-based software, and I had a good experience with it.
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise

Read full review of WSO2 Enterprise Integrator »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API...
Read full review of WSO2 Identity Server »
Anonymous User
Senior System Architect & Consultant at a tech services company

Read full review of WSO2 Carbon [EOL] »

Review 1 of 4

Customer Service

Jay Vekaria
Linux System Administrator at Ergode
We haven't needed to contact them so far. Managing DNS on multiple other platforms was relatively easy for me, so I...
Read full review of Cloudflare »
Eddy Ramirez
IT Security Director at a financial services firm
I've never contacted technical support in the past.
Read full review of Cloudflare »
Hüseyin Şimşek
Head of Software Development at Obase
I have not engaged Cloudflare's technical support, so I cannot comment on it. However, their documentation is...
Read full review of Cloudflare Web Application Firewall »
Stefan Rusu
Information Security and Compliance Manager at a tech vendor
I have not used technical support.
Read full review of Cloudflare Web Application Firewall »
MariosChristodoulou
Chief Information Officer at F.P. eSafe Solutions LTD
Technical support is very good. They are very helpful and responsive. We've been quite satisfied with the level of...
Read full review of Cloudflare Web Application Firewall »
Madhurya Dutta
IT Associate at GNRC Hospitals
I haven't contacted technical support.
Read full review of Cloudflare One »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
I would rate the customer service as seven out of ten. It is not effortless to contact them, however, solutions are...
Read full review of Cloudflare One »
Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
Daniyal Khalid
Technical Solutions Specialist at Google
When we often face issues with the service, we contact the support team. The team is really good. However, support...
Read full review of Cloudflare One »
Binuprasad Madhu
Site Reliability Engineer at a tech vendor
Cloudflare support responds as quickly as possible. If you have any issues, you can get a support engineer with the...
Read full review of Cloudflare »
Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
Read full review of Cloudflare »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare One »
Bryan Wei
Director of Platform and Information Security at Brace Software
Tech support is solid. No issues there.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Country Manager at a tech services company
As I am using the free solution, there is no direct support, only access to online documentation.
Read full review of Cloudflare Workers »
Anonymous User
Co Founder at a tech services company
Customer Service: 9/10. I did not really have the opportunity to use their service as a free user. However, when you...
Read full review of Cloudflare »
Anonymous User
IT Consultant, Business Owner, Lecturer at a tech consulting company
Customer Service: I would give them a 9/10. They respond pretty fast to requests. Technical Support: I would give an...
Read full review of Cloudflare »
Keith Azzopardi
Fractional CTO at Tassei Tech
While the technical support is generally good, with a rating of seven out of ten, they are not fully familiar with...
Read full review of Cloudflare Workers »
Anonymous User
Systems Engineer at a tech services company
Customer Service: Good, as the few times I've required customer service, it was more technical but they were always...
Read full review of Cloudflare »
Dniel Parra
Network Engineer at a comms service provider
The technical support for Cloudflare is good because the team is knowledgeable about the connection, standard,...
Read full review of Cloudflare »
Anonymous User
Shift Lead
Customer Service: Since customer service goes hand in hand with technical support, I'm afraid we haven't experienced...
Read full review of Cloudflare »
Prajith Chowthee
Independent Consultant at Unaikui
We never need to contact customer service.
Read full review of Cloudflare »
Anonymous User
Systems and New Media Manager at a leisure / travel company
Technical support is 10/10. Our one call about a caching issue was easily fixed and it turned out to be a problem we...
Read full review of Cloudflare »
Anonymous User
Information Technology Engineer at a tech vendor
I haven't contacted technical support.
Read full review of Cloudflare »
Raj Meka
President and CEO at Mekas Cloud Services
We have not used technical support.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
I do reach to the support from time to time and they seems to be all very knowledgeable. I rate the support eight out...
Read full review of Cloudflare One »
Herb Angle
Owner at Hga consulting
Their documentation is awesome, so I haven't had to deal with their tech support before. I would rate my experience...
Read full review of Cloudflare »
Anonymous User
Principal Cyber Prevent and Defense Engineer at a comms service provider
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical...
Read full review of Cloudflare »
JaanAnvelt
Chief Information Security Officer at BIGBANK AS
The support is really good and helpful.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Senior Consultant CDN at a comms service provider
The technical support team is very good and they know what they're doing.
Read full review of Cloudflare »
Ryan Pellette
Product Manager at a tech services company
I haven't contacted support which indicates a good self-serve product. The tools to answer your own questions are...
Read full review of Cloudflare »

Review 1 of 30

VishalSingh14
IT Engineer at Reliance Industries Ltd
We had great technical support from WSO2, and it was really satisfactory.
Read full review of WSO2 API Manager »
Xolisa_Vuza
Co-Founder and Chief Technology Officer at Asante Digital Group
The solution's technical support is fast. You need to buy a subscription to get support. There is obviously free...
Read full review of WSO2 API Manager »
AnilKumar40
Senior Principal Architect at 6d Technologies
We've had certain issues where we posted queries and got responses. Thankfully, none were blockers so far. So we...
Read full review of WSO2 API Manager »
Salar Karimi
System Expert at Creentech
We are not satisfied with the customer service and support. In a few instances, their response time has been a bit slow.
Read full review of WSO2 API Manager »
Sachin Deorah
Technical Architect at BORN Group
I have contacted the product's support team, and my company gets support on time since we have enterprise-level...
Read full review of WSO2 API Manager »
Pasan Tennakoon
Software Engineer at University of Peradeniya
I never had to reach out to technical support. I do not know how helpful or responsive they would be.
Read full review of WSO2 Enterprise Integrator »
XolisaVuza
Co-Founder and Chief Technology Officer at AfroCentric Health
The technical support is very good.
Read full review of WSO2 API Manager »
Viraj Dhanushka
Student at University of Peradeniya
I haven't contacted WSO2, but I know that they provide good support.
Read full review of WSO2 API Manager »
Jose Luis Bonilla
CIO at Banco Pichincha España
It is not easy to reach the solution's technical support team. My company has an external partner who helps us with...
Read full review of WSO2 API Manager »
Ilir Lazaj
Senior Consultant at Capgemini
Technical support is very good. We occasionally have contact with them and they always answer in a very short amount...
Read full review of WSO2 Enterprise Integrator »
Modupe Aladeojebi
Chief Technology Officer at Swifta Systems and Services
I have not had to contact technical support as essentially I am technical support. So far, everything is good and I...
Read full review of WSO2 API Manager »
Balamurali P
Solution Architect at a tech consulting company
The solution's support model is not very clear enough right now.
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
Tech support is very good. The open-source version means you have to get support from the community. However, if you...
Read full review of WSO2 API Manager »
AnilKumar40
Senior Principal Architect at 6d Technologies
The support is good, with well-defined documentation and helpful blogs. Documentation has improved over the years,...
Read full review of WSO2 API Manager »
Asskjkj Lkajslkd
Developer at Systems Limited
The customer service and support team is very good. WSO2's technical support team is very good, especially if you are...
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Solution Architect at a tech vendor
Customer support could be improved.
Read full review of WSO2 API Manager »
Anonymous User
Senior Technical Architect at a tech services company
Technical support is typically very good. We have good on-the-ground technical support. There is also a robust...
Read full review of WSO2 Identity Server »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
We haven't used technical support.
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Enterprise Architect at a manufacturing company
We've found support, which we need to pay for, was generally lacking in the level of service we expected. It's a...
Read full review of WSO2 Enterprise Integrator »
Andrés Pastorini
IT Solutions Architect at Agesic
In terms of the technical support, we don't use it. But I would evaluate documentation manuals as very good.
Read full review of WSO2 API Manager »
Anonymous User
Integration Architect at a tech consulting company
WSO2's technical support is good.
Read full review of WSO2 API Manager »
Leonardo Ferreira
Software Architecture Leader at Edenred
We don't have a contract for dedicated support. We have to deal with internet forums, etc. Officially speaking,...
Read full review of WSO2 API Manager »
Nitin Natekar
Enterprise Architect at Peristent Systems
The support we have received from WSO2 was very good and I would recommend the support.
Read full review of WSO2 Identity Server »
PrashansaShukla
Software Engineer at Jio Platforms Limited
We don't have a license with WSO2 so I couldn't connect with the WSO2 team for technical support. I was the main...
Read full review of WSO2 API Manager »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
Technical support provides proper support.
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Senior System Architect & Consultant at a tech services company
Although it is open source, you have the option of commercial support to help in development projects and to maintain...
Read full review of WSO2 Carbon [EOL] »
Anonymous User
Lead Business Analyst at a tech services company
I am satisfied with technical support.
Read full review of WSO2 API Manager »
Anonymous User
CEO
We did not have technical support, although we found that community support was good enough to fulfill our needs.
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Business&Integration Arch Manager at a tech services company
We don't have access to technical support as we are using the open-source version. We need to rely on documentation...
Read full review of WSO2 API Manager »
Danilo Duran
Incident Manager at Iguatemi Empresa de Shopping Centers SA
I haven’t personally contacted the WSO2'scustomer service and support for the enterprise integrator. My clients...
Read full review of WSO2 Enterprise Integrator »

Review 1 of 30

Technical Support

No Data Available

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