Compare Cloudflare vs WSO2

Cloudflare

Based on 125 reviews.

WSO2

Based on 73 reviews.

Overview

Information Not Available

WSO2 is an open source application development software company focused on providing service-oriented architecture solutions for professional developers. Coming quickly after an investment in Collax, an open source Linux server provider, Intel Capital has invested $4 million into WSO2, a global corporation with offices located in USA, UK and Sri Lanka. WSO2 was founded by Dr. Sanjiva Weerawarana and Paul Fremantle in August, 2005.

Sample Customers

Popular Solutions

Cloudflare

15 reviews

Cloudflare Web Application Firewall

15 reviews

Cloudflare One

7 reviews

WSO2 API Manager

13 reviews

WSO2 Enterprise Integrator

4 reviews

WSO2 Identity Server

4 reviews

Top Industries

Computer Software Company

13%

Comms Service Provider

11%

Financial Services Firm

10%

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

14%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
My main focus is on security. Security and consultation are key areas for me.
Read full review of Cloudflare One »
Herb Angle
Owner at Hga consulting
I have experience with Cloudflare; I use them all the time, including WAF and DNS. I'm using Cloudflare on all my...
Read full review of Cloudflare »
Avinash Udawant
IT Manager at Amla Commerce
The typical use case for Cloudflare Web Application Firewall in my company is that we are providing support to our...
Read full review of Cloudflare Web Application Firewall »
Keith Azzopardi
Fractional CTO at Tassei Tech
We use Cloudflare Workers mainly to avoid Cross-Origin Resource Sharing (CORS) issues and as a reverse proxy. It has...
Read full review of Cloudflare Workers »

Review 1 of 4

AnilKumar40
Senior Principal Architect at 6d Technologies
We use WSO2 API Manager to integrate our telecom products with third-party REST APIs. We are orchestrating services...
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise

Read full review of WSO2 Enterprise Integrator »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API...
Read full review of WSO2 Identity Server »
Anonymous User
Senior System Architect & Consultant at a tech services company

Read full review of WSO2 Carbon [EOL] »

Review 1 of 4

Customer Service

Sri Sampath
Founder & CEO at vivacomm
I am satisfied with Cloudflare's customer service.
Read full review of Cloudflare »
MariosChristodoulou
Chief Information Officer at F.P. eSafe Solutions LTD
Technical support is very good. They are very helpful and responsive. We've been quite satisfied with the level of...
Read full review of Cloudflare Web Application Firewall »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
I would rate the customer service as seven out of ten. It is not effortless to contact them, however, solutions are...
Read full review of Cloudflare One »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the...
Read full review of Cloudflare »
SachidDoshi
Senior Enterprise Security Architect at HGS - Hinduja Global Solutions
For customer support, there are SLA-based plans which need to be availed. Excellent support is offered for Cloudflare...
Read full review of Cloudflare Web Application Firewall »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
I have experienced some difficulties with Cloudflare's support as a customer based in India. Despite the company...
Read full review of Cloudflare Web Application Firewall »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
Jay Vekaria
Linux System Administrator at Ergode
We haven't needed to contact them so far. Managing DNS on multiple other platforms was relatively easy for me, so I...
Read full review of Cloudflare »
Eddy Ramirez
IT Security Director at a financial services firm
I've never contacted technical support in the past.
Read full review of Cloudflare »
Aryan Singh1
Product Manager at Infozion
We had a couple of back-and-forth communication with the Cloudflare team. The support team's responses are...
Read full review of Cloudflare »
Binuprasad Madhu
Site Reliability Engineer at a tech vendor
Cloudflare support responds as quickly as possible. If you have any issues, you can get a support engineer with the...
Read full review of Cloudflare »
Spencer Malmad
Owner at Tech Exchange
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
Read full review of Cloudflare »
Keith Azzopardi
Fractional CTO at Tassei Tech
While the technical support is generally good, with a rating of seven out of ten, they are not fully familiar with...
Read full review of Cloudflare Workers »
Bryan Wei
Director of Platform and Information Security at Brace Software
Tech support is solid. No issues there.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Country Manager at a tech services company
As I am using the free solution, there is no direct support, only access to online documentation.
Read full review of Cloudflare Workers »
Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
Read full review of Cloudflare »
Anonymous User
Online Marketing & Development Manager at a engineering company
Technical support is 10/10 – very good.
Read full review of Cloudflare »
Anonymous User
Superintendent of Cloud Platforms at a manufacturing company
As far as technical support, we have not really had any issues that require contacting them.
Read full review of Cloudflare Web Application Firewall »
Darko Milic
General Manager at Centralschweizerische Kraftwerke AG
I had to contact technical support twice, and both times, my issues were resolved satisfactorily. Therefore, I rate...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
IT Consultant, Business Owner, Lecturer at a tech consulting company
Customer Service: I would give them a 9/10. They respond pretty fast to requests. Technical Support: I would give an...
Read full review of Cloudflare »
Prajith Chowthee
Independent Consultant at Unaikui
We never need to contact customer service.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
I do reach to the support from time to time and they seems to be all very knowledgeable. I rate the support eight out...
Read full review of Cloudflare One »
Anonymous User
Co Founder at a tech services company
Customer Service: 9/10. I did not really have the opportunity to use their service as a free user. However, when you...
Read full review of Cloudflare »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up...
Read full review of Cloudflare »
Anonymous User
Network Security Manager at a computer software company
It's challenging to find technical expertise, for technical issues. While there is a network for sales, finding...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company
Technical support is 10/10.
Read full review of Cloudflare »
Andrii Präger
CTO at QROK GmbH
We are satisfied with technical support.
Read full review of Cloudflare »
Anonymous User
Information Technology Engineer at a tech vendor
I haven't contacted technical support.
Read full review of Cloudflare »
Anonymous User
Project Manager at a tech services company
The technical support on offer is excellent. They are very helpful and responsive. We're quite happy with the level...
Read full review of Cloudflare »
Herb Angle
Owner at Hga consulting
Their documentation is awesome, so I haven't had to deal with their tech support before. I would rate my experience...
Read full review of Cloudflare »

Review 1 of 30

Omar_Ismail
ECM, Archives and Digital Preservation Consultant at DataServe
The solution's customer service is good. We purchase an annual subscription for its technical support.
Read full review of WSO2 Enterprise Integrator »
Xolisa_Vuza
Co-Founder and Chief Technology Officer at Asante Digital Group
The solution's technical support is fast. You need to buy a subscription to get support. There is obviously free...
Read full review of WSO2 API Manager »
AnilKumar40
Senior Principal Architect at 6d Technologies
We've had certain issues where we posted queries and got responses. Thankfully, none were blockers so far. So we...
Read full review of WSO2 API Manager »
XolisaVuza
Co-Founder and Chief Technology Officer at AfroCentric Health
The technical support is very good.
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
They have a support portal where we can log a ticket and get good support from them. We get it directly from the OEM....
Read full review of WSO2 Enterprise Integrator »
RomanFigurny
API Developer at a tech services company
We are quite satisfied with technical support. I would rate technical support a four out of five.
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
We haven't had any issues with the technical support. They seem to be helpful and responsive. We're satisfied with...
Read full review of WSO2 Enterprise Integrator »
Ilir Lazaj
Senior Consultant at Capgemini
Technical support is very good. We occasionally have contact with them and they always answer in a very short amount...
Read full review of WSO2 Enterprise Integrator »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
The tool's support is good and comes directly from OEM.
Read full review of WSO2 Enterprise Integrator »
Viraj Dhanushka
Student at University of Peradeniya
I haven't contacted WSO2, but I know that they provide good support.
Read full review of WSO2 API Manager »
Daryl Libut
Head Of ITG Shared Applications Division at PSBank
We haven't contacted customer service. We are using the open-source version and do not have the enterprise version.
Read full review of WSO2 API Manager »
Ilir Lazaj
Senior Consultant at Capgemini
Technical support has been fine. We are satisfied with their level of service.
Read full review of WSO2 API Manager »
Clement Hsieh
Doctoral Researcher at National Chengchi University
The on-site document is okay.
Read full review of WSO2 API Manager »
Salar Karimi
System Expert at Creentech
We are not satisfied with the customer service and support. In a few instances, their response time has been a bit slow.
Read full review of WSO2 API Manager »
Asskjkj Lkajslkd
Developer at Systems Limited
The customer service and support team is very good. WSO2's technical support team is very good, especially if you are...
Read full review of WSO2 Enterprise Integrator »
Andrés Pastorini
IT Solutions Architect at Agesic
In terms of the technical support, we don't use it. But I would evaluate documentation manuals as very good.
Read full review of WSO2 API Manager »
Nitin Natekar
Enterprise Architect at Peristent Systems
The support we have received from WSO2 was very good and I would recommend the support.
Read full review of WSO2 Identity Server »
Anonymous User
Business&Integration Arch Manager at a tech services company
We don't have access to technical support as we are using the open-source version. We need to rely on documentation...
Read full review of WSO2 API Manager »
Arcangelo Di Balsamo
CTO Cloud Division at a tech services company
The customer service was not a problem. We had a quick question regarding the implementation of the certificate. They...
Read full review of WSO2 API Manager »
Leonardo Ferreira
Software Architecture Leader at Edenred
We don't have a contract for dedicated support. We have to deal with internet forums, etc. Officially speaking,...
Read full review of WSO2 API Manager »
Danilo Duran
Incident Manager at Iguatemi Empresa de Shopping Centers SA
I haven’t personally contacted the WSO2'scustomer service and support for the enterprise integrator. My clients...
Read full review of WSO2 Enterprise Integrator »
Xinxiao Li
Chief Specialist at a manufacturing company
We have only contacted support two times.
Read full review of WSO2 API Manager »
Ambuj Gandhi
Product Manager at a university
The support system is not that great. The number of employees in the organization is perhaps too little that is...
Read full review of WSO2 API Manager »
Anonymous User
Integration Architect at a tech consulting company
WSO2's technical support is good.
Read full review of WSO2 API Manager »
Anonymous User
Open Bannking,API and SOA Technical Architect at a computer software company
The technical support is good but it depends on the partner relationship. I would rate the support from the WSO2 API...
Read full review of WSO2 API Manager »
Anonymous User
Integration Manager at a financial services firm
The support that we're getting from the company is not great.
Read full review of WSO2 API Manager »
Anonymous User
Project Manager at a tech services company
The customer service is helpful. If we have any kind of questions regarding improvements or bug fix. We can open a...
Read full review of WSO2 API Manager »
Anonymous User
Enterprise Architect at a manufacturing company
We've found support, which we need to pay for, was generally lacking in the level of service we expected. It's a...
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Director of Software Development at a tech vendor
I have interacted with technical support in the past, and they have assisted us with our queries. They were helpful...
Read full review of WSO2 API Manager »
Anonymous User
Director at a tech services company
The customer service executives are very responsive, but then the support model and the commercials are cumbersome....
Read full review of WSO2 Enterprise Integrator »

Review 1 of 30

Technical Support

No Data Available

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