Compare Cloudflare vs WSO2

Cloudflare

Based on 128 reviews.

WSO2

Based on 74 reviews.

Overview

Information Not Available

WSO2 is an open source application development software company focused on providing service-oriented architecture solutions for professional developers. Coming quickly after an investment in Collax, an open source Linux server provider, Intel Capital has invested $4 million into WSO2, a global corporation with offices located in USA, UK and Sri Lanka. WSO2 was founded by Dr. Sanjiva Weerawarana and Paul Fremantle in August, 2005.

Sample Customers

Popular Solutions

Cloudflare

11 reviews

Cloudflare Web Application Firewall

9 reviews

Cloudflare One

4 reviews

WSO2 API Manager

10 reviews

WSO2 Enterprise Integrator

4 reviews

WSO2 Identity Server

4 reviews

Top Industries

Computer Software Company

12%

Comms Service Provider

10%

Financial Services Firm

10%

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at a financial services firm
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at a tech services company
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Cobe Van Coller
Network Architect at a non-tech company
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »
Avinash Udawant
IT Manager at a tech vendor
The typical use case for Cloudflare Web Application Firewall in my company is that we are providing support to our...
Read full review of Cloudflare Web Application Firewall »

Review 1 of 4

Ritesh_Shah
Senior Solution Architect at a tech vendor
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API...
Read full review of WSO2 Identity Server »
Merna Muawad
Manager, Integration Technical Delivery at a computer software company
My major use cases for WSO2 API Manager are mainly for system integration between multiple layers because we are...
Read full review of WSO2 API Manager »
Andrea Cuccarini
Technical director at a tech services company
A typical use case for WSO2 Enterprise Integrator is when I am in an interoperability environment with healthcare...
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Senior System Architect & Consultant at a tech services company

Read full review of WSO2 Carbon [EOL] »

Review 1 of 4

Customer Service

Wellington Malagutti
Security Specialist at a tech services company
I did not deal with their support or customer service as there was no need. The online documentation was sufficient.
Read full review of Cloudflare »
Kentgi Tomo
Information Security Lead - Blue Team at a financial services firm
The technical support is easy because we use the enterprise plan. Whenever we have technical difficulties, we can use...
Read full review of Cloudflare Web Application Firewall »
M.A. Faisal
General Manager at a financial services firm
I would rate their technical support as average, neither particularly good nor poor. Cloudflare's technical support...
Read full review of Cloudflare »
MariosChristodoulou
Chief Information Officer at a computer software company
Technical support is very good. They are very helpful and responsive. We've been quite satisfied with the level of...
Read full review of Cloudflare Web Application Firewall »
Stefan Rusu
Information Security and Compliance Manager at a tech vendor
I have not used technical support.
Read full review of Cloudflare Web Application Firewall »
KornthawatPhichitoakkhanit
Cloud Business Developer at a tech services company
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the...
Read full review of Cloudflare »
SachidDoshi
Senior Enterprise Security Architect at a tech services company
For customer support, there are SLA-based plans which need to be availed. Excellent support is offered for Cloudflare...
Read full review of Cloudflare Web Application Firewall »
Aryan Singh1
Product Manager at a consultancy
We had a couple of back-and-forth communication with the Cloudflare team. The support team's responses are...
Read full review of Cloudflare »
Spencer Malmad
Owner at a consultancy
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
Read full review of Cloudflare »
Anonymous User
Systems Engineer at a tech services company
Customer Service: Good, as the few times I've required customer service, it was more technical but they were always...
Read full review of Cloudflare »
Herb Angle
Owner at a financial services firm
I would rate the technical support with Cloudflare as excellent every time I've had to call them; I haven't called...
Read full review of Cloudflare »
Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is responsive.
Read full review of Cloudflare »
Anonymous User
Competence Center Manager at a tech services company
The technical support from the vendor could be better. The support is provided online and most of the technical...
Read full review of Cloudflare »
Anonymous User
CTO at a retailer
Cloudflare is a customer-oriented company and offers solid support.
Read full review of Cloudflare One »
Prajith Chowthee
Independent Consultant at a manufacturing company
We never need to contact customer service.
Read full review of Cloudflare »
Avinash Udawant
IT Manager at a tech vendor
The technical support of Cloudflare Web Application Firewall rates between five and seven at maximum.
Read full review of Cloudflare Web Application Firewall »
Raj Meka
President and CEO at a tech services company
We have not used technical support.
Read full review of Cloudflare »
Ryan Pellette
Product Manager at a tech services company
I haven't contacted support which indicates a good self-serve product. The tools to answer your own questions are...
Read full review of Cloudflare »
Darko Milic
General Manager at a energy/utilities company
I had to contact technical support twice, and both times, my issues were resolved satisfactorily. Therefore, I rate...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Senior Dev Ops Engineer at a tech services company
I have mainly been on their lower accounts which don’t really come with support.
Read full review of Cloudflare »
Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
Read full review of Cloudflare »
Anonymous User
Principal Web Developer, Managing Director at a tech company
Answers to all our questions were available when needed.
Read full review of Cloudflare »
Herb Angle
Owner at a financial services firm
I would rate the technical support with Cloudflare as excellent every time I've had to contact them. I haven't called...
Read full review of Cloudflare Web Application Firewall »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up...
Read full review of Cloudflare »
Anonymous User
Principal Cyber Prevent and Defense Engineer at a comms service provider
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical...
Read full review of Cloudflare »
Anonymous User
VP/Director of IT at a tech vendor
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the...
Read full review of Cloudflare »
Anonymous User
Co Founder at a tech services company
Customer Service: 9/10. I did not really have the opportunity to use their service as a free user. However, when you...
Read full review of Cloudflare »
Anonymous User
WordPress Developer & Consultant at a tech services company
I’ve never had a reason to get in touch with their technical support.
Read full review of Cloudflare »
reviewer5849132
Chief Information Security Officer at a financial services firm
The support is really good and helpful.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical...
Read full review of Cloudflare »

Review 1 of 30

Jose Luis Bonilla
CIO at a financial services firm
It is not easy to reach the solution's technical support team. My company has an external partner who helps us with...
Read full review of WSO2 API Manager »
Kalyan R
Vice President - IT and Security at a manufacturing company
The solution's technical support is very knowledgeable. I rate the technical support an eight out of ten.
Read full review of WSO2 Enterprise Integrator »
AnilKumar40
Senior Principal Architect at a computer software company
The support is good, with well-defined documentation and helpful blogs. Documentation has improved over the years,...
Read full review of WSO2 API Manager »
Xolisa_Vuza
Co-Founder and Chief Technology Officer at a tech services company
The solution's technical support is fast. You need to buy a subscription to get support. There is obviously free...
Read full review of WSO2 API Manager »
Ilir Lazaj
Senior Consultant at a tech vendor
Technical support has been fine. We are satisfied with their level of service.
Read full review of WSO2 API Manager »
Pasan Tennakoon
Software Engineer at a educational organization
I never had to reach out to technical support. I do not know how helpful or responsive they would be.
Read full review of WSO2 Enterprise Integrator »
Viraj Dhanushka
Student at a educational organization
I haven't contacted WSO2, but I know that they provide good support.
Read full review of WSO2 API Manager »
Balamurali P
Solution Architect at a tech consulting company
With our subscription, their technical support is really very good. There are a lot of documents available, but they...
Read full review of WSO2 Identity Server »
XolisaVuza
Co-Founder and Chief Technology Officer at a tech services company
The technical support is very good.
Read full review of WSO2 API Manager »
Balamurali P
Solution Architect at a tech consulting company
The solution's support model is not very clear enough right now.
Read full review of WSO2 API Manager »
Asskjkj Lkajslkd
Developer at a computer software company
The customer service and support team is very good. WSO2's technical support team is very good, especially if you are...
Read full review of WSO2 Enterprise Integrator »
Ilir Lazaj
Senior Consultant at a tech vendor
Technical support is very good. We occasionally have contact with them and they always answer in a very short amount...
Read full review of WSO2 Enterprise Integrator »
Ritesh_Shah
Senior Solution Architect at a tech vendor
The tool's support is good and comes directly from OEM.
Read full review of WSO2 Enterprise Integrator »
Ritesh_Shah
Senior Solution Architect at a tech vendor
We haven't had any issues with the technical support. They seem to be helpful and responsive. We're satisfied with...
Read full review of WSO2 Enterprise Integrator »
Omar_Ismail
ECM, Archives and Digital Preservation Consultant at a tech services company
The solution's customer service is good. We purchase an annual subscription for its technical support.
Read full review of WSO2 Enterprise Integrator »
Leonardo Ferreira
Software Architecture Leader at a financial services firm
We don't have a contract for dedicated support. We have to deal with internet forums, etc. Officially speaking,...
Read full review of WSO2 API Manager »
Merna Muawad
Manager, Integration Technical Delivery at a computer software company
I believe the technical support from WSO2 is better than other support. They are good in their support. The support...
Read full review of WSO2 API Manager »
PrashansaShukla
Software Engineer at a comms service provider
We don't have a license with WSO2 so I couldn't connect with the WSO2 team for technical support. I was the main...
Read full review of WSO2 API Manager »
Ambuj Gandhi
Product Manager at a university
The support system is not that great. The number of employees in the organization is perhaps too little that is...
Read full review of WSO2 API Manager »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
Technical support provides proper support.
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Project Manager at a tech services company
The customer service is helpful. If we have any kind of questions regarding improvements or bug fix. We can open a...
Read full review of WSO2 API Manager »
Anonymous User
Director at a tech services company
The customer service executives are very responsive, but then the support model and the commercials are cumbersome....
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Senior Technical Architect at a tech services company
Technical support is typically very good. We have good on-the-ground technical support. There is also a robust...
Read full review of WSO2 Identity Server »
Anonymous User
Project Manager at a tech services company
In terms of technical support, I would rate them a four and a half out of five. They are responsive, helpful, and...
Read full review of WSO2 Identity Server »
Xinxiao Li
Chief Specialist at a manufacturing company
We have only contacted support two times.
Read full review of WSO2 API Manager »
Anonymous User
Director of Software Development at a tech vendor
I have interacted with technical support in the past, and they have assisted us with our queries. They were helpful...
Read full review of WSO2 API Manager »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
We haven't used technical support.
Read full review of WSO2 Enterprise Integrator »
Emmanuel LESNE
Solutions Architect at a tech vendor
We have contacted their support and they were good but not perfect.
Read full review of WSO2 Enterprise Integrator »
Chea Vannith
Software Engineer at a tech services company
The technical support from the WSO2 API Manager is very good. When there is an issue they fix the ticket very quickly.
Read full review of WSO2 API Manager »
Danilo Duran
Incident Manager at a real estate/law firm
I haven’t personally contacted the WSO2'scustomer service and support for the enterprise integrator. My clients...
Read full review of WSO2 Enterprise Integrator »

Review 1 of 30

Technical Support

No Data Available

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