Cloudflare Web Application Firewall's key features include ease of configuration, DDoS protection, custom and managed firewall rules, OWASP rulesets, caching, scalability, rate limiting, analytics, and integration capabilities. It covers features such as DNS setup, bot attack protection, geo-redundant rules, and advanced reporting. Users find it valuable for its low false positives, stability, performance, and user-friendliness. Its comprehensive security solution provides load balancing and protection against common web threats and SQL attacks.
- "Cloudflare has positively impacted my organization by making it easier for me to handle and set up DNS for multiple clients; I can easily go in and access their accounts, make changes they need, and it's a one-stop shop."
- "The stability of Cloudflare Web Application Firewall deserves a perfect 10 out of 10."
- "The setup process is very simple for me."
Cloudflare Web Application Firewall needs improvement in updating the ModSecurity core rule set and enhancing documentation for newcomers. Users suggest better integration with different platforms, improved reporting granularity, and a reduction in false-negative alerts. There's a call for enhanced customer support and more intuitive interfaces. Users also desire advanced features like rate limiting and DDoS protection, along with better log management and visibility. Challenges with third-party integration and latency issues are noted, as well as the need for shorter learning curves.
- "The user interface is very simple and straightforward, but users need knowledge about DNS to accomplish tasks."
- "They need to improve their support because getting a response for basic requests took around 48 hours, which is too long."
- "The product can improve by having more multitenancy capability, which is currently not available."
