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Cloudflare Web Application Firewall vs Fortinet FortiWeb comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Cloudflare WAF offers essential protection with cost-effective features, supporting various platforms and enhancing website visibility and uptime.
Sentiment score
6.5
Fortinet FortiWeb offers cost-effective security, reducing expenses by up to 80%, enhancing reliability, and mitigating cyber threats.
My experience with the pricing or licensing of Cloudflare Web Application Firewall is that many features can be accessed for free, so the pricing is definitely reasonable.
Owner at Hga consulting
 

Customer Service

Sentiment score
6.3
Cloudflare Web Application Firewall's support is praised for responsiveness and helpfulness, despite challenges with contact and Indian support.
Sentiment score
6.6
Fortinet FortiWeb's support is responsive and competent, though users note room for improvement in expertise and response times.
I would rate the technical support with Cloudflare as excellent every time I've had to contact them.
Owner at Hga consulting
The technical support of Cloudflare Web Application Firewall rates between five and seven at maximum.
IT Manager at Amla Commerce
Their support is truly exceptional when I compare it with similar large-sized companies.
Global Channel Alliances Lead at a tech vendor with 10,001+ employees
The expertise of engineers varies across different time zones, affecting the effectiveness of the support provided, especially during our daytime.
Chief Technology Officer at Future Point Technologies
The back-end development team is available, and if any issue arises, they will help us immediately by providing solutions when contacted.
Technical Support Engineer at Intimesolutions
 

Scalability Issues

Sentiment score
7.7
Cloudflare Web Application Firewall excels in scalability and ease of use, supporting large user bases efficiently with minimal management.
Sentiment score
7.1
Fortinet FortiWeb is scalable but limited in hardware upgrades; virtual machines offer more adaptability for various needs.
The scalability of Cloudflare Web Application Firewall rates between 8 to 9, as it depends upon the use cases and what exactly the client needs.
IT Manager at Amla Commerce
You can add additional boxes that combine together to achieve a bigger throughput for investigation and research.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.1
Cloudflare Web Application Firewall is praised for its reliable performance, minimal downtime, and effective security features across industries.
Sentiment score
7.9
Fortinet FortiWeb is generally reliable, with minimal stability issues, although some users face occasional configuration or version challenges.
The stability of Cloudflare Web Application Firewall deserves a perfect 10 out of 10.
IT Manager at Amla Commerce
We have not faced any significant issues during deployments.
Chief Technology Officer at Future Point Technologies
 

Room For Improvement

Cloudflare's Web Application Firewall requires ModSecurity upgrades, improved logging, integration, accuracy, more controls, and better documentation.
Fortinet FortiWeb needs improvements in upgrades, support, threat intelligence, user interface, cloud integration, reporting, stability, and load balancing.
The product can improve by having more multitenancy capability, which is currently not available.
Network Architect at a computer software company with 11-50 employees
I think they're doing a good job with DNS and as support for any domains that I create or that my clients create, it's mandatory for me to ensure they have Cloudflare as their DNS provider.
Owner at Hga consulting
They need to improve their support because getting a response for basic requests took around 48 hours, which is too long.
IT Manager at Amla Commerce
If the GUI includes notifications and improved logging capabilities that allow us to see traffic and store logs for six months, that would be very helpful.
Technical Support Engineer at Intimesolutions
Fine-tuning is a room for improvement in Fortinet FortiWeb.
Joint Director at PAA
After the customer submits a specific question and requests troubleshooting help from Fortinet support, it takes at least three to five days to provide a proper answer.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
 

Setup Cost

Cloudflare's WAF offers competitive pricing from $20 to $10,000, seen as cost-effective but could improve transparency.
Fortinet FortiWeb provides flexible pricing and licensing, appealing to enterprises for cost-effectiveness despite some users noting variable costs.
For VM machines, the price increases based on CPU configurations of 2, 4, or 8 CPUs.
Presales Engineer at SAUDI PARAMOUNT COMPUTER SYSTEMS
Most security products charge less at the time of purchase because of competition, but when we go to renewals, the prices become very high.
Joint Director at PAA
Fortinet FortiWeb is cost-effective compared to solutions like F5.
Chief Technology Officer at Future Point Technologies
 

Valuable Features

Cloudflare Web Application Firewall provides scalable DDoS protection, configurable rules, advanced features, and comprehensive support with minimal false positives.
Fortinet FortiWeb provides advanced security features and seamless integration, offering cost-effective, robust protection and easy deployment for enterprises.
The custom rules and the geo-redundant geographical rule feature, which allows me to implement geographical rules for customers, add significant value.
Network Architect at a computer software company with 11-50 employees
The best features of Cloudflare Web Application Firewall are multiple, including the WAF, rate limiter, and bot attack protection.
IT Manager at Amla Commerce
Cloudflare Web Application Firewall's advanced reporting and analytics tools add a layer that we're able to visualize and see before it actually hits the local firewall.
Owner at Hga consulting
Fortinet FortiWeb has positively impacted my organization because most of our servers and applications are secure from hackers and other security threats.
Joint Director at PAA
Fortinet's pricing is way more competitive than Cisco or Palo Alto.
Global Channel Alliances Lead at a tech vendor with 10,001+ employees
The machine learning-based threat detection is significant, as it uses a learning method that eases the configuration burden, making it very useful.
Chief Technology Officer at Future Point Technologies
 

Categories and Ranking

Cloudflare Web Application ...
Ranking in Web Application Firewall (WAF)
6th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Fortinet FortiWeb
Ranking in Web Application Firewall (WAF)
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Web Application Firewall (WAF) category, the mindshare of Cloudflare Web Application Firewall is 5.8%, down from 6.6% compared to the previous year. The mindshare of Fortinet FortiWeb is 8.1%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiWeb8.1%
Cloudflare Web Application Firewall5.8%
Other86.1%
Web Application Firewall (WAF)
 

Featured Reviews

AU
IT Manager at Amla Commerce
Effectively protects clients from automated threats and ensures global security
I cannot say much about areas of improvement for Cloudflare Web Application Firewall because I haven't gone through deep understanding of it, as I am still learning. However, they need to improve their support because getting a response for basic requests took around 48 hours, which is too long. If I took 48 hours to answer a request at my company, it would be a tough time to see or address the issue, and it would be frustrating.
HameedAhmed - PeerSpot reviewer
Joint Director at PAA
Security threats have been reduced through seamless deployment and strong integration with other tools
I have used Fortinet FortiWeb's integration features. We have easily integrated all of the applications with the product. Most of the applications we are using are in-house built. My technical team is looking after the best features. I have not used it extensively for maybe two and a half years. I have been involved in the installation, but I am not actually using the product. I work with it from time to time but not extensively. I would assess Fortinet FortiWeb's adaptive machine learning and artificial intelligence as having new patches installed regarding artificial intelligence, but when we bought it, I think the learning feature was there. Now they have installed artificial intelligence features through patches. We have a complete portfolio of Fortinet in our organization, including FortiMail, Fortinet FortiWeb, and FortiGate, along with multi-factor authentication. All of the products are from Fortinet. Fortinet tools integrate with each other and work in conjunction. I think Fortinet FortiWeb has helped us meet regulatory compliance because we are not a regulatory organization, but our sister organization is regulatory. We have regulatory compliance with the International Civil Aviation Authority, whose audit teams have checked our data center and these security products, and they are satisfied with us. The question about leveraging Fortinet FortiWeb's automated policy management does not pertain to my domain because I am not so technical, but I am in a management role now. My engineer is more technical than me. I would rate this product an eight point five out of ten.
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
8%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise27
Large Enterprise36
 

Questions from the Community

What do you like most about Cloudflare Web Application Firewall?
The product has a valuable security control functionality.
What needs improvement with Cloudflare Web Application Firewall?
I don't really use the rule-based logic feature or utilize the WAF's ability to scale as a cloud-based service. I don't have specific areas that could be improved with Cloudflare Web Application Fi...
What do you like most about Fortinet FortiWeb?
The WAF profiles has been effective at mitigating web-based threats.
What is your experience regarding pricing and costs for Fortinet FortiWeb?
The pricing for Fortinet FortiWeb varies with different models having different prices. It depends on the requirement. For VM machines, the price increases based on CPU configurations of 2, 4, or 8...
What needs improvement with Fortinet FortiWeb?
There is room for improvement in Fortinet FortiWeb. The team was only from FortiGate itself. They are making new firmware versions and releasing them before checking, which leads to many bugs in th...
 

Also Known As

Cloudflare WAF
FortiWeb Web Application Firewall (WAF)
 

Overview

 

Sample Customers

crunchbase, udacity, marketo, okcupid, zendesk
Lush, Barnabas Health, Options, Riverside Healthcare, Hillsbourough County Schools, Columbia Public Schools, Schiller AG
Find out what your peers are saying about Cloudflare Web Application Firewall vs. Fortinet FortiWeb and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.