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Cloudflare Web Application Firewall pros and cons

Vendor: Cloudflare

4.3 out of 5

26 reviews
95% willing to recommend

Pros & Cons summary

Cloudflare Web Application Firewall enhances site performance and security with OWASP and DDoS protection. It integrates with web technologies, offering caching and a signature repository. Load balancing and DNS zone setup add value. Despite challenges with ModSecurity updates and documentation, it remains user-friendly due to ease of configuration and quick support. However, log integration, reporting, and HVAC system management require improvement, and users report delayed support responses and difficulties with third-party integrations.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Cloudflare Web Application Firewall integrates well with existing web technologies, significantly enhancing site performance and security.

It offers a wide range of security features, such as OWASP and DDoS protection, thus effectively preventing web application attacks.

The ease of configuration and fast technical support make Cloudflare Web Application Firewall a user-friendly and efficient choice.

Cloudflare Web Application Firewall provides valuable caching features and an extensive signature repository.

Its load balancing, DNS zone setup, and competitive pricing compared to Azure WAF are highly appreciated.

CONS

Cloudflare Web Application Firewall requires updates to its ModSecurity core rules and lacks comprehensive documentation to guide new users.

Improvements are needed in log integration, reporting granularity, and third-party integrations.

Customers report issues with Cloudflare's support responsiveness, particularly for real-time authentication and maintaining rule consistency.

The learning curve for Cloudflare Web Application Firewall can be challenging, with support taking up to 48 hours for basic requests.

There are difficulties in managing integrations, particularly with HVAC systems, due to potential configuration mismatches.

Cloudflare Web Application Firewall Pros review quotes

DB

CTO at PlayNirvana

Feb 16, 2026

The impact of Cloudflare Web Application Firewall's integration with existing web technologies on our site's performance and security measures is quite great, actually.

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AU

Avinash Udawant

IT Manager at Amla Commerce

Jun 3, 2025

The stability of Cloudflare Web Application Firewall deserves a perfect 10 out of 10.

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HA

Owner at Hga consulting

Oct 7, 2025

Cloudflare has positively impacted my organization by making it easier for me to handle and set up DNS for multiple clients; I can easily go in and access their accounts, make changes they need, and it's a one-stop shop.

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Cloudflare Web Application Firewall

Free Report: Cloudflare Web Application Firewall Reviews and More

Learn what your peers think about Cloudflare Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,221 professionals have used our research since 2012.

Senior Enterprise Security Architect at HGS - Hinduja Global Solutions

Apr 9, 2024

There is a huge signature repository

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Senior Software Engineer at FalconX

Jun 14, 2024

It's pretty convenient and pretty easy to set up and run. And then kind of for static content, it also offers caching.

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reviewer2012637

Network Architect at a computer software company with 11-50 employees

Jan 9, 2025

The rate limiting features and customizations in terms of URL match and applying policies are valuable to me.

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Hüseyin Şimşek

Head of Software Development at Obase

Dec 26, 2024

Cloudflare is cheaper compared to Azure WAF, which I have considered before.

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Information Security Lead - Blue Team at FinAccel Pte Ltd.

Jan 30, 2024

The solution protects our application, which runs on the HTTP protocol, from DDoS attacks.

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KornthawatPhichitoakkhanit

Cloud Business Developer at GWS Cloud

Oct 13, 2023

I'm highly satisfied. It's remarkably user-friendly, enabling me to quickly identify issues, and deploy solutions, and it offers the necessary features.

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reviewer2254758

Retired engineer at a financial services firm with 201-500 employees

Aug 16, 2023

We extensively use the solution every day. The solution is very stable; we haven’t seen any glitches.

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Cloudflare Web Application Firewall Cons review quotes

DB

CTO at PlayNirvana

Feb 16, 2026

We don't even use Cloudflare Bot Management because it's too expensive; you need to pay per request, and it's much cheaper to get one or two additional machines.

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AU

Avinash Udawant

IT Manager at Amla Commerce

Jun 3, 2025

They need to improve their support because getting a response for basic requests took around 48 hours, which is too long.

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HA

Owner at Hga consulting

Oct 7, 2025

The user interface is very simple and straightforward, but users need knowledge about DNS to accomplish tasks.

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Cloudflare Web Application Firewall

Free Report: Cloudflare Web Application Firewall Reviews and More

Learn what your peers think about Cloudflare Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,221 professionals have used our research since 2012.

Senior Enterprise Security Architect at HGS - Hinduja Global Solutions

Apr 9, 2024

The solution's learning curve can still be further reduced

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Senior Software Engineer at FalconX

Jun 14, 2024

We have noticed some latency when the call goes through the firewall. That could be improved.

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reviewer2012637

Network Architect at a computer software company with 11-50 employees

Jan 9, 2025

The product can improve by having more multitenancy capability, which is currently not available.

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Hüseyin Şimşek

Head of Software Development at Obase

Dec 26, 2024

The learning curve was steep initially.

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Information Security Lead - Blue Team at FinAccel Pte Ltd.

Jan 30, 2024

Cloudflare Web Application Firewall should include port forwarding features.

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KornthawatPhichitoakkhanit

Cloud Business Developer at GWS Cloud

Oct 13, 2023

A key challenge arises when dealing with numerous integrations with HVAC systems. Depending on the specifics, there might be some configuration mismatches, which necessitate specific support.

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reviewer2254758

Retired engineer at a financial services firm with 201-500 employees

Aug 16, 2023

The notification part could be improved. It's very much connected to Web Application Firewall, rate-limiting, and DDoS protection.

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Show 10 more reviews (out of 25)

Product Categories

Product Categories

Web Application Firewall (WAF)

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