Compare Cohesity vs INFINIDAT

Cohesity

Based on 93 reviews.

INFINIDAT

Based on 3 reviews.

Sample Customers

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Popular Solutions

11 reviews

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INFINIDAT InfiniGuard

0 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

10%

Computer Software Company

10%

Government

Manufacturing Company

13%

Healthcare Company

11%

Computer Software Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shiva Kinnera
Technical Lead at a consultancy
When I worked in Cognizant, I supported a project using Cohesity Data Cloud and the Cohesity backup tool. I installed...
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Our customers typically use Cohesity DataProtect for backup and restoration solutions. We are partners, not end...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Our customers use Cohesity SmartFiles in conjunction with Cohesity SpanFS for network NAS storage. Additionally, we...
Read full review of Cohesity SmartFiles »
Arunvijay Mohan
Solution Architect at a tech vendor
My primary use case is just for backup. It has been used extensively for the backup environment.
Read full review of Cohesity C6000 Series »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Jim Ganong
Supervisor, IT Operations at a insurance company
We're definitely a midsize enterprise. We have around 3000 employees — slightly more now. We're expanding quickly and...
Read full review of INFINIDAT InfiniGuard »
Anonymous User
Presales Professional at a comms service provider

Read full review of INFINIDAT InfiniBox »

Review 1 of 2

Customer Service

Vishnu Mohan
Service Delivery Manager Cloud And Dco at a healthcare company
Cohesity DataProtect's technical support is responsive. Their response time is good.
Read full review of Cohesity DataProtect »
AmarpreetSingh
Technical Architect at a tech vendor
My experience with their customer service is rated at eight out of ten. Sometimes I face delays, which can be...
Read full review of Cohesity Data Cloud »
Roberto S.
Team Leader at a aerospace/defense firm
Cohesity provides great support, both remote and onsite.
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Manager at a logistics company
I did not use the support from the vendor.
Read full review of Cohesity DataProtect »
Anonymous User
Network Engineer at a healthcare company
I’ve had many experiences with Cohesity support. They clearly keep support a primary concern and I’ve never had a bad...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Cohesity support is very reliable, and I would give it a rating of nine out of ten.
Read full review of Cohesity SmartFiles »
Anonymous User
Works
Extremely fast response both to email and phone, very knowledgeable.
Read full review of Cohesity DataProtect »
Anonymous User
System Engineer at a educational organization
Customer support is great.
Read full review of Cohesity DataProtect »
Idar Stilluf Karlsen
IT Infrastructure Engineer at a tech services company
Best customer service in the business.
Read full review of Cohesity DataProtect »
Anonymous User
Field CTO at a computer software company
The technical support is good.
Read full review of Cohesity DataProtect »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
Support has been great. The response time has been very quick. I have even received responses on the weekend.
Read full review of Cohesity DataProtect »
David Comer
Systems Engineering Manager at a legal firm
They have excellent technical support. I give them high marks for that. They all seem to know the product well and be...
Read full review of Cohesity DataProtect »
Michele Fumagalli
Backup Administrator at a financial services firm
The tech support team is good. We only have international support, so the timetable is not easy for us, and we have...
Read full review of Cohesity DataProtect »
Arunvijay Mohan
Solution Architect at a tech vendor
My experience with their technical support has been good. I would rate their technical support as nine out of ten.
Read full review of Cohesity C6000 Series »
Casper Van Vliet
Senior Consultant at a tech services company
They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the...
Read full review of Cohesity DataProtect »
Brian Supple
Technical Director at a tech services company
During the implementation, customer service was quite good, but I haven't had much engagement with support since then.
Read full review of Cohesity DataProtect »
Anonymous User
Network Administration Supervisor at a insurance company
We have had a few support tickets, which have been dealt with quickly and appropriately. We did have one ticket where...
Read full review of Cohesity DataProtect »
Joshua Van Camp
Network Administration Supervisor at a comms service provider
Support has been very good - particularly in the last 6 months. They seem to have grown the support organization as...
Read full review of Cohesity DataProtect »
Anonymous User
Cloud Solution Architect at a university
As far as I can remember, my team did not face many issues with the solution's technical support.
Read full review of Cohesity DataProtect »
StewartSJ3
Network Engineer at a healthcare company
Customer Service and Support are top notch. Each issue we've thrown at them has been answered and addressed quickly....
Read full review of Cohesity DataProtect »
Anonymous User
Solution Architect at a computer software company
I haven't had any experience with them.
Read full review of Cohesity C4000 Series »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
My support experience is reliable, and issues with Cohesity Data Cloud have not been encountered, suggesting a robust...
Read full review of Cohesity Data Cloud »
JohnBowling
IT Manager - Storage & Backup at a healthcare company
We lack an easy way to access the data without involving a developer. For their part, Cohesity has provided talented...
Read full review of Cohesity DataProtect »
Anonymous User
Manager of Information Services Infrastructure Team at a healthcare company
Customer Service: Excellent! Technical Support: Very good
Read full review of Cohesity DataProtect »
BrnG
Architect - infra at a recreational facilities/services company
The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the...
Read full review of Cohesity DataProtect »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
I would rate the support somewhere around eight to nine out of ten. I lean more toward nine. If you know what you are...
Read full review of Cohesity SpanFS »
FrancoisLepage
Director, Cyberscurit ET Infrastructure & Director, Cybersecurity & Infrastructure at a construction company
Technical support for this solution is excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Solutions Architect at a tech services company
I rate Cohesity support eight out of 10. I haven't had any issues. I guess it depends on who you talk to and what...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
The support from Cohesity is good, but it is not as exceptional as Nutanix. The support can depend on the region, and...
Read full review of Cohesity DataProtect »

Review 1 of 30

Jim Ganong
Supervisor, IT Operations at a insurance company
It's an Israeli company and its headquarters in the United States is located in the Boston area. I've actually been...
Read full review of INFINIDAT InfiniGuard »
Anonymous User
Presales Professional at a comms service provider
I would give the technical support a 10/10 rating.
Read full review of INFINIDAT InfiniBox »

Review 1 of 2

Technical Support

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