Compare Cohesity vs Veritas

Cohesity

Based on 97 reviews.

Veritas

Based on 340 reviews.

Latest Research

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup

November 2026

Veritas NetBackup vs. Cohesity DataProtect

Updated: November 2026

Buyer's Guide

Cohesity Data Cloud vs. Veritas Alta Data Protection

October 2026

Veritas Alta Data Protection vs. Cohesity Data Cloud

Updated: October 2026

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup

November 2026

Cohesity DataProtect vs. Veritas NetBackup

Updated: November 2026

Buyer's Guide

Cohesity DataProtect vs. Veritas Backup Exec

November 2026

Cohesity DataProtect vs. Veritas Backup Exec

Updated: November 2026

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup Appliance

November 2026

Cohesity DataProtect vs. Veritas NetBackup Appliance

Updated: November 2026

Sample Customers

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

HubStor

York Hospital, Delphinus Medical Technologies, City Year

Popular Solutions

8 reviews

7 reviews

0 reviews

6 reviews

5 reviews

Veritas NetBackup Appliance

9 reviews

Top Industries

Manufacturing Company

11%

Financial Services Firm

10%

Construction Company

Outsourcing Company

Financial Services Firm

11%

Outsourcing Company

11%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kalaiarasan Meganathan
Specialist at HCLSoftware
We have been supporting on-premises environments without cloud using Veeam. We also use storage devices like tape...
Read full review of Cohesity DataProtect »
Mounir ElMously
Senior Manager Advisory Services at Optimum Online (Cablevision Systems)
I have been in a relationship with Cohesity Data Cloud for more than five years now. I have used Helios in the past.
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers use Cohesity SmartFiles in conjunction with Cohesity SpanFS for network NAS storage. Additionally, we...
Read full review of Cohesity SmartFiles »
Arunvijay Mohan
Solution Architect at LTIMindtree
My primary use case is just for backup. It has been used extensively for the backup environment.
Read full review of Cohesity C6000 Series »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

AmarpreetSingh
Technical Architect at a tech vendor
My experience with their customer service is rated at eight out of ten. Sometimes I face delays, which can be...
Read full review of Cohesity Data Cloud »
Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I personally haven't dealt with technical support in the past, however, one of my colleagues has. My understanding is...
Read full review of Cohesity DataProtect »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
Support has been great. The response time has been very quick. I have even received responses on the weekend.
Read full review of Cohesity DataProtect »
Anonymous User
Sr. Infrastructure Specialist at a energy/utilities company
Customer support from our local team has been great. There is lots of expertise and a general willingness to help....
Read full review of Cohesity DataProtect »
Anonymous User
System Engineer at a educational organization
Customer support is great.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
My support experience is reliable, and issues with Cohesity Data Cloud have not been encountered, suggesting a robust...
Read full review of Cohesity Data Cloud »
Anonymous User
Cloud Solution Architect at a university
As far as I can remember, my team did not face many issues with the solution's technical support.
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Technician at nuskin
So far support has been amazing.
Read full review of Cohesity DataProtect »
Casper Van Vliet
Senior Consultant at a tech services company
They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the...
Read full review of Cohesity DataProtect »
Anonymous User
Lead Storage Administrator
Cohesity customer service is the best that I have ever used. They are extremely fast in responding to cases, fixed...
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Manager at a logistics company
I did not use the support from the vendor.
Read full review of Cohesity DataProtect »
Anonymous User
Responsable de Servicios TI (Comunicaciones, MonitorizaciÃ³n, VirtualizaciÃ³n y Almacenamiento) at a construction company
We've contacted Cohesity support at times. It's good.
Read full review of Cohesity DataProtect »
Anonymous User
Field CTO at a computer software company
The technical support is good.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
Cohesity support is very reliable, and I would give it a rating of nine out of ten.
Read full review of Cohesity SmartFiles »
Mounir ElMously
Senior Manager Advisory Services at Optimum Online (Cablevision Systems)
Cohesity Data Cloud has a representative that is always in direct contact with us and suggests to buy from a...
Read full review of Cohesity Data Cloud »
Anonymous User
Works
Extremely fast response both to email and phone, very knowledgeable.
Read full review of Cohesity DataProtect »
Anonymous User
Lead HANA DBA at a manufacturing company
The support quality is commendable – upon opening a ticket, a responsive and capable team promptly assists. However,...
Read full review of Cohesity DataProtect »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a media company
Customer service is amazing. Replies within the hour and resolution usually within four to six hours. Some...
Read full review of Cohesity DataProtect »
Anonymous User
Solution Architect at a computer software company
I haven't had any experience with them.
Read full review of Cohesity C4000 Series »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
The tech support is fantastic. Even when I e-mail on the weekends I get responses within 20 minutes, tops. If I call,...
Read full review of Cohesity DataProtect »
StewartSJ3
Network Engineer at a healthcare company
Customer Service and Support are top notch. Each issue we've thrown at them has been answered and addressed quickly....
Read full review of Cohesity DataProtect »
FrancoisLepage
Director, Cyberscurit ET Infrastructure & Director, Cybersecurity & Infrastructure at Master
Technical support for this solution is excellent.
Read full review of Cohesity DataProtect »
Roberto S.
Team Leader at Leonardo
Cohesity provides great support, both remote and onsite.
Read full review of Cohesity DataProtect »
Anonymous User
Senior Information Technology Manager at a tech vendor
Customer Service: 10 out of 10. Technical Support: 10 out of 10.
Read full review of Cohesity DataProtect »
Jochen Tytgat
Owner at hq-12b
They are quite responsive. Their knowledge has improved in the past year. If I compare it to August last year, it was...
Read full review of Cohesity Data Cloud »
Idar Stilluf Karlsen
IT Infrastructure Engineer at Sector Alarm
Best customer service in the business.
Read full review of Cohesity DataProtect »
Anonymous User
Technology Analyst at a computer software company
We are happy with the Support provided by Cohesity for the issues we've come across.
Read full review of Cohesity DataProtect »
Drew Nelson
Senior Director Of Operations at Purple Communications, Inc
The technical and engineering teams that I have worked with have been heavily involved throughout the whole process...
Read full review of Cohesity Data Cloud »
Anonymous User
Works at a financial services firm
So far so good, a few little issues, nothing dramatic but support was able to help. Their support site already...
Read full review of Cohesity DataProtect »

Review 1 of 30

Giap Seng Tay
Senior IT Manager at Westports Malaysia Sdn Bhd
The solution’s technical support is very good and fast. They understand what we want and solve our issues in a very...
Read full review of Veritas NetBackup »
Jayson Martin
Head IT Data Storage at a insurance company
The tool's support is knowledgeable.
Read full review of Veritas Data Insight »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
The support has been good, I have not had any problems with the support.
Read full review of Veritas NetBackup Appliance »
Boomchi Kumar
Director at Trace3
I would rate technical support an eight out of ten.
Read full review of Veritas CloudPoint »
Michal Zapasnik
Backup Admistrator at Government of Poland
Frankly, three years ago, technical support from Veritas was better than now. Veritas was bought by an American...
Read full review of Veritas Enterprise Vault »
SunilPanigrahi
Senior Manager at a logistics company
The technical support from Veritas is rated an eight, as the local partners are good and support us. I cannot say I...
Read full review of Veritas NetBackup »
Renato David
Consultor Tecnologia at a tech services company
Most of our previous support experience was with Cohesity NetBackup, which we were not very satisfied with due to...
Read full review of Veritas Alta Data Protection »
Ahmed Mohsen
Pre-Sales Specliast at Quadratech
Technical support is good. They provide a good response after opening a ticket.
Read full review of Veritas Backup Exec »
Anonymous User
Junior Database Administrator at a comms service provider
I think they're helping us as much as possible, but they're just saying the problem is with our setup or maybe the...
Read full review of Veritas NetBackup Appliance »
NadavNegev
Technical Consultant at Hewlett Packard Enterprise Company
Technical support is very fast. It's great. I always get my answer and I am always able to get an engineer to solve...
Read full review of Veritas Enterprise Vault »
Anonymous User
Sr Solutions Architect at a computer software company
I'd give the technical support team a B to a B+. They've always been good.
Read full review of Veritas NetBackup »
Anonymous User
Senior Account Manager at a tech services company
My colleagues in the engineering department handle this area.
Read full review of Veritas NetBackup »
Anonymous User
Symantec Business Critical Engineer at a tech services company
NetBackup support isn't great, but it's not the worst, either.
Read full review of Veritas NetBackup »
Piyush Khandelwal
Senior Consultant at a financial services firm
My experience with the technical support by Veritas is pretty good. I would rate their technical support around seven...
Read full review of Veritas NetBackup IT Analytics »
Sammy Githinji
Technical Manager at Rigor Systems Limited
We do not face major challenges because we usually get support whenever we need it. Veritas has a very good support...
Read full review of Veritas NetBackup Appliance »
Amin Anwar
Sr. Technical Support Engineer at Veritas Partner
The technical support is good.
Read full review of Veritas NetBackup »
Anonymous User
Senior Backup Engineer at a logistics company
We were not getting proper support for the support cases that we were opening. Some of that came down to the fact...
Read full review of Veritas NetBackup »
Anonymous User
Sr. Tech Lead
Customer Service: 4.5/5 Technical Support: 4/5
Read full review of Veritas NetBackup »
Anonymous User
Team Leader at a financial services firm
Technical support could be improved, the knowledge base is quite low and it's complicated to deal with them.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Domain architect at a financial services firm
I think the support is fine. We haven't had issues with it.
Read full review of Veritas NetBackup »
Anonymous User
Systems Administrator at a logistics company
Technical support is great.
Read full review of Veritas NetBackup »
Mir-Ali
Infrastructure Manager - Oracle SCM at a financial services firm
Support is excellent. We found that they were giving proper support. They really work to help you in resolving your...
Read full review of Veritas NetBackup »
JOSEPH RYTHER JUNIOR
Managing partner at Techmaster Serviços em Informática
I rate Veritas support eight out of 10. They have a local team here in Brazil, but they usually escalate to the...
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Vice President of Information Technology at a insurance company
We have a local partner for support, and they contact Veritas. Our local partner is quite okay and experienced in the...
Read full review of Veritas NetBackup »
Anonymous User
Linux, Backup and Storage Administrator
10 out of 10.
Read full review of Veritas NetBackup »
MostafaShoaei
System Admin at a sports company
I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and...
Read full review of Veritas Backup Exec »
Anonymous User
Manager at a financial services firm
They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were...
Read full review of Veritas NetBackup »
Edmilson Carames Bueno
Deputy Manager at DDS Informatica
The technical support is very good. Veritas is one of the best at providing technical support.
Read full review of Veritas Backup Exec »
Anonymous User
F.3 - Information Services Department at a government
The technical support from Veritas is good. I would rate my experience with support at eight, where one is bad and...
Read full review of Veritas Enterprise Vault »
Sammy Githinji
Technical Manager at Rigor Systems Limited
The support for Veritas Alta SaaS Protection rates a nine, with one being room for improvement.
Read full review of Veritas Alta SaaS Protection »

Review 1 of 30

Technical Support

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