Compare Collibra vs OneTrust

Collibra

Based on 75 reviews.

OneTrust

Based on 23 reviews.

Latest Research

Buyer's Guide

Collibra Platform vs. OneTrust DataGovernance

February 2026

OneTrust DataGovernance vs. Collibra Platform

Updated: February 2026

Buyer's Guide

Collibra Platform vs. OneTrust DataGovernance

February 2026

Collibra Platform vs. OneTrust DataGovernance

Updated: February 2026

Sample Customers

Collibra Platform

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

OneTrust DataGovernance

Anthony Nolan, Everis, Herman Miller, Provident Financial Group

Popular Solutions

Collibra Platform

28 reviews

OneTrust GRC

8 reviews

OneTrust DataGovernance

6 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Financial Services Firm

16%

Manufacturing Company

Insurance Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Gerald Pegg
Governance Risk and Compliance Coordinator at a insurance company
I use OneTrust specifically for incident management. For my company, I helped to create the incident management...
Read full review of OneTrust GRC »
Atul-Gupta
Manager at a consultancy
We mainly use the modules for consent collection, cookies, and DSAR requests. We also use DPIA and PIA. One of my...
Read full review of OneTrust DataGovernance »

Review 1 of 2

Customer Service

Narsimha Desidi
Consultant at a recreational facilities/services company
We weren't overly pleased with the technical support. They need to provide a better quality of service to the customer.
Read full review of Collibra Platform »
Prabhjyot Singh
Data and Analytics Manager at a financial services firm
The solution's support is good. They would come to us whenever we had any issues.
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Celina Mary
Data Governance Consultant at a tech services company
We do get most of our support questions answered precisely, but not all of them. We have needed to do some online...
Read full review of Collibra Platform »
Aditya Pawar
Solutions Architect at a tech services company
The tech support is good because they have a dedicated team who will be mobilized to help support you on the aspect...
Read full review of Collibra Platform »
Aditya Pawar
Solutions Architect at a tech services company
The support team is common for Catalog and Lineage. When we raise a concern, we must mention what our issue is. It is...
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Atul-Yadav
Enterprise Cloud and AI Security Architect at a security firm
The technical support from Collibra Governance is excellent, and I rate it as ten out of ten.
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Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
The technical support team for Collibra Governance is very responsive and knowledgeable. On a scale of one to five,...
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Taher Dungrawala
Delivery head at a tech vendor
The technical support was good from Collibra Governance.
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Ravish Sehgal
Business and Technology Consultant at a tech vendor
I would rate Collibra Catalog an eight out of ten.
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Saikat Ghosh
Consulting Principal & Founder at a tech services company
I did not communicate with their support for Collibra Lineage, so I would not know if they were helpful or responsive.
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Tejbir Singh
Engagement Manager at a tech services company
Their support team is good. However, it depends on which tier you are in and what kind of support you have, which is...
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Sivagurunathan Ranganathan
Chief Architect at a consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
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Tom Kilburn
President at a consultancy
We've reached out to technical support rather frequently. That said, it depends on the topic. I would say that their...
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HariprasathThiyagaraj
Senior Data Governance at a comms service provider
I would rate the technical support from Collibra as seven because to work in the Collibra platform, especially if you...
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Saicharan Yvvs
Data Engineer at a tech services company
I have not had any experience working with AI governance-related API. I am satisfied with their support team. I...
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Tom Kilburn
President at a consultancy
The technical support is limited. It's high quality, but not high volume, meaning that they have some really good...
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SuChatla
Sr Manager - Enterprise Data Office at a healthcare company
The technical support is okay, definitely not bad. I think they have a 24 hour SLA, but again, it's a data governance...
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Deb C
Consultant at a tech services company
The response time of technical support is typically high.
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Guillermo Angulo
Data Analyst at a tech vendor
Collibra provides one-on-one technical support, which gives access to a very knowledgeable person and their customer...
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Sameet Kulria
Works at a manufacturing company
I rate the technical support from Collibra as nine out of ten.
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Anonymous User
Data Governance System Specialist at a energy/utilities company
Collibra Platform has a Collibra University, and the Collibra Platform team helped us gain access to it. They also...
Read full review of Collibra Platform »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Platform »
Siddhu K
Informatica Administrator EDC, Axox, PC, MDM at a computer software company
I am satisfied with the Collibra technical support team. If I ever contacted them, I might have had some issue or...
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SaicharanYvvs
Data Engineer at a tech services company
I would rate the technical support from one to ten as a seven, with ten being the best.
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Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
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Ayman Bajnaid
Analytics Head of Data Management at a university
I have contacted Collibra support, and I rate it an eight out of ten. The support is good but not fantastic.
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SaicharanYvvs
Data Engineer at a tech services company
I would rate support for Collibra Catalog a seven. There are some documentation materials which we were unable to...
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Shweta Gaggar
Enterprise Data Governance at a financial services firm
The customer service is bad. It is not the best. I rate support two or three out of ten. The support team must be...
Read full review of Collibra Platform »
Ankur Agrawal
Data Governance Manager at a tech services company
I would rate their technical support as medium. I have had several interactions with Collibra. The response is...
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Baisali Maji
Technical consultant at a energy/utilities company
I would rate the tech support an eight out of ten. The response time from the support team can be further improved....
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Review 1 of 30

Gerald Pegg
Governance Risk and Compliance Coordinator at a insurance company
Their support team is very responsive and knowledgeable. If an expert doesn't know how to address a question, they...
Read full review of OneTrust GRC »
Surendra Kumar
Team Lead-Information Security at a marketing services firm
OneTrust offers two levels of support: basic support driven through cases and expert support with a dedicated...
Read full review of OneTrust DataGovernance »
Brooke Lynne Bowman
Senior Compliance Manager at a healthcare company
The customer service and support from OneTrust are commendable, with responsive assistance within twenty-four hours....
Read full review of OneTrust GRC »
Ihab-Bekhiet
Business Development || Data Strategy || Data Governance Advisor at a tech services company
The main issue is with the first line of support. They don't seem to understand the tool very well and often need to...
Read full review of OneTrust DataGovernance »
Steve Peacock
Director - Security & Compliance at a computer software company
The technical support services are good.
Read full review of OneTrust GRC »
Scott Margolis
Managing Director, Data Governance & Compliance at a consultancy
My team reached out to the support team, and their experience was not satisfactory.
Read full review of OneTrust DataGovernance »
Dave Anifowoshe
Information Security Officer at a financial services firm
I have not escalated any questions to tech support yet.
Read full review of OneTrust GRC »
Anonymous User
Legal Associate at a legal firm
I have not been in contact with technical support.
Read full review of OneTrust DataGovernance »
Anonymous User
Cyber Security Consultant at a tech services company
The solution's technical support is quite good. The support team responds whenever you reach out to them.
Read full review of OneTrust GRC »
Atul-Gupta
Manager at a consultancy
I would rate customer service support as eight out of ten. They are supportive and responsive, but sometimes there...
Read full review of OneTrust DataGovernance »
André Eder Tavares Lopes
Consultor GRC/IRM at a comms service provider
The technical support services are good.
Read full review of OneTrust GRC »
Anonymous User
Senior Enterprise Risk Manager at a retailer
Technical support could be improved. I would rate the technical support a three out of ten.
Read full review of OneTrust GRC »
Anonymous User
Manager-Security at a tech vendor
The support team is pretty good. They provide self-help tools, such as frequently asked questions or self-help for...
Read full review of OneTrust GRC »
Anonymous User
Compliance Analyst at a computer software company
Technical support is good. Whatever knowledge they have, they are providing us. They come and perform the things we...
Read full review of OneTrust GRC »
Anonymous User
Governance, Risk Management & Compliance, Director IT at a tech services company
OneTrust's technical support is very helpful and open to feedback, but their workflow means that their response can...
Read full review of OneTrust GRC »
Anonymous User
Information Security & IT Governance Manager at a insurance company
I did not need to contact customer support; the solution was satisfactory.
Read full review of OneTrust DataGovernance »
Rene Weinert
Privacy Manager at a tech company
The support team is very responsive to requests and questions, although we haven't had major issues that would...
Read full review of OneTrust GRC »
Anonymous User
Group Head of Risk at a retailer
I didn't contact the technical support team, and I can't rate them.
Read full review of OneTrust GRC »

Review 1 of 18

Technical Support

No Data Available

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