Compare Collibra vs SAP

Collibra

Based on 75 reviews.

SAP

Based on 1643 reviews.

Latest Research

Buyer's Guide

Collibra Platform vs. SAP Data Hub

January 2026

SAP Data Hub vs. Collibra Platform

Updated: January 2026

Buyer's Guide

Collibra Platform vs. SAP PowerDesigner

January 2026

Collibra Platform vs. SAP PowerDesigner

Updated: January 2026

Buyer's Guide

Collibra Platform vs. SAP Data Hub

January 2026

Collibra Platform vs. SAP Data Hub

Updated: January 2026

Buyer's Guide

Collibra Platform vs. SAP Information Steward

January 2026

Collibra Platform vs. SAP Information Steward

Updated: January 2026

Sample Customers

Collibra Platform

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

SAP Data Hub

Kaeser Kompressoren, HARTMANN

SAP Information Steward

American Water, Graphic Packaging International, OSRAM Licht AG, Maxim Integrated

SAP PowerDesigner

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Data Governance

Takisada-Osaka Co. Ltd., The VELUX Group, Asian Paints, AOK Bundesverband, EMC Corporation

Popular Solutions

Collibra Platform

28 reviews

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

9 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Ravish Sehgal
Business and Technology Consultant at a tech vendor
I would rate Collibra Catalog an eight out of ten.
Read full review of Collibra Platform »
Davy Michiels
Company Owner, Data Consultant at a comms service provider
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Platform »
Tejbir Singh
Engagement Manager at a tech services company
Their support team is good. However, it depends on which tier you are in and what kind of support you have, which is...
Read full review of Collibra Platform »
Atul-Yadav
Enterprise Cloud and AI Security Architect at a security firm
The technical support from Collibra Governance is excellent, and I rate it as ten out of ten.
Read full review of Collibra Platform »
Prashast Tripathi
Data Engineer at a comms service provider
It's very difficult to get support from Collibra.
Read full review of Collibra Platform »
PalakKhaneja
Enterprise Data Management & Governance at a tech services company
I haven’t interacted directly with the technical support team. From the higher-level perspective, there have been...
Read full review of Collibra Platform »
Mike Butler
Senior Program Manager at a pharma/biotech company
I've never called them, and I don't hear anybody complaining about it.
Read full review of Collibra Platform »
Celina Mary
Data Governance Consultant at a tech services company
We do get most of our support questions answered precisely, but not all of them. We have needed to do some online...
Read full review of Collibra Platform »
Taher Dungrawala
Delivery head at a tech vendor
The technical support is good. There was not a lead time in terms of their response. They were quite responsive.
Read full review of Collibra Platform »
Saikat Ghosh
Consulting Principal & Founder at a tech services company
The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.
Read full review of Collibra Platform »
Aditya Pawar
Solutions Architect at a tech services company
The customer service and support have improved, and Collibra provides very good solutions now. They have a knowledge...
Read full review of Collibra Platform »
Aditya Pawar
Solutions Architect at a tech services company
The tech support is good because they have a dedicated team who will be mobilized to help support you on the aspect...
Read full review of Collibra Platform »
Deb C
Consultant at a tech services company
The response time of technical support is typically high.
Read full review of Collibra Platform »
Sivagurunathan Ranganathan
Chief Architect at a consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
Read full review of Collibra Platform »
Sudhakar Reddy
Sr Data Governance Architect at a computer software company
Collibra Governance's documentation is clear. We can get all the documents from Collibra University.
Read full review of Collibra Platform »
Peggy McCoy
Stewardship Coordinator at a healthcare company
The technical support is very good. As with any vendor, you can get out-of-the-box support, or you can buy additional...
Read full review of Collibra Platform »
Sameet Kulria
Works at a manufacturing company
I rate the technical support from Collibra as nine out of ten.
Read full review of Collibra Platform »
Consultant0176
Consultant II at a tech services company
In terms of technical support, they have documentation from Collibra University. They have subcategories that you can...
Read full review of Collibra Platform »
Mitwa Mathur
Senior Consultant at a consultancy
I would rate their technical support a seven or eight, as it depends on the payment tier. If you have paid for...
Read full review of Collibra Platform »
Tom Kilburn
President at a consultancy
The technical support is limited. It's high quality, but not high volume, meaning that they have some really good...
Read full review of Collibra Platform »
Anonymous User
Technology Analyst at a tech services company
Most of the time, as soon as I raise a ticket, they revert back, and I get the correct thing. However, sometimes, for...
Read full review of Collibra Platform »
Anonymous User
Data Governance System Specialist at a energy/utilities company
Collibra Platform has a Collibra University, and the Collibra Platform team helped us gain access to it. They also...
Read full review of Collibra Platform »
HariprasathThiyagaraj
Senior Data Governance at a comms service provider
I would rate the technical support from Collibra as seven because to work in the Collibra platform, especially if you...
Read full review of Collibra Platform »
Chris Allen
Technical Product Lead at a insurance company
In my experience technical support is pretty good. They're fairly responsive. If I enter a case, I'll usually hear...
Read full review of Collibra Platform »
Ankush_N
Assistant Director at a consultancy
The technical support team is responsive.
Read full review of Collibra Platform »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Platform »
Srinivas Sivadasu
Senior Solution Architect at a tech services company
The solution's technical support was good, but there was a delay in their response time, possibly because of the time...
Read full review of Collibra Platform »
Ankur Agrawal
Data Governance Manager at a tech services company
I would rate their technical support as medium. I have had several interactions with Collibra. The response is...
Read full review of Collibra Platform »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Platform »
Ayman Bajnaid
Analytics Head of Data Management at a university
I have contacted Collibra support, and I rate it an eight out of ten. The support is good but not fantastic.
Read full review of Collibra Platform »

Review 1 of 30

Vasanth Kumar Sabaapathi
Senior Lead Architect at a manufacturing company
I rate the technical support a nine out of ten.
Read full review of SAP Process Orchestration »
Syed Fahad Anwar
Principal System Developer at a government
Customer Service: Customer service is good, and responses come within an acceptable time. Technical Support:...
Read full review of SAP Crystal Reports »
FranciscoSantos
Director at a tech services company
I would give an overall rating of nine to technical support.
Read full review of SAP Data Services »
Srini-Dhanaraj
Founder & CEO at a consultancy
The solution's technical support was from a third-party company, and I found that they lacked in the area of...
Read full review of SAP S/4HANA »
Emad Massoud
SuccessFactors HCM Lead Consultant at a computer software company
Customer support does not provide answers to my questions at times.
Read full review of SAP SuccessFactors »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at a consumer goods company
We have in-house support but can use external support when necessary.
Read full review of SAP ERP »
Shubham Desale
Senior Consultant at a tech services company
The customer service and support are good and knowledgeable.
Read full review of SAP S/4HANA »
Fatih Güner
SAP PP Consultant at a tech services company
SAP's documentation is really good.
Read full review of SAP S/4HANA Cloud »
Chakrapani Mishra
Practice Head at a tech services company
When it comes to the solution's technical support, I feel that since it is a subscription-based model, you have to...
Read full review of SAP SuccessFactors Learning »
Anonymous User
Sr Advisory Technical Specialist at a tech services company
I find the technical support for SAP HANA pretty good because if you have any issues, the team responds to you very...
Read full review of SAP HANA »
Mauro Del Quondam
IT Development Director at a media company
We have only used support a few times for some minor issues, such as the production system blockage, and our...
Read full review of SAP ERP »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
I have contacted SAP BW4HANA’s support team several times. They did not respond to the queries.
Read full review of SAP BW4HANA »
Ivan Avila
Administration and Finance Coordinator at a manufacturing company
Their support has been good. It has been a long time since we had any problem.
Read full review of SAP Business One »
Juan Carlos Briceño
SAP BO Business Consultant at a tech services company
The technical support is excellent.
Read full review of SAP Business One »
Anonymous User
Business Intelligence Consultant at a tech services company
Customer Service: On a Scale of 1-5, I would give them 3. Technical Support: On a Scale of 1-5, I would give them 3.
Read full review of SAP Data Services »
Anonymous User
Owner at a tech services company
Customer Service: Very goodTechnical Support: Very good
Read full review of SAP ERP »
Anonymous User
Head of Finance Enterprise Application at a computer software company
We have created some tickets through our partner for some issues related to the maximum available fields, the number...
Read full review of SAP Analytics Cloud »
MichaelZilz
IT Consultant in House at a non-tech company
The technical support from Signavio is excellent. We had a problem with the database migration that was caused by a...
Read full review of SAP Signavio Process Manager »
Hara Prasad
Head of Department ERP at a mining and metals company
Normally, the support is there, but the response time could be faster. Service support is required because whenever...
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Enterprise Architect at a energy/utilities company
Very good.
Read full review of SAP Business Suite »
Gery Vasquez
New Digital Applications Specialist at a consumer goods company
The support specialists are often located in different time zones, like India, so it can be challenging to connect...
Read full review of SAP Cloud Platform »
GB432
Manager of Architecture/Design at a government
In my experience, the level of technical support is not good. They are, however, able to resolve issues in a timely...
Read full review of SAP Crystal Reports »
Anonymous User
General Manager at a tech services company
I'm very satisfied with SAP's technical support. They took action on our issue quickly.
Read full review of SAP Business One »
Anonymous User
Managing Partner at a tech consulting company
A dedicated support team has the right expertise and has been able to resolve most of the issues on time. No major...
Read full review of SAP SuccessFactors »
Rana Bhattacharjee
SAP Practice Manager at a computer software company
Customer service and support are pain points. For the cloud solution, deployability, or the installation of the...
Read full review of SAP S/4HANA Cloud »
Sandra Mgadhi
Internal Controls, Risk and Access Management Officer at a financial services firm
Customer service and support are good.
Read full review of SAP CRM »
Anonymous User
SAP MM/SRM/ARIBA at a non-tech company
Customer Service: A seven out of 10. Technical Support: An eight out of 10.
Read full review of SAP Ariba Procurement »
Anonymous User
Manager at a consumer goods company
The technical support for general issues gives us a good response, but for certain critical issues, it can takes four...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Software Engineer at a manufacturing company
Their technical support is very good. The response time depends on how critical the problem is. They do give a proper...
Read full review of SAP Process Orchestration »
Iain Hadwin
SAP Ariba Specialist at a manufacturing company
The customer support team is generally good most of the time. Most of the time, the support is pretty good; however,...
Read full review of SAP Ariba Procurement »

Review 1 of 30

Technical Support

No Data Available

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