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SAP Process Orchestration Reviews

Vendor: SAP
4.1 out of 5
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What is SAP Process Orchestration?

SAP NetWeaver Process Integration facilitates the integration of business processes that span different departments, organizations, or companies. SAP PI is based on general standards so as to enable 3rd-party systems to be integrated. At the center of SAP PI is an XML-based communication that uses HTTP (Hyper Text Transfer Protocol). Irrespective of the scenario used, the application-specific contents are transferred in messages in user-defined XML eXtensible Markup Language) from the sender to the receiver either via the Integration Server, or directly between the systems involved. SAP PI can be installed in different ways: Dual usage type installation: Based on both AS ABAP and AS Java. and Advanced Adapter Engine Extended (AEX): Based on AS Java only.
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SAP Process Orchestration is the #2 ranked solution in top Business-to-Business Middleware solutions. PeerSpot users give SAP Process Orchestration an average rating of 8.2 out of 10. SAP Process Orchestration is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): SAP Process Orchestration vs Informatica Intelligent Data Management Cloud (IDMC). SAP Process Orchestration is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 16% of all views.
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SAP Process Orchestration
August 2025
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SAP Process Orchestration mindshare

As of August 2025, the mindshare of SAP Process Orchestration in the Business-to-Business Middleware category stands at 7.1%, down from 11.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
SAP Process Orchestration7.1%
IBM Sterling B2B Integration Services15.7%
webMethods.io11.1%
Other66.1%
Business-to-Business Middleware

PeerResearch reports based on SAP Process Orchestration reviews

TypeTitleDate
CategoryBusiness-to-Business MiddlewareAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonSAP Process Orchestration vs MuleSoft Anypoint PlatformAug 29, 2025Download
ComparisonSAP Process Orchestration vs webMethods.ioAug 29, 2025Download
ComparisonSAP Process Orchestration vs IBM Sterling B2B Integration ServicesAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Informatica Intelligent Data Management Cloud (IDMC)4.04.3%93%186 interviewsAdd to research
MuleSoft Anypoint Platform4.010.9%92%59 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

SAP Process Orchestration's most beneficial features include seamless integration with various systems, efficient monitoring, robust adapters like File, SOAP, REST, and B2B, as well as powerful Java Message Service. Users appreciate the tool's flexibility in handling different formats and protocols, central logging, and high scalability. Its rules framework, prepackaged content, and adaptability to evolving business needs stand out. The tool effectively automates business processes, making it valuable for complex environments.
  • "SAP Process Orchestration offers easy maintainability and is a very flexible tool that easily adapts to any integration standards and artifacts that are readily available."
  • "Overall, I would rate SAP Process Orchestration a 10 out of 10."
  • "Orchestration is beneficial for us."

Room for Improvement

SAP Process Orchestration requires improvements in cloud migration, security, and scalability. Users highlight outdated architecture, complex interfaces, and a lack of modern adapters, resulting in limited connectivity options. Performance issues arise with handling large data volumes and technical governance is overly complex. The platform is approaching end-of-support, prompting a transition to SAP Cloud Platform Integration, which offers more advanced features but lacks easy migration paths. Current support doesn't meet user expectations in response time and customizability.
  • "The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users."
  • "There are two main areas for improvement: performance and cost."
  • "SAP should improve the user interface, as it often lacks modern features and aesthetic appeal."

Pricing

SAP Process Orchestration pricing is often perceived as expensive, with licensing typically based on a yearly contract per core, though some variations exist. While some users find the costs reasonable or competitive against alternatives, others note additional fees for B2B adapters and costly maintenance. The solution is bundled with SAP packages, which some clients find beneficial. Despite its high cost, users appreciate the tool's quality and comprehensive features.
  • "The product is not a low-priced solution, but I can say that it is competitively priced in the market."
  • "Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
  • "We subscribe to annual licenses, and the competitive license cost is reasonable."

Popular Use Cases

Organizations primarily use SAP Process Orchestration for integrating multiple SAP and non-SAP systems. It facilitates data transformation, e-commerce, and electronic data interchange. Common integrations involve RFC, IDOC, BAPI protocols, and adapters like SOAP and REST APIs. Features include workflow improvement, security, and seamless communication among enterprise applications. It supports both on-premise and cloud applications. Industries such as retail, finance, and defense benefit from its middleware capabilities for managing logistical and transactional data.

Service and Support

SAP Process Orchestration customer service is mixed, with users expressing frustration over slow response times and ticket prioritization issues, despite appreciating the high technical expertise. Delays occur due to complex escalation processes, though support improves significantly with premium options like MaxAttention. Experienced users find SAP stable, reducing the need for frequent support, while others note lengthy interactions when using standard support. Satisfaction varies based on contract type and issue severity.

Deployment

SAP Process Orchestration's setup is mostly straightforward, significantly improved from older versions, and can be completed in one to two days. Deployment time can vary based on complexity and organization, ranging from a few days to a few weeks. Even with some components being slightly complex, it's generally manageable. Deployment may require minimal personnel. Initial integration with other systems involves configuration and connectivity steps, but most find it relatively easy, especially with basic technical knowledge.

Scalability

SAP Process Orchestration is highly scalable, often rated around eight to nine out of ten. It suits large companies and manages various integrations, although performance issues may arise with high data volumes. Organizations find it relatively easy to scale by adding servers or configuring installations, although some prefer cloud platforms for better scalability. Despite its strengths, others feel that scalability could improve, especially for cloud-based environments or high-volume transactions.

Stability

SAP Process Orchestration is praised for its remarkable stability. Many users highlight its robust performance without bugs, glitches, or crashes, deeming it reliable and suitable for seamless integration. Occasional issues are noted, but most find it consistently dependable. Its stability is frequently rated high, from seven to ten out of ten, showcasing its reliability in providing continuous operation and improved performance in message transmission. Users appreciate its maturation, offering increased stability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our SAP Process Orchestration Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise19
By reviewers
By visitors reading reviews
Company SizeCount
Small Business130
Midsize Enterprise89
Large Enterprise347
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
12%
Government
6%
Financial Services Firm
5%
Retailer
5%
Energy/Utilities Company
5%
Insurance Company
4%
University
4%
Outsourcing Company
4%
Healthcare Company
4%
Educational Organization
3%
Construction Company
3%
Comms Service Provider
3%
Consumer Goods Company
3%
Performing Arts
3%
Recreational Facilities/Services Company
3%
Pharma/Biotech Company
3%
Wholesaler/Distributor
2%
Legal Firm
2%
Non Profit
2%
Hospitality Company
2%
Real Estate/Law Firm
2%
Transportation Company
1%
Media Company
1%
Mining And Metals Company
1%
Renewables & Environment Company
1%
Recruiting/Hr Firm
1%

Compare SAP Process Orchestration with alternative products

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Learn more about SAP Process Orchestration

SAP Process Orchestration was previously known as SAP NetWeaver Process Integration, NetWeaver Process Integration.

SAP Process Orchestration customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren

Related questions

  • 445
What is the difference between SAP PI (Process Integration) and PO (Process Orchestration)?
  • 355
What sort of pricing is for SAP Process Orchestration?
  • 31
When evaluating Business-to-Business Middleware, what aspect do you think is the most important to look for?
  • 2,341
What is the difference between API and middleware?
  • 15
Can anyone provide feedback about Business-to-Business Middleware solutions?
  • 18
Why is Business-to-Business Middleware important for companies?

Product Categories

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Business-to-Business Middleware

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SAP Process Orchestration Reviews Summary
Author infoRatingReview Summary
Senior Lead Architect at a manufacturing company with 1,001-5,000 employees4.5I've used SAP Process Orchestration since 2013 and find it reliable, flexible, and ideal for on-premise integrations, though slightly expensive. It's stable, integrates well with various systems, and support is excellent, with ongoing enhancements and cloud evolution.
Consultant Expert SAP PI / SAP PO at BS - Int Consulting5.0I have used SAP Process Orchestration to integrate different systems, finding the adapters particularly valuable. However, the interface feels outdated compared to solutions like Talend or WebMethods, despite its strong integration capabilities and power.
Chief Executive Officer at Saanvi systems inc4.0We use SAP Process Orchestration as middleware for B2B and AI integrations, benefiting our operations with extensive integrations and prepackaged content. However, improvements are needed in the user interface and monitoring. The ROI is significant due to cost savings.
SAP & UNIX Specialist at a wholesaler/distributor with 1,001-5,000 employees4.0We've used SAP Process Orchestration for EDI invoice processing and integrations; it's flexible and met our needs, though it’s becoming outdated. Migration was smooth, but support routing is complex. We're transitioning to Integration Suite for future solutions.
SAP Process Orchestration Team Lead at a retailer with 10,001+ employees4.5I use SAP Process Orchestration for connectivity to third-party systems, valuing its Java Message Service for guaranteed delivery. Improvements should focus on automating updates to avoid downtime during maintenance. Our company chose it due to our existing SAP ERP system.
IT manager at Electrolux Home Products4.0I use SAP Process Orchestration primarily for integrations, both third-party and internal. The tool is stable but faces issues with high data volumes. SAP needs to improve data modeling. My company chose it for consistency across our business.
Architect Engineer at Philip Morris International4.0In my company, we use SAP Process Orchestration to integrate internal applications, but it's set to be phased out by 2027. While its EDI integrations are valuable, we plan to transition to a newer cloud-based SAP version for better scalability and connectivity.
Leadership-SAP Operations and Technologies- Global Delivery Hub at a wholesaler/distributor with 10,001+ employees4.5I find SAP Process Orchestration valuable for its ease of use and seamless integration with SAP ERP and third-party systems. However, there's room for improvement in performance and technical architecture. We're exploring alternatives like MuleSoft for future integration needs.