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SAP Process Orchestration pros and cons

Vendor: SAP
4.1 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

SAP Process Orchestration offers extensive integrations with external partners, supports B2B operations, and has prepackaged content that saves development time.
The monitoring features are user-friendly and provide continuous interface monitoring, being one of its most valuable assets.
It has a seamless integration capability with backend systems as well as SAP and non-SAP systems, providing flexibility in building integrations.
The technical support is rated positively, though it is often not needed due to the stability of SAP Process Orchestration.
SAP Process Orchestration is low maintenance with regular updates and low license costs, which contributes to its ease of use and high adaptability.

CONS

Technical support responsiveness should be improved to handle tickets faster and more efficiently.
SAP Process Orchestration requires enhancements in scalability, particularly for cloud implementations.
There is a need for more pre-delivered content similar to what's available in SAP Cloud Platform Integration.
The monitoring and governance aspects are too technical and not suited for business users.
Data modeling and project implementation processes need simplification and efficiency improvements.
 

SAP Process Orchestration Pros review quotes

it_user1409730 - PeerSpot reviewer
Oct 7, 2020
With the latest version what I find to be the most valuable are the REST, SuccessFactors, and Ariba Network adapters.
reviewer1302837 - PeerSpot reviewer
Mar 4, 2020
The product has good technical support but you usually will not need it because it is quite stable.
reviewer1356591 - PeerSpot reviewer
Jun 13, 2020
Great monitoring tools and has its own alert framework.
Learn what your peers think about SAP Process Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
reviewer1263963 - PeerSpot reviewer
Jan 27, 2021
The solution offers very good documentation and manuals to assist with understanding the solution.
Atakan Köycü - PeerSpot reviewer
Oct 24, 2024
The solution provides very good and central logging systems. It offers high flexibility with vertical and horizontal extend capacity.
reviewer2334264 - PeerSpot reviewer
Jan 19, 2024
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
PS
Sep 28, 2021
SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP.
Vishal Khare - PeerSpot reviewer
Jan 29, 2024
t is a pretty stable solution. I have not seen any outages in the solution.
AV
Dec 21, 2021
In my opinion, SAP PO is the most mature suite of tools to integrate processes across SAP environments at this moment. It's really unbeatable because it allows you to integrate whatever scenarios you can imagine.
Vasanth Kumar Sabaapathi - PeerSpot reviewer
Jul 21, 2025
SAP Process Orchestration offers easy maintainability and is a very flexible tool that easily adapts to any integration standards and artifacts that are readily available.
 

SAP Process Orchestration Cons review quotes

it_user1409730 - PeerSpot reviewer
Oct 7, 2020
I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible.
reviewer1302837 - PeerSpot reviewer
Mar 4, 2020
The monitoring governance offered by SAP is too technical and needs to be geared more toward business users.
reviewer1356591 - PeerSpot reviewer
Jun 13, 2020
The older version of the solution will no longer be supported.
Learn what your peers think about SAP Process Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
reviewer1263963 - PeerSpot reviewer
Jan 27, 2021
It's very difficult to find errors in a simple way.
Atakan Köycü - PeerSpot reviewer
Oct 24, 2024
In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them.
reviewer2334264 - PeerSpot reviewer
Jan 19, 2024
It would be beneficial to enhance the ease of implementing new projects and improve overall stability in our implementations.
PS
Sep 28, 2021
The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time.
Vishal Khare - PeerSpot reviewer
Jan 29, 2024
Data modeling is an area of concern in the product where improvements are required.
AV
Dec 21, 2021
I think the main area that SAP PO should improve on is offering pre-delivered content like they do when you use SAP Cloud Platform Integration (CPI). SAP should not forget that they still have a lot of customers using Process Orchestration and they should focus more on providing pre-delivered content in SAP PO.
reviewer1356591 - PeerSpot reviewer
Jul 9, 2024
I think the big improvement required in the tool stems from the fact that the whole issue around it is that we have some downtime failures during upgrades and patching.